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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Poland
1 review
0 helpful votes
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Amazing!
September 8, 2022

I love these dresses. Beautiful color, unique cut and suitable for various occasions.

Date of experience: September 8, 2022
Pennsylvania
1 review
0 helpful votes
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Excellent
September 7, 2022

Aarna was terrific in helping me with a concern I had about shipping! Super helpful and excellent customer service!

Date of experience: September 7, 2022
TT
1 review
0 helpful votes
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Feedback on Aarna
September 7, 2022

Prompt response and my shipping details were provided as soon as I queried.

Date of experience: September 7, 2022
GB
1 review
0 helpful votes
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Responsive in the chat
September 7, 2022

Was not informed item was nit available till I contacted and not received my refund yet. They said they would will wait and see.
Its my first order.

Date of experience: September 7, 2022
GB
1 review
0 helpful votes
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Online chat support
September 7, 2022

Isha was efficient and quick with her help and urged the shipping company to get these items delivered.

Date of experience: September 7, 2022
Michigan
3 reviews
0 helpful votes
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Looking for my order
September 7, 2022

I did a live chat with Sowshi on line only to find out that I had the wrong confirmation code. Sowshi was so helpful and understanding. I had given him the code of a dress that I had already gotten. Very pleasant he helped me work it out.

Date of experience: September 6, 2022
GB
1 review
0 helpful votes
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AARNA, GREAT AT DEALING WITH CUSTOMERS
September 7, 2022

Very fast and efficient at dealing with my request. Understood what it was about and went straight to the point.
Many thanks!

Date of experience: September 6, 2022
Canada
1 review
0 helpful votes
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Bathing suits
September 6, 2022

Great experience, they are great quality and fit perfect

Date of experience: September 6, 2022
Washington
2 reviews
0 helpful votes
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Where's my order?
September 6, 2022

Renee was helpful, I received my items. I have ordered a lot of item from Rotita, the suits I ordered was a gift for a friend.

Date of experience: September 6, 2022
Wisconsin
1 review
0 helpful votes
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Removal of item from order
September 6, 2022

Thank You Sara for your fast response to remove an unwanted item from my order!

Date of experience: September 6, 2022
Ohio
4 reviews
0 helpful votes
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Swimming suit
September 6, 2022

The blue color of my suit top and bottom did not match. So I had the suit refunded.

Date of experience: September 6, 2022
Indiana
1 review
0 helpful votes
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Awesome clothes
September 6, 2022

Love everything I got. Going on vacation in October and can't wait to wear them on the beach

Date of experience: September 6, 2022
GB
1 review
0 helpful votes
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More than satisfied
September 6, 2022

It's my best of all shopping site, never been disappointed. The best of all!

Date of experience: September 6, 2022
Georgia
1 review
0 helpful votes
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I like shopping from Rotita!
September 6, 2022

I always like my purchases from Rotita. Clothes, swimsuits, all look good and mostly true to size. Lots of nice comments from my girl group.

Date of experience: September 5, 2022
Georgia
1 review
0 helpful votes
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Return
September 6, 2022

I had to make a reign and I received Great service

Date of experience: September 5, 2022
Australia
1 review
0 helpful votes
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Swim wear
September 5, 2022

Noughts 3 pairs etc swimmers hoping they they were trud to picture
I love the3 pairs and fitted perfect

Date of experience: September 5, 2022
Australia
1 review
0 helpful votes
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5 stars to Alice
September 5, 2022

Alice was very prompt in replying and endeavouring to follow up with my missed delivery.

Date of experience: September 5, 2022
Minnesota
1 review
0 helpful votes
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Dress did not have a SKU number so order could not be placed. Aarna assisted me to make my purchase.

Date of experience: September 5, 2022
New York
1 review
0 helpful votes
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Very helpful
September 5, 2022

I kept and am enjoying one bathing suit but had to return another. Alics was immensely helpful and very responsive. I would definitely order from this company again.

Date of experience: September 5, 2022
Ghana
1 review
0 helpful votes
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Great service
September 5, 2022

Very helpful, agent is very patient and relate to you very politely

Date of experience: September 5, 2022