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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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My experience with Sara was great. She was able to assist me with all that l needed to my satisfaction.
I am happy with my swim suits. They fit well and made well. I will shop here again.
After submitting order I realized I had an old address on file. Chatted with agent and she corrected immediately.
Je ne sais pas comment fonctionne votre site, mais il semble que j'ai fait deux commandes et pourtant je n'ai qu'un transaction. A cause de cela, une commande avec 1 article et une autre avec 4 articles. Ce qui fait que je n'ai pas eu le 60% de rabais. La personne du chat a réussi à comprendre mon problème et a trouvé une solution
Isha נתנה שירות מעולה עד. הסוף
פניתי בכדי לברר לגבי החזרת מוצרים שקיבלתי במידה הלא נכונה וקיבלתי מענה מדויק
I had an Instant Chat with Clara. She responded immediately, found my order and issued a return. She let me know that I would receive the refund in 1-3 days and would be receiving an email to confirm. I couldn't expect any better response.
Tuta super elegante mi piace tantissimo, ottimo materiale, capo ben fatto, il tulle sul décolleté rende tutto più prezioso. Approvato
I had a package that i never got and they said it had been delivered. Ichatted with 3 other people and they said they would take care of the issue but nothing happened. Today i chatted with another person and now every thing has been resolved.
Sara was very helpful and professional. I appreciated her patience. We were able to resolve the problem quickly and successfully. We had a great on-line chat.
I ordered a swimsuit that was a non return item, knowing I was taking a chance if it would fit as this was first time ordering. All other items I ordered were true to size but the swimsuit. I was contacted immediately by the company ad soon as I made them aware of the issue. They immediately offered me compensation which they did not have to do. Wow very impressed and I have already received the money back. What great service. Already have ordered more items.
I liked it so much that I bought three more! I wish they had them in my size, though. I had to buy them in a smaller size. But I'm hopeful that they will be fine.
The exact orders were delivered and love them. I like the transparent communications between customers and the sellers.
Clara made me feel at ease in just minutes, thank u
I lost an order and realized I had two accounts. The cust serv rep helped me figure out what the deal was and merged them for me. Hopefully I will get the items I purchased soon. Thanks
Isha has been very patient waiting for me to upload photos so she can help me with my issue. Very supportive too and positive that I can get my order sorted before my holiday.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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