On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 6,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
We monitor reviews for authenticity
Excellent service. Very pleased with quality and choices with different sizes etc. I have purchased two for my home and just purchased one for my sons new home
The site was easy to navigate and use. I was able to find what I was looking for easily, and additionally, I was able to find a wide variety of options to choose from to find the right matches for my home. I would definitely recommend the site.
We spent multiple days scouring your website trying to find the perfect rug for our house. Your photo ap to ascertain the look of the rug in our room was an excellent tool. Your format was easy to use, great selection and we hope the rug is as good as your website says it is.
The web site was easy to use. I asked a question & received a timely response. Excellent selection and prices.
My experience was easy as it could be, I am very pleased with the ordering on your site and I will order again and tell my friends as well.
I was really skeptical about buying this rug but I've been looking for something similar at a reasonable price and I found it through Google! I love the "See it in my room" feature. It helped me make the decision to purchase my rug. Free shipping is always a plus & free returns cinched the deal. Now, I can't wait to receive it.
We have purchased several rugs over the years, including a vintage, hand tied runner, gift rugs for our family, and rugs for outdoor spaces, but this is the most tastefully fun rug so far! Chickens huddled all around in lush greenery, with happy little flies flitting about! Love the price, too! Always delighted by the quick shipping and lasting quality! Winner!
Easy to find the right style and size. It was my first time shopping on this site and I found the rug I needed for a great price.
Website well designed to peruse their huge variety of rugs, I had a hard time choosing the one to buy with so many beautiful options!
I have bought rugs from Rugs.com in the past. I was very pleased with past purchases and surely will be this time too. The website is super easy to navigate, with LOTS of choices.
The rugs were easy to find and order. The shipping service was quick and pay methods were excellent.
For those looking to add unique style to their office space, Rugs.com is the company you need. I am happy with the rug and deal I got from Rugs.com. My goal was to add color and style to our office break room. With it's easy to use features, the Rugs.com site allowed me the options to create a rug with the perfect Tribal style, unique pattern, and color of my choosing. The rug arrived in just a few days and was just as it appeard on the site. The employees have commented on how much the rug improves the overall vibe of our breakroom. Our company will be investing in a few runners for our hallways and a rug to add a warm welcoming feel to our customer window area. Five Stars across the board.
Lots of choices, good pictures, prices good, but site was frustrating to navigate on my iPhone. Hard to get back to main menu, lots of scrolling to reach options etc.
Loved the different choices rugs.com offers! Convenient prices and fast delivery!
This is my fifth rug from rugs.com and I know it will be as wonderful as the previous four. Because I have a dog, I need rugs that can stand up to some scratching and dog play. I also want the rugs to be attractive. My rugs garner compliments and help create the warm, pleasant atmosphere I enjoy. I highly recommend this virtual store as the quality and value are superior.
Quick and easy to order from Rugs.com. The rug I was looking for. Thank you.
We were amazed actually by the quality and the speed of delivery. Quickly turned around and ordered two more based on the first experience.
Excellent variety of rug choices. Easy to shop for colors/ sizes and shapes with one easy click. Sale prices are amazing, and always free shipping! What more cld you ask for?
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members