On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
GU
Rebdolls
Etiko
Hurley
Ashley Stewart
Berlook
Maurices
Forever 21
Dorsu
Haute Swimwear
Joyya
Rebellious Fashion
Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I am very pleased with the product and the way they fit.
The clothes are AMAZING
I love my shirt. The only complaint I have is the time it took for me to get my order. My order was very delayed.
After waiting a month, and realizing I had not gotten a receipt for the sale by email, I contacted the company, wondering where my purchases were, since they had deposited my payment. The back and forth emails were like "where are my items?" "Oh, did you want us to send them? One is not finished yet." "Yes, please." "Did you want the ones that are finished?" "Yes, please send them." It took another month for the items to travel from China.
Took awhile for the order to arrive, but not so long as I thought it was lost. Just not super fast shipping. The swimsuit itself was true to size, good quality and material. Very pleased with the purchase. Would definitely order again. 5 stars even though shipping was slow.
After many emails to have a full refund on one item and still waiting for another refund one the second item.
How many more emails is this going to take.
The funny thing about it both items where sent in the same bag they came in.
Love my swim shorts! Delivery took longer than l thought it would but it was worth the wait.
Great quality swimsuit with lots of unique styles. Delivery was quick although a bit expensive ubless you qualify for free delivery. I would defimitely order from here again.
Customer service was very helpful. Quality of swimming suits is very nice. Was longer than expected ( over a month) to receive but worth the wait.
Very pleased and pleasantly surprised with my purchases.
Clothing came pretty quickly. I had to send back two of three things I ordered due to sizing. My complaint is that they want a tracking number to return articles which cost me 30 dollars. So of the 70 I was suppose to get back, 30 of it went to returns. I won't buy there again.
I ordered a size larger because of other online experience, was not necessary. The fit true to US sizing. I love the fabric, the style and I will be ordering again. I was anxious about shipping but they did get here before my trip. Over all very satisfied
Very pleased with the item ordered and the speedy response and delivery.
Commandé un costume de bains et il est parfait
La grandeur, couleur...tout.J'adore.
I am pleased with the dress. Description was not what I expected but it was well made.
Took forever to arrive. Top is cute on site but on person doesn't look like it should.
Great bathing suits...well made. BUT! I forgot I ordered them because it took over a month to receive them.
Very fast to arrive, very satisfied,good quality,beautiful and true to size…giving a 5+
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members