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Rugs.com Reviews Summary
Rugs.com has a rating of 4.8 stars from 6,573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and good quality. Rugs.com ranks 1st among Carpets sites.
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Very difficult to create an account. I gave up and checked out as a guest. That was easy.
Love my area rugs. They definitely meet my expectations and look great in their different spots. Very durable. Cat scratch friendly…although I discourage this activity.
I have received 3 rugs all at different intervals. Two were returned with ease because what we thought would look good did not. The rugs were nice bit did not match our decor. The third we liked and are keeping. The shopping, the shipping time, packaging, and the returns were excellent!
I have purchased twice from rugs.com now and have had a great experience each time. Quick and easy service, a great deal, and my rug always arrives quicker than anticipated.
It really is beautiful. Love all the colors and flowers. It is thick and great on my bare feet. Still off-gassing but i know that will go away. Ends still curling and i have heavy stuff on them. My dog loves it
So easy to shop. Large selection of colors and sizes.
3 X 18 foot hall runner exactly as described. Good carpet at a good price. Arrived promptly in good shape.
Easy to make the purchase. Huge selection. One other rug dealer website allowed me to upload a photo of the room I wanted the rug in and place the rug in the photo. That really helped me eliminate some of my choices and feel comfortable with purchasing such a large item on line. If your could add that feature, that would me nice. Your prices were better than theirs too.
Great selection and pricing. Especially sizes. Rugs.com offered a variety of options
The process of ordering is easy! I was able to understand and follow the directions. I have bought rugs from your company before and your rugs are awesome. They are very good quality and beautiful 😍
The delivery is also timely.
Found what I was looking for right away. Ordering was easy.
Easy to use, streamline! If the rug is as I hope I would buy again
The site was easily browsed. Add several to the cart and then compare and select. Very good.
I just bought this rug so I have not received it yet to give a comment on quality of the rug. BUT shopping and buying the rug was very easy not complicated at all
Very helpful and friendly. I would recommend shopping at this store to my friends. I would return again when the need occurs.
This is my 4th Rug with Rugs.com and there wonderful. Easy returns need be, a little cheaper than the competitors out there. Definitely will purchase again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members