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Rugs.com

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 6,591 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
165
value
190
shipping
187
quality
160
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Living room accent
June 2, 2022

Pleasant convenient Was a bit nervous however the corresponding postcard I received have me calm.

Date of experience: June 2, 2022
New York
1 review
0 helpful votes
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Very easy - had no problem only noted that you have incorrect area code - it should be 718 not 717

Date of experience: June 2, 2022
Illinois
1 review
0 helpful votes
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Simple Purchase Process
June 2, 2022

The website I used made the purchase process fast and simple. As a customer who values his time, this was a benefit. Thank for investing in your tech.

Date of experience: June 1, 2022
Virginia
3 reviews
0 helpful votes
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Easy Peasy!
June 1, 2022

This site is incredibly easy to use and very effective/efficient. This is the second time I have shopped here, and I continue to recommend this to friends.

Date of experience: June 1, 2022
Colorado
1 review
0 helpful votes
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Perfect!
June 1, 2022

Lovely products, description easy and complete! So far so good!

Date of experience: June 1, 2022
Florida
1 review
0 helpful votes
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Easy to order
June 1, 2022

Experience was great. I had mo problems using the site.

Date of experience: June 1, 2022
Nevada
1 review
0 helpful votes
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5% discount
July 1, 2022

My discount was not applied to my order today. How can I get this resolved? Or can you issue me a refund for the amount!?! Your immediate attention appreciated. My order # is HAED3JRWQ6. Thank you

Date of experience: June 1, 2022
New Mexico
1 review
0 helpful votes
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Quick and great selections
June 1, 2022

It was easy. Pictures are good and variety of sizes is very nice.

Date of experience: June 1, 2022
New Hampshire
1 review
0 helpful votes
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Easy Peasy Lemon Squeezy
June 1, 2022

A delightful experience. My third purchase in the last year. I love the ability to see the rug in your room.

Date of experience: June 1, 2022
Florida
1 review
0 helpful votes
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Selection
June 1, 2022

Great selection and price. Very easy to place order.

Date of experience: June 1, 2022
Tennessee
1 review
0 helpful votes
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Happyhomeowner
June 1, 2022

Received my order in three days from the date I placed it. This 5 x 5 rug has beautiful green colors & looks great in my livingroom. This my second purchase & I'm very happy with my rugs. Thankyou!

Date of experience: June 1, 2022
Washington
1 review
0 helpful votes
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Great value and website
June 1, 2022

Great variety/ selection. Easy to use website. I will be back!

Date of experience: May 31, 2022
Colorado
1 review
0 helpful votes
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Rug For New Porch
May 31, 2022

I was shopping for a rug for my new front porch. I was overwhelmed by the selection of rugs to choose from. But, I found just what I wanted and ordered it quickly and easily. The prices are within my budget. This is not the first rug that I have purchased from Rugs.com and it won't be my last. Next, I will be looking for purple rugs for my living room and dining room.

Date of experience: May 31, 2022
North Dakota
1 review
0 helpful votes
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Great rugs
May 31, 2022

Easy with great selection. Delivery is fast have bought from them before and will continue to check here first when i need more rugs.

Date of experience: May 31, 2022
California
1 review
0 helpful votes
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Persian Rug
May 31, 2022

So many choices but we decided this was best for our decor

Date of experience: May 31, 2022
Texas
1 review
0 helpful votes
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Sammie's rug
May 31, 2022

It was easy to select and purchase the rug my son wanted for his room. I hope it looks like the photos

Date of experience: May 30, 2022
Colorado
1 review
0 helpful votes
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Great selection
May 30, 2022

Was easy to order, so many choices of beautiful rugs

Date of experience: May 30, 2022
District of Columbia
1 review
0 helpful votes
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Good experience
May 30, 2022

Easily accessible enjoyable shopping experience would shop again

Date of experience: May 30, 2022
California
2 reviews
0 helpful votes
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Easy
May 30, 2022

Site was easy to use; I found exactly what I was looking for within a few minutes.

Date of experience: May 30, 2022
California
1 review
0 helpful votes
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I was debating on this rug instead another from another vendor. Thrilled that I waited until it was half off. I bought a total of 5 rugs, different sizes. Once I made up my mind, it was very easy to place my order. Will give another review when they arrive.

Date of experience: May 30, 2022