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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Beautiful
March 4, 2023

I love everything I got they fit perfectly and they looked great I love the colors and everything else about them thank you so much

Date of experience: March 4, 2023
Pennsylvania
1 review
0 helpful votes
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Dissapointed
April 3, 2023

I am waiting for a long time for the merchandise. The amount that I am paying seems to keep increasing. You are taking money from my account, but I never received anything. I would like everything cancelled and a full refund.

Date of experience: March 4, 2023
Canada
2 reviews
0 helpful votes
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Shipping was quicker than other recent orders which was much appreciated. Pieces were good quality and true to size.

Date of experience: March 4, 2023
Canada
1 review
0 helpful votes
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Swimsuit
April 3, 2023

Never had what i bought.tracking number that you sent me is false,

Date of experience: March 4, 2023
Wisconsin
1 review
1 helpful vote
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Slow and poor customer service
April 2, 2023

No one has responded to me about my damaged item. Poor customer service and poor return policy.

Date of experience: March 3, 2023
Canada
1 review
0 helpful votes
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Great online shopping experience
March 3, 2023

I love shopping at Rotita. Products are as described and delivery time is extremely fast.

Date of experience: March 2, 2023
Australia
1 review
0 helpful votes
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Formal Jumpsuit
March 3, 2023

The item fits perfectly and is exactly how described. Thank you

Date of experience: March 2, 2023
GB
1 review
0 helpful votes
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Lovely bikini
March 2, 2023

Great service, lovely bikini. It fit's really well. I'm quite small with a big bust so it's great to be able to order separate sizes.

Date of experience: March 2, 2023
Florida
1 review
0 helpful votes
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Good customer service
March 2, 2023

I was very pleased with the products that I purchased. I was a little concerned about the shipment, but when I contacted Rotita, Alice was very quick in responding to me. I will definitely purchase again in the future.

Date of experience: March 2, 2023
GB
1 review
0 helpful votes
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My shopping list
March 2, 2023

From the time I ordered Rotita have kept me informed about my tops.I'm well pleased with my purchases.Will order again as have had brilliant service.

Date of experience: March 2, 2023
GB
1 review
0 helpful votes
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Perfect condition
March 1, 2023

Arrived in perfect condition and on the date it said it would arrive.

Date of experience: March 1, 2023
GB
1 review
0 helpful votes
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Variety
March 1, 2023

I love the variety that rotita has. From wedding outfits to holiday clothes.

Date of experience: March 1, 2023
Kentucky
1 review
0 helpful votes
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I ordered 2 bathing suits I paid extra $21 to receive it March 2nd to the 8th and after I purchased it says I won't get them till March 15th to the 24th haven't received anything yet to know if it looks as the pic or if it fits I'm seeing alot of negative stuff here.

Date of experience: March 1, 2023
Canada
1 review
0 helpful votes
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Good service
March 1, 2023

Good products and prices. Fast delivery and easy returns.

Date of experience: March 1, 2023
Canada
1 review
0 helpful votes
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Great clothes
March 1, 2023

Les mesures sont très bonne si vous vous mesurez avant de commander.

Date of experience: March 1, 2023
Canada
1 review
0 helpful votes
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Great experience
March 1, 2023

Love the app. Easy to use and clothes are really good quality

Date of experience: March 1, 2023
Pennsylvania
1 review
2 helpful votes
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Awesome!
March 1, 2023

So far I have loved everything I have got! I'm now 40 and was looking for a conservative, but still sexy and cute bathing suit… I ordered one it fit perfect and I loved it so I ordered four more! They were exactly what I was looking for… I shopped everywhere and couldn't find anything like this… I am extremely happy with my purchase! I'm excited to try some clothes in the future

Date of experience: March 1, 2023
Pennsylvania
1 review
0 helpful votes
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Easy to purchase. Great Quality! Easy to return when something doesn't fit!

Date of experience: March 1, 2023
Germany
1 review
0 helpful votes
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I can only recommend the products. Love how beautiful and unique the designs are.

Date of experience: March 1, 2023
Australia
1 review
0 helpful votes
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Great company to deal with
March 1, 2023

Items arrived in a timely manner. Order received as ordered - size and color. Nicely packed. Love their exclusive garments.

Date of experience: February 28, 2023