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Rugs.com

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 6,608 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
165
value
190
shipping
187
quality
160
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

North Carolina
3 reviews
0 helpful votes
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Rugs, Rugs, Rugs!
January 30, 2024

I don't care what you are looking for in a rug, you will find it at Rugs.com! Any style, color, size or price. Great quality and fast delivery!

Date of experience: January 30, 2024
California
1 review
0 helpful votes
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I found exactly what I wanted very quickly. The range of rug shapes and sizes available is much appreciated, too.

Date of experience: January 30, 2024
California
1 review
0 helpful votes
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Easy
January 30, 2024

Great choices of rugs. Appreciate being able to use my phone to see carpet in my space.

Date of experience: January 30, 2024
Minnesota
1 review
0 helpful votes
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Rug is to small for where I want it!
January 30, 2024

I have to return and order something else. Thank you!

Date of experience: January 30, 2024
Maryland
1 review
0 helpful votes
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Nice!
January 30, 2024

I've been looking for those type of rug's for a long time I can't wait to see them in person.

Date of experience: January 30, 2024
North Carolina
1 review
0 helpful votes
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Great!
January 30, 2024

Easy checkout. Good prices.
Looking forward to delivery.

Date of experience: January 30, 2024
Arizona
1 review
1 helpful vote
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They are just okay
February 6, 2024

The rugs are very thin. Design is same as pictured but lack wow factor. The threads have started coming out in a week after vaccuming. Not worth $$$.

Date of experience: January 29, 2024
New York
1 review
0 helpful votes
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Beautiful rug!
January 29, 2024

Fast easy ordering. The rug was here in 2 days! It is beautiful and the color is perfect

Date of experience: January 29, 2024
Washington
2 reviews
0 helpful votes
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Excellent service
January 29, 2024

Quick next day delivery colors are beautiful, comfortable to walk on and gives my great room that pop of color that I wanted.

Date of experience: January 29, 2024
Florida
1 review
0 helpful votes
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Beautiful rug
January 29, 2024

I placed my order and a few days later it arrived! It's absolutely beautiful!

Date of experience: January 29, 2024
Connecticut
1 review
0 helpful votes
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Beautiful Rug
January 29, 2024

Easy to order. Fast delivery. Beautiful rug. We are very happy with this purchase.

Date of experience: January 28, 2024
Virginia
3 reviews
0 helpful votes
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Good Selection & Competitive Prices
January 28, 2024

Extensive search options make it easy to hone in on exactly what I was looking for. Found the perfect rug right away, ordered it and got it on my floor in less than a week. Always happy with Rugs.com

Date of experience: January 28, 2024
Missouri
1 review
0 helpful votes
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Ok
January 28, 2024

All is good so far but I don't have my rug yet I can let you know more once recieved.

Date of experience: January 28, 2024
Tennessee
1 review
0 helpful votes
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New runners
January 28, 2024

My two beautiful runners arrived very quickly. They look great.

Date of experience: January 28, 2024
California
1 review
0 helpful votes
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Great Rugs Reasonably Priced
January 27, 2024

Tons of patterns in a wide variety of shapes and sizes.

Date of experience: January 27, 2024
California
1 review
0 helpful votes
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Awesome Rug!
January 27, 2024

This Rug came relatively fast and is exactly what I ordered from the photo. The colors are nice and I love the pattern and feel of rug. I was a little nervous about ordering a rug because I didn't know how legit this website is, but I am not disappointed in any way!

Date of experience: January 27, 2024
Virginia
1 review
0 helpful votes
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Four New Rugs
January 27, 2024

I ordered 4 rugs and all met my expectations in terms of quality and value. Excellent descriptions of rugs along with pictures. The response time was great and shipment was fast.

Date of experience: January 26, 2024
New York
1 review
0 helpful votes
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Pretty good
January 27, 2024

Rug was true to size and color. I ordered a shag rug and would've liked the fibers to be tad bit longer, but the rug is stilk soft and full.

Date of experience: January 26, 2024
Indiana
1 review
0 helpful votes
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What's up Buttercup
January 26, 2024

Love all the rugs from Rugs.com. I intend on ordering more as needed.
The What's up Buttercup rug is adorable. I ordered 2. One as a gift for a friend.

Date of experience: January 26, 2024
New York
1 review
0 helpful votes
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I have never been disappointed with my purchases. The prices are unbeatable too.

Date of experience: January 26, 2024