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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Help when needed.
October 20, 2022

Soshi (I hope I got the spelling right) was super helpful. Continue being the helpful person you are.

Date of experience: October 19, 2022
Spain
1 review
0 helpful votes
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Vestidos
November 26, 2022

Pedí tres vestidos diferentes y la calidad es insuperable, cada uno es diferente, tejido y corte.
Y con cada uno acerté con la talla a la perfección.
Volveré a Rotita

Date of experience: October 16, 2022
Australia
1 review
0 helpful votes
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Love the variety
October 11, 2022

Delivery is quick, the clothes are packaged securely. Love the quality and variety of clothing. Heaps to choose from at a reasonable price

Date of experience: October 11, 2022
California
1 review
0 helpful votes
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Glad I purchased
October 9, 2022

Received only 2 items of the 5 I ordered, received those 2 items within a week. Still waiting on the other 3 items. Would be nice to get updates on pending items. Items I did receive were of great quality and true to size.

Date of experience: October 9, 2022
Australia
1 review
0 helpful votes
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Happy with purchases
October 8, 2022

Love my pink top looking forward to wearing it next winter as summer has arrived

Date of experience: October 8, 2022
Florida
1 review
0 helpful votes
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Almost excellent
October 8, 2022

One item I ordered I did not get. Two days after the order was accepted I was sent an email telling me the one item was no longer available. Why was it still on the site for me to order and for them to accept to then tell me 2 days later it was not available.

Date of experience: October 8, 2022
GB
1 review
0 helpful votes
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Excellent service
October 8, 2022

They are quick to respond, although am still waiting for my exchange/refund but I can't complain as yet

Date of experience: October 7, 2022
Georgia
1 review
0 helpful votes
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Dress style
October 5, 2022

The dress is nice color, but very thin could have been little better quality.

Date of experience: October 5, 2022
Australia
1 review
0 helpful votes
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Easy to select and pay. Items were delivered in good time (even after a problem by delivery company)
Items sizing is accurate, some difference in colours compared to photos but not a deal breaker.

Date of experience: October 2, 2022
Indiana
2 reviews
0 helpful votes
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Sweater
October 1, 2022

I love the color of the sweater but it is too big, plus I didnt realize it had darts on the sweater in bust area

Date of experience: October 1, 2022
GB
1 review
0 helpful votes
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Great site
September 30, 2022

Very quick and efficient lovely clothes look great on

Date of experience: September 30, 2022
New York
5 reviews
0 helpful votes
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Favorite Online Store
October 7, 2023

This is great place to shop; the clothes are true to size and beautiful styles/designs. Also, the Customer Service is excellent and packages ship very fast. I am a business woman and love to dress!

+1
Date of experience: September 29, 2022
Ohio
1 review
0 helpful votes
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Very happy
September 29, 2022

I ordered and received my items fairly quickly. Love them!

Date of experience: September 29, 2022
Massachusetts
1 review
0 helpful votes
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My experience/Order
September 28, 2022

I would definitely recommend buying from this company, I had a great experience, I received my order in a timely manner and it was completely correct and items were beautiful.

Date of experience: September 28, 2022
New Jersey
1 review
0 helpful votes
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Received wrong size
September 28, 2022

Customer service helped me with the problem and she said I will get a refund thank you

Date of experience: September 27, 2022
Canada
1 review
0 helpful votes
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Fast and efficient
September 27, 2022

Very easy to do, and done very well. Return and refund handled very quickly.

Date of experience: September 27, 2022
California
1 review
0 helpful votes
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Love the swimsuits
September 27, 2022

I just love the swimsuits... I ordered 2 and they both fit well, true to the size.

Date of experience: September 27, 2022
Michigan
1 review
0 helpful votes
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Return questions
September 27, 2022

Great help on how to do returns, was very quick to answer my questions

Date of experience: September 27, 2022
New York
1 review
0 helpful votes
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Pretty as the picture
September 27, 2022

I received the blouse I ordered very quickly, nicely packaged and it is as pretty as the picture! Thank you!

Date of experience: September 27, 2022
GB
1 review
0 helpful votes
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Customer services
September 27, 2022

Today I made the error of ordering an item I had already bought went on to your live chat and spoke with Clara what a true pro true asset to your company I will also leave a review on your Facebook page

Date of experience: September 27, 2022