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From the business
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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I received the dresses and they have zippers for easy on/off and they fit…according to the charts! I have bought dresses from competitors and the sizing was totally false (following their charts). When I tried to return the items to the competitor as they promised….they charged (even though several of their web sites said there was no charge to return and then wanted me to KEEP the dress that didn't fit and take 1/2 price off?!
I am very happy with my experience A quick and efficient service
I really like the Garments that are advertised but I have ordered from Rotita.com twice now and found both garments to be too tight.
From deciding what to purchase and delivery everything was great.
All items fitted perfectly and arrived on or before delivery date.
Easy experience and quality merchandise!
Looking forward to updating my closet with more items in future.
I have a hard time finding tops to fit ne and these do. They are beautiful, comfortable and easy to maintain
Shopping was a breeze and the outfit were exactly as described. The fit was perfect and look great on. Received lots of compliments. Will definitely buy again from Rotita.
I got my orders on time except one that was back orderd, all fit me well but I did order larger than my usual size. Measuring yourself helps a lot.
The quality was great, no loose threads or seems coming apart. In my poinion they are made better than Wal Mart clothing if that says anything. Five hearts for Rotita <3 <3 <3 <3 <3
Went well, the suits fit! Took a while to arrive, but yeah they are here!
Happy with the outfits speedy delivery but had difficulty tracking the parcel for its arrival
My experience was very pleasing purchase was delivered by the said date and sizing was correct colour as described
My tops look exactly like they did in the picture. Good quality for the price!
Ordered wrong size sent back all good all correspondence was exactly what was stated very good service
Happy with product
All the dresses I have purchased are true to size and the colors are vibrant
BEWARE! Don't trust their website. Read accurate reviews at the BBB. There is a reason they only get 1.1 stars out if 5. Horrible return policy even when mistake is on their end. There are a million other options to buy better clothes from a better company. Any of them would be better than Rotita.
Bra inserts for top (which was actually a swim dress) had to be replaced. The ones they used came to a pointed circle and looked worse than a boob sticking through. I let the company know, but never received any contact from them.
"Dear customer,
We are sorry that our product did not satisfy you，you can make returns according to our return policy: https://www.rotita.com/return-policy-a90.html
There may be some misunderstanding between us. In fact, we do respond to our customers' questions within 24 hours on business day.
We sent you an email for your issue, please check.
We are committed to listening and actioning on what you shared with us in our continuing efforts to improve.
If you have any question, please e-mail us at [email protected].
Or click this link to get more ways to contact us, https://www.rotita.com/contact-rotita-com-a86.html
Best regards
Rotita
Chose this dress for a wedding. Ordered just in time and was delivered on time. The fit is just right. Love the items. Also ordered other clothes items and were also true to size and delivery was on time. Thank you. Satisfied with the website and clothes.
Items came sooner than expected.
Very satisfied with everything.
I ordered 5 bathing suites and one cover up. All were true to size and I was very pleased with the quality of the material. I would have paid a lot more in the stores. Excellent prices too. Love this site. This will be my Go-to site for shopping.
I recently placed an order with Rotita, even being skeptical with online stores. Rotita came through like a champ! I placed an order for several items but they were not all immediately available. They communicated that to me and shipped some right away, some when they were available. Through the whole process they kept in touch and everything I ordered arrived, exactly the way it was advertised on their website, maybe even better. Will definitely order from them again, they have great products.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We are sorry for the inconvenience.
Our more customers who choose to write reviews at sitejabber, our reviews are genuine.
We offer our customers a 30 day return period and if there are any problems with the product, our customer service will be proactive in giving our customers a solution.
Please give us a chance to correct the error and provide us with the order number and we will deal with it for you as soon as possible.
Your satisfaction is our main concern, your dissatisfaction is our main worry, sorry again!
Sincerely
Rotita