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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 6,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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Easy to use, lots of choices, really cool feature that lets you see the rug in your room.
Very easy very satisfying that's all I can say for now I believe that when I receive my rug I can say more and then I will be able to give a informed experience thank you for allowing me to purchase
I entered my CVC code 3 times!
I was told it was incorrect!
It was not!
Had to switch to another card for no reason!
Site easy to use
Ordering easy to do
Like your discounts!
4 stars because I never give 5 or 10.
How easy is it to have your measuring tape in hand... the room(s) in view as you peruse the many selections available. "Will a ROUND work?", "Perhaps a square...", "Is it too much blue?". No driving and rangling big rugs on the top of my vehicle. After the decisions were made, I toasted my Friday purchases with a glass of wine. (Can't wait to receive them and trust that if they don't work, the "free returns" will work as anticipated.)
I have mutable in every room in my house. Wish I could ask for a custom size?
Very easy to find color and shape of rug I wanted Love the filters on website
I ordered this same rug in rectangle about three weeks ago, then got it in my den and just wasn't satisfied. Mostly I was sorry I hadn't stuck with my intention of getting a round rug, plus the dimensions just weren't quite right. It proved to be very easy to return. (I haven't actually gotten the OK yet for them to accept it, but I assume they will.) It's all been fairly easy, and they have a large selection. Now, I still didn't get a round one, but I've done a lot more shopping since then, on a lot more sites. It's kind of exhausting, really, but I ended up choosing the same design again. There was a similar rug on another site that WAS round, but I like this design a little more. It's a little bolder and I decided that was more important than being round. Other than having to choose between so many choices, it's gone pretty smoothly, really. Everyone should have it so rough!
Love the ease of looking for color, sizes and patterns on your website!
It's been a wonderful experience again. I love this pattern.
This is always baffling. Requests for reviews before an item is even shipped, let alone arrives.
Of COURSE sending money is easy. What company is not good at taking money?
Very easy to pick gorgeous rugs. The only trouble i had was which one to pick. They made it very easy. I have found my rug place and i will tell all my friends... ty!
Great and lots of beautiful rugs.The rug I purchased is awesome looking and I have been looking for quite sometime. The price is affortable
Did not let me pay with PayPal hope this a good company and not one I have to worry about. I am not tech savvy and work very hard for my money and cannot afford to be taken advantage of. So please I am trusting you with purchase. I pray everything goes well
Great service and great prices they should offer these more often
So far great, a lot of choices. Just excited now about receiving the rug and pad.
I have been searching for the perfect area rug for my living room. I saw an advertisement on TV for rugs.com and decided to check it out.
I am so glad/happy I that I did. There on the rugs.com website was the rug I had in mind. The colors as well as the combination of the colors and the price was exactly what I have been looking for. So I ordered it.
It was delivered yesterday 8/11/21 and I am over the moon with satisfaction of the rug. The quality, the color combination and size are of the best. I can sincerely state that I am a true and happy customer. I will always check rugs.com when looking for area rugs. I want to add also excellent customer service as well.
Thank you rugs.com.
On a scale of 1 to 5 (with 5 being the best purchase experience) I rate rugs.com a 5****
Sincerely
Carmen Martin
Gresham, OR
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members