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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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Very friendly and quick responses. Said she would do herI was hoping since the email said Aug 4 at earliest that I would have a chance at receiving it before Aug 10. Going on a trip Aug 11, would be too late after that.
Service with Isha was very good. I hope the return items reaches me soon.
Chat Regarding a shipment she was very helpful and very quick. I think I'm missing some of the name but it was 8/4 at 1245
I ordered several items to try on from your company. For some reason, there was no confirmation email and there also is no packing list or return form in the package. When some of the items did not fit, I had no way to contact the company as I had no information. I had no choice but to wait for my credit card bill to get the company name to contact you. I got online and connected with Isha in customer service. With no email confirmation or order number to give her, she had to track down my order and go through each item with me. She was very patient. Having to wait for my bill to contact you put me past the thirty day mark. Isha was very helpful and understood and sent a return label. I am keeping some, exchanging one, and returning a couple. I love your products and will be ordering more now that I know that I can have faith in your service! Thank you Isha!
Clara was wonderful. Very fast and efficient. Solved my issue in less than one minute! Truly an excellent experience!
Sara was very quick, and efficient. I was trying to exchange an item that was not yet delivered according to my order page, but in actuality, I had had the item for over a week.
It took longer than expected for the delivery. US Mail is too slow, you should offer a better delivery system. BUT the product is great, the service is great and I am very pleased with my purchase. Thank you
These swimsuits are really cute and feel like good quality fabric. However, the sizes are not consistent. One of them fit perfectly, while the other was too small. I would prefer the shipping to be free, rather that the $9.99 Rotita charges, if the return is due to the garment being labeled the incorrect size.
I made an order and somehow I didn't notice that it defaulted to a previous address.
Fortunately the address option was clear in Paypal but I wrote to check that the goods would be posted to me and not someone else.
May picked up my query and made the change.
Great service and lovely products.
Martin
I had to return a bathing suit that didn't fit but I was having trouble understanding the process. Swoski was very helpful answering all my questions about what to do.
I read Rotita had a good reputation with returns and that is why I bought from their website. I can finally get my return in the mail thanks to Swoski!
It was a great experience with Sowshi. It was pretty quick and took care of my issue with a return label.
My experience was very good. My problem was solved in a timely manner by Isha. Thanks for your help Isha
Isha was a pleasure to work with. She solved my problem quickly.
Isha was very helpful in assisting me and getting me information I needed about a refund.
Excellent and fast with there service! They were able to answer my question and provide my tracking for my recent purchase thru the website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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