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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Good
February 23, 2023

Did not like processing time but shipped and received when they said. Quality was good

Date of experience: February 23, 2023
Missouri
1 review
0 helpful votes
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Tankini
February 23, 2023

I ordered a tankini for our vacation and I'm very satisfied with it. Looks just like the picture showed and is very complicated. I love it. Will order again.

Date of experience: February 23, 2023
Arizona
2 reviews
0 helpful votes
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Didn't receive all of order
March 25, 2023

Love this suit, however I only received the top. No bottoms. I will change this review to 5 stars if the bottoms are received in the future.

Date of experience: February 23, 2023
Canada
1 review
0 helpful votes
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Very Satisfied
February 23, 2023

I've ordered twice now and was very happy both times. Items came sooner than expected and the fit was good. Product was exactly as pictured and quality is good. Very satisfied

Date of experience: February 23, 2023
New York
1 review
0 helpful votes
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Beautiful
February 23, 2023

Ordering was easy, shipping was incredibly fast! Items fit to size, great material!

Date of experience: February 23, 2023
GB
1 review
0 helpful votes
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First time shopper with Rotita
February 23, 2023

Order arrived on time, items as described, colour and size as expected, overall a good experience, will use again

Date of experience: February 23, 2023
Canada
1 review
0 helpful votes
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First Purchase
February 23, 2023

Excellent experience, I had some confusion about my order. Customer Service was excellent. All items received earlier than expected. All items fit perfectly! Great quality!

Date of experience: February 22, 2023
Florida
1 review
0 helpful votes
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Swimdress top
February 22, 2023

Very pleased with rotita. Fit perfectly.
I will more than likely buy again from this company.

Date of experience: February 22, 2023
Colorado
1 review
0 helpful votes
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Customer Service
February 22, 2023

Bent over backwards to get it to me before I traveled!

Date of experience: February 21, 2023
Florida
2 reviews
0 helpful votes
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Customer Support Experience Failed
March 23, 2023

I placed an order on January 30th for 3 bathing suits and two additional skirts. Every piece I ordered stated that there was a 24 hour dispatch time and that all items would arrive on or before February 17th. I checked the tracking almost daily as this order was very important to me for a trip I was taking on the 18th. I contacted support and I was told that the order had just shipped that week! I just got back from my trip and guess what? STILL no order! I'm extremely upset about this and I just may refuse the entire thing and put in a stop payment with my Credit company.

Date of experience: February 21, 2023
Tennessee
1 review
0 helpful votes
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Review
February 20, 2023

Website was easy. Items came quickly. Great material and fit perfectly!

Date of experience: February 20, 2023
Canada
1 review
0 helpful votes
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Commande reçu
February 20, 2023

Satisfaite du produit commandé fidèle à la taille beau tissus je recommande

Date of experience: February 20, 2023
GB
1 review
0 helpful votes
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Great value.
February 20, 2023

There is a great choice of items, and styles that aren't available to purchase on the High Street. I wasn't expecting the items to be of such a good quality because of the price but was pleasantly surprised with the fit and quality of all my items.

Date of experience: February 20, 2023
Canada
1 review
0 helpful votes
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Excellent Products
February 20, 2023

I ordered several items, such as tops and bathing suit. They all fit perfectly. I would strongly recommend to take your true measurements for items to fit perfectly. Great quality.

Date of experience: February 20, 2023
California
1 review
0 helpful votes
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Nice clothes.
February 20, 2023

My experience with this company was surprisingly excellent. I worried about ordering from them. But received updated emails about shipping. I liked how they sent what was in stock and didn't wait to send the whole order.

Date of experience: February 20, 2023
Illinois
1 review
0 helpful votes
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Bathing gear
February 19, 2023

I've ordered before and I was very happy with the bathing suits. Still look like new. But I couldn't hold back on the new styles.

Date of experience: February 18, 2023
Canada
1 review
0 helpful votes
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Bathing Suits
February 18, 2023

My order was the correct size & colour. Package came promptly and I am very happy with my purchase.

Date of experience: February 18, 2023
Canada
1 review
0 helpful votes
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My Review
February 18, 2023

The bathing suit was 5 star in fit and quality as well as appearance. The one with the fringes on the bottom above knee length was also very good. The cover up pants was way too small. I couldn't get them up past my hips. At least three sizes too small

Date of experience: February 18, 2023
New York
2 reviews
0 helpful votes
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Great customer service
February 17, 2023

Refund issues that were were resolved in a timely manner

Date of experience: February 17, 2023
South Africa
1 review
0 helpful votes
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Very easy to order, was able to track my order on my phone. Keep up the Good work.

Date of experience: February 16, 2023