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Rugs.com

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 6,589 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
165
value
190
shipping
187
quality
160
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Rugs received!
November 4, 2023

Love the rugs received. They look great in my home. Thank you!

Date of experience: November 3, 2023
New Hampshire
1 review
0 helpful votes
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Fast service, great for the price
November 3, 2023

Bought the rug based on the sale price, picture and descriptions, both were very accurate. They arrived quickly via fed ex with no additional shipping fees. They were rolled and lying flat in 48 hours. I am very please with the rugs.

Date of experience: November 3, 2023
Georgia
1 review
0 helpful votes
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Love my rug!
November 3, 2023

The hardest part was deciding which rug to get. Actual purchase was quick and easy. Delivery was also just a few days. Nice quality and colors bright and vivid, as pictured. Very pleased.

Date of experience: November 3, 2023
Florida
1 review
0 helpful votes
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Happy-Happy-Happy
November 3, 2023

A great shopping experience! Only hard part was deciding which rug. I'm very happy with my pick and receive in record time!

Date of experience: November 3, 2023
Virginia
1 review
0 helpful votes
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Wool rug
November 3, 2023

Shipped and received in a timely manner. Fit my space perfectly.

Date of experience: November 3, 2023
Kansas
1 review
0 helpful votes
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Warm feet!
November 3, 2023

I wanted a runner for our hallway, since my feet got so cold there. Rugs.com had just what I was looking for, in a perfect length. My order arrived in just a few days. I think all my rug needs have been met, but I will recommend Rugs.com to my family and friends.

Date of experience: November 2, 2023
Tennessee
1 review
0 helpful votes
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Redecorating home
November 3, 2023

Great price, fast delivery. Love the rug in our kitchen!

Date of experience: November 2, 2023
California
1 review
0 helpful votes
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GORGEOUS!
November 3, 2023

The colors are so beautiful! There are so many colors that I will be able to switch comforters and curtains in the future should I need to do so. The price was great. The quality of construction is much more than I expected from a rug in this price range. It's going to be perfect for the bedroom. I received quick confirmation when my rug would be shipping. Very happy with my purchase.

Date of experience: November 2, 2023
Texas
1 review
0 helpful votes
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Area rug experience
November 2, 2023

Very Happy with rug and fast delivery. Exactly fit under dining room table. Good quality.

Date of experience: November 2, 2023
South Carolina
1 review
0 helpful votes
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Love this site!
November 2, 2023

Great rugs, super fast delivery and so reasonably priced. This was my 4th purchase and it's always a great experience.

Date of experience: November 2, 2023
Indiana
1 review
0 helpful votes
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Great deal!
November 2, 2023

Well made rug for the price and with the wide selection and fast delivery, will be buying agin in the future.

Date of experience: November 2, 2023
Pennsylvania
1 review
0 helpful votes
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Great Quality, Great Price!
November 2, 2023

I've ordered 3 rugs now from Rugs.com and each time, was 100% satisfied with the product, the price and the quick delivery of same!

Date of experience: November 2, 2023
Texas
1 review
0 helpful votes
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I love my rug
November 2, 2023

Love my oval braided rug and will definitely be purchasing rugs from only y'all

Date of experience: November 2, 2023
Massachusetts
1 review
0 helpful votes
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Great rug and fast shipping!
November 2, 2023

Ordering was a breeze and I received my rug in just a few days. Thank you!

Date of experience: November 2, 2023
Florida
1 review
0 helpful votes
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Love my carpet
November 2, 2023

Everything is beautiful and delivered quickly. The rug is as beautiful as shown. The pice was better.

Date of experience: November 2, 2023
Nebraska
1 review
0 helpful votes
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Round rug.
November 2, 2023

From ordering to receiving everything went extremely well. I always had communication on where my order was. Love the product!

Date of experience: November 2, 2023
South Carolina
1 review
0 helpful votes
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Beautiful Runner
November 2, 2023

Super fast delivery. Love the muted colors and it is the perfect choice for our entryway hall

Date of experience: November 1, 2023
Maine
1 review
0 helpful votes
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A big win for me!
November 2, 2023

Nothing could have been easier thaectedn placing this order. The rug is nicer than i had expected and I absolutely loveit.

Date of experience: November 1, 2023
Tennessee
1 review
0 helpful votes
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Great rug
November 1, 2023

Wanted something nice yet inexpensive and found a great rug and non-slip pad for under $100.

I will be back!

Date of experience: November 1, 2023
Washington
1 review
0 helpful votes
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Rug
November 1, 2023

It is great but we wish we had ordered the larger size
Darn

Date of experience: November 1, 2023