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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Dress for a Wedding
September 20, 2022

The dress I ordered arrived too late for the wedding. It took 12 days to arrive. I paid extra to ensure it would be here 3 days earlier. Very dissapointed as the dress is lovely.

Date of experience: September 20, 2022
Canada
1 review
0 helpful votes
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Swimwear
September 20, 2022

Products were as described. Could be a bit better quality hence the price. Service was good. My return process was fairly easy.

Date of experience: September 19, 2022
Georgia
2 reviews
0 helpful votes
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TOOK TOOO LONG FOR DELIVERY
October 20, 2022

Took forever to deliver my blouse, but when I finally received it I was satisfied with the look and the fit

Date of experience: September 19, 2022
Australia
3 reviews
0 helpful votes
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Great products
September 19, 2022

I have bought a couple of swim wear suits lately they were exactly as described and very comfortable

Date of experience: September 19, 2022
Indiana
1 review
0 helpful votes
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Love it
September 19, 2022

I am very happy with my order. Everything fits great.

Date of experience: September 19, 2022
Italy
1 review
0 helpful votes
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Favoloso!
September 19, 2022

Ho ricevuto in tempi molto rapidi il mio meraviglioso abito. Ottimo tessuto e bellissimo il taglio. Sono felicissima. Grazie

Date of experience: September 19, 2022
Italy
2 reviews
0 helpful votes
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Un abito da sogno
September 19, 2022

Questo abito che ho preso è davvero meraviglioso. La stoffa è abbastanza pesante, ovviamente è perfetto per l'estate, ho preso una taglia S e mi va a pennello. Arrivato in tempo e spedizione abbastanza veloce

Date of experience: September 19, 2022
Canada
1 review
0 helpful votes
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SARA
September 19, 2022

SARA was very helpful and polite in the chat. She helped me find out how to submit a ticket.

Date of experience: September 19, 2022
Texas
1 review
0 helpful votes
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Refund assistance
September 19, 2022

Clara was very helpful, very understanding most of all very patience with me.

Date of experience: September 19, 2022
Florida
1 review
0 helpful votes
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3 Tankini Sets
September 19, 2022

All as described and fit perfect. Have already started looking at others.

Date of experience: September 19, 2022
GB
5 reviews
0 helpful votes
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Very satisfactory servise from Rotita
September 19, 2022

These are my first two items i ordered from them, they came quickly and fit well. Very pleased with my order and Rotita, will order again soon

Date of experience: September 19, 2022
South Carolina
1 review
0 helpful votes
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Pretty in pink
September 19, 2022

The whole experance with Rotita has been great quality of material. Easy to order and your order comes fast, the clothes are true to size and made of great material. I am very pleased with my whole experance. Love the pink dress and the black and pink shirt as well.

Date of experience: September 19, 2022
Washington
1 review
0 helpful votes
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Rotita baby
September 19, 2022

I am very satisfied with the seller and the product, very comfortable

Date of experience: September 19, 2022
Ohio
1 review
0 helpful votes
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Very responsive and helpful
September 19, 2022

My discount wasn't applied to the final order and Support Agent Sowshi was responsive and resolved the issue right away.

Date of experience: September 18, 2022
Indiana
1 review
0 helpful votes
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Great help
September 18, 2022

She helped me get an item out of stock that was in my cart and charging me and I couldn't delete it.

Date of experience: September 18, 2022
Romania
1 review
0 helpful votes
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Good experience
September 18, 2022

I ordered a dress *******@rotita! The dress is the same as in the pictures.The size match and the shopping was very fast.

Date of experience: September 18, 2022
GB
1 review
0 helpful votes
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Mind at rest
September 18, 2022

Sara was very helpful and has put my mind at rest, that the problem I had will now be dealt asap, thank you Sara.

Date of experience: September 18, 2022
Georgia
1 review
0 helpful votes
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Great
September 18, 2022

Great look, great color. All around I like what I purchased.

Date of experience: September 17, 2022
Canada
1 review
0 helpful votes
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Questions regarding return of items
September 18, 2022

Needed additional information regarding the return of items ordered. The customer representative, Sowshi, was able to immediately provide me with all information required making this a great experience. Thank you for the great service.

Date of experience: September 17, 2022
North Carolina
1 review
0 helpful votes
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Sowshi
September 18, 2022

Very, very helpful and very efficient. No hesitation in helping me. Explain w

Date of experience: September 17, 2022