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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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Soshi (I hope I got the spelling right) was super helpful. Continue being the helpful person you are.
Pedí tres vestidos diferentes y la calidad es insuperable, cada uno es diferente, tejido y corte.
Y con cada uno acerté con la talla a la perfección.
Volveré a Rotita
Delivery is quick, the clothes are packaged securely. Love the quality and variety of clothing. Heaps to choose from at a reasonable price
Received only 2 items of the 5 I ordered, received those 2 items within a week. Still waiting on the other 3 items. Would be nice to get updates on pending items. Items I did receive were of great quality and true to size.
Love my pink top looking forward to wearing it next winter as summer has arrived
One item I ordered I did not get. Two days after the order was accepted I was sent an email telling me the one item was no longer available. Why was it still on the site for me to order and for them to accept to then tell me 2 days later it was not available.
They are quick to respond, although am still waiting for my exchange/refund but I can't complain as yet
The dress is nice color, but very thin could have been little better quality.
Easy to select and pay. Items were delivered in good time (even after a problem by delivery company)
Items sizing is accurate, some difference in colours compared to photos but not a deal breaker.
This is great place to shop; the clothes are true to size and beautiful styles/designs. Also, the Customer Service is excellent and packages ship very fast. I am a business woman and love to dress!
I ordered and received my items fairly quickly. Love them!
I would definitely recommend buying from this company, I had a great experience, I received my order in a timely manner and it was completely correct and items were beautiful.
Customer service helped me with the problem and she said I will get a refund thank you
Very easy to do, and done very well. Return and refund handled very quickly.
I just love the swimsuits... I ordered 2 and they both fit well, true to the size.
Great help on how to do returns, was very quick to answer my questions
I received the blouse I ordered very quickly, nicely packaged and it is as pretty as the picture! Thank you!
Today I made the error of ordering an item I had already bought went on to your live chat and spoke with Clara what a true pro true asset to your company I will also leave a review on your Facebook page
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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