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Rugs.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.8 stars from 6,573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and good quality. Rugs.com ranks 1st among Carpets sites.

service
165
value
189
shipping
186
quality
160
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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First timer
September 15, 2024

Many selections and sizes at reasonable prices. Ordering very easy. Especially liked that you can visualize the rug in your own room.

Date of experience: September 5, 2024
California
1 review
0 helpful votes
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Great purchasing experience
September 14, 2024

Easy to navigate website. Loved being able to view the rug in my room!

Date of experience: September 3, 2024
Tennessee
1 review
0 helpful votes
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Beyond made it easy
September 13, 2024

Found the site and amazing deal all in about 15 seconds. And easy buying process. So all in all about less than a minute and on its way. Top notch!

Date of experience: September 3, 2024
South Carolina
1 review
0 helpful votes
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Living Room rugs
September 13, 2024

I was looking for rugs I could layer but didn't want to spend too much since I have a dog who loves carpet. Love the prices and the ease of purchase.

Date of experience: September 3, 2024
California
1 review
0 helpful votes
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New Rug
September 13, 2024

Had a Great experience,have to replace 2 rugs due to flooding of toilet -via my neighbors 😡🤬So I get one today and Hopefully one more next month!

Date of experience: September 3, 2024
Florida
1 review
0 helpful votes
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Rug shopping
September 13, 2024

It was great to see how the rugs would look in my room. Good experience shopping.
I have 4 stars because I had a question. Tried to call them but was put on hold forever. Gave up before I could talk to anyone.

Date of experience: September 3, 2024
Mississippi
1 review
0 helpful votes
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Labor Day discounts
September 13, 2024

Navigating the website is easy and straightforward. Good prices on nice rugs. Have not received my order yet but anticipate that I will be satisfied…fingers crossed!🤞

Date of experience: September 3, 2024
Texas
1 review
0 helpful votes
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Review Order
September 13, 2024

Easy and able to see products in many pictures! Ordering was also very easy. Thank you!

Date of experience: September 3, 2024
California
1 review
0 helpful votes
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Good descriptions and selection
September 13, 2024

I found all the sizes and colors I wanted! I was able to get 3 matching rugs to decirate my remodeled room!

Date of experience: September 3, 2024
New York
1 review
0 helpful votes
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So far so good
September 11, 2024

Nice choices of colors and texture and sizes in my choices or rugs. Price is more than I was

Date of experience: September 1, 2024
Colorado
2 reviews
0 helpful votes
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Mountain Home Purchase
September 9, 2024

Just purchased 2 beautiful Moroccan rugs for my new mountain home. They will look fabulous on the wooden floors! Anxious to receive. Thank you rugs.com!

Date of experience: August 29, 2024
Minnesota
1 review
0 helpful votes
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Easy, love this site. Great selection of rugs, never disappointed. Good prices, too!

Date of experience: August 29, 2024
Pennsylvania
1 review
0 helpful votes
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Rugs.com
September 9, 2024

I've LOVE this site. I've ordered several rugs and very happy with experience. The prices are amazing, great sales, fast delivery, exceptional quality.

Date of experience: August 29, 2024
Michigan
1 review
0 helpful votes
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Best place to buy rugs!
September 8, 2024

This is my third purchase. I love each rug I've purchased. They work well in the area they were purchased for and are really durable.

Date of experience: August 29, 2024
Maine
1 review
0 helpful votes
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Easy to find what you want
September 8, 2024

Very easy to find exactly what you are looking for. Many different styles, colors and sizes to choose from.

Date of experience: August 29, 2024
Illinois
1 review
0 helpful votes
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So Easy
September 7, 2024

Your website is wonderful. It was easy to select the size, color and price range of the type of rug I wanted. Once I selected a rug for preview, the website provides the information and details about the rug that are thorough. I love the video of the rug shown up-close. I can see every detail.

Date of experience: August 27, 2024
Tennessee
1 review
0 helpful votes
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I have ordered rugs from this sight before. The customer service is beyond excellent and the rugs are high quality, well made, and look so good in my space! The tool that enables you to see the rug in your room before you buy is amazing and really helped in making decisions! I will continue to purchase all rugs I will need in the future from rugs.com. I highly recommend them!

Date of experience: August 27, 2024
South Carolina
1 review
0 helpful votes
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Great selection and Great prices!
September 7, 2024

Found exactly what I was looking for because of the tremendous selections! Filtering made it easy and ordering was simple.

Date of experience: August 27, 2024
California
1 review
0 helpful votes
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Easy Peasy
September 6, 2024

Good availability and quick and easy checkout! Nice quality pictures on line.

Date of experience: August 27, 2024
Missouri
1 review
0 helpful votes
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Successful Journey
September 6, 2024

We have searched elsewhere for a rug with no success. We found poor selection, none to our liking. Until we came across Wayfair. Our journey through your online sight was a pleasurable experience. There were many styles to choose from. We put in the size and colors we wanted, and our rug appeared. We found just the rug we were looking for. All the available sizes for your rug styles is amazing. An added bonus was the sale price! Ours was 31 percent off, some I believe were up to 80 percent off.

Date of experience: August 27, 2024