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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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I absolutely love the swimsuit I ordered. I am between and 8 and 10 and typically order a large, but went ahead and ordered a medium based on the 8-10 sizing. It fits perfectly. The colors are too cute.
Delivery time was good.
Bathing suit fix the size I ordered.
Quality of product is good.
Not disappointed at all.
Ordered a shirt & pants & evidently they are lost in the mail, & I need ALL my money back.
Donna Gentry
504 Anderson St.
Piedmont, SC *******
I had to change my order, I sent an email and Alice responded very quickly and reassured me that my order had been changed as my request. Alice was very prompt with any questions I had.
When I looked at the dresses on the site, it looked beautiful. However, I was disappointed with the material, and the cut of the items. It did not show this on the site, so they not not fit me like I thought it would, the dresses were too big, and to get them altered, cost me more than the dresses themselves. So lesson learnt. I would NOT be making purchases from Rotita again! Please don't send no more emails!
Received quickly. The bathing suits were beautiful and made of quality material. Would purchase more items.
Color was correct but not near as bright or vivid as pictured. I didn't even try the suit on. Returning, with MY label/expense, since they wanted $10 to return it!
I purchased a swim suit top and bottom and two different tops. I chose Size CA 20 for all the tops, even though they were listed as XXL or 2XL or 4XL, they all had in brackets (CA20). I chose XL for the bottoms,, as this is my usual size. The bottoms were too big, the swim suit fit perfectly (I love it!), one top was way too big and the last was too small! I probably will not purchase anything other than a bathing suit from your store again because you have to pay to return an item. I just consider that I paid a lot of money for the one thing I like, because I refuse to pay the postage to return something because your website listed the size incorrectly.
Item were as expected. All fit well
Delivered to wrong street so that was a bad first experience.
I received the wrong size bathing suit and once the customer service team received the required information, they sent out the correct item. The staff was friendly and the issue was resolved.
Received my bathing suit and it was a great fit. So comfortable the minute I put it on. Felt like something I had worn for years.
So I stumbled upon an ad for Rotita while shopping online. I visited and found a bathing suit and two tops online which I loved so I placed my order and received a pair of earrings as well. I looked up reviews after my order was placed and got a not so good feeling. But I have to say shipping did take a couple weeks but overall I am so satisfied in the shirt and bathing suit I bought. I did go a size bigger than what I normally wear because most anything I've bought online runs a tad small. Thank you Rotita for allowing me to shop on your site I love the new swimsuit and top!
I am very happy with my shopping experience with Rotita, My items came quickly in the mail, they are good quality and fit well. The only thing I disliked was that I was getting too many emails. The communication emails about my purchase was great and easy to understand however I received multiple emails daily just for shopping purposes. It would have been better to receive only a few a week.
Nice merchandise and reasonable time delivered. Lots to choose from.
Choose 3 pairs of very unique sandals. Excellent quality and would never find these styles in a retail store
Higher quality than I expected. Happy with majority of order.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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