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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Swimsuit and Top
March 30, 2023

I am very happy with my experience with this company. Happy with both the merchandise and the service. Faster shipping than I expected too. Would recommend them to all.

Date of experience: March 29, 2023
GB
1 review
0 helpful votes
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$#*! returns policy
April 28, 2023

Wouldn't except the returns after 4 emails havi g to explain I have received it but want to return. Still not sorted

Date of experience: March 29, 2023
Canada
1 review
0 helpful votes
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Items are just as pictured...
March 29, 2023

Good experience, no surprises...fit well, love the styles...

Date of experience: March 29, 2023
Ohio
2 reviews
0 helpful votes
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Swim wear
March 29, 2023

Very pleased of my purchase. Was a little disappointed in how long it took to receive.

Date of experience: March 29, 2023
Kentucky
2 reviews
0 helpful votes
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True
March 29, 2023

Everything in description of bathing suites are true
Love them

Date of experience: March 29, 2023
Canada
1 review
0 helpful votes
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Very pleased
March 29, 2023

I ordered 2 Tankini bathing suits. They arrived yesterday. The are beautiful. The quality is excellent. I would highly recommend
Rotita to anyone. They are very soft, with nice stretch. I will definitely purchase from Rotita again!

Date of experience: March 29, 2023
GB
1 review
0 helpful votes
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Beautiful bikini
March 29, 2023

I bought xl as I'm uk 14/16, fits me perfectly and is the material is well made and comfortable

Date of experience: March 29, 2023
Norway
1 review
0 helpful votes
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Fast delivery
March 29, 2023

Fast delivery and very good contact with seller. Conversation better than normal.

Date of experience: March 29, 2023
Texas
1 review
1 helpful vote
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Huge disappointment
April 28, 2023

The dress arrived quite quickly, however, it was a 1X as ordered but it was 2 sizes too large. According to the seamstress she said to get it to fit would require reworking the entire dress. When I tried to get a return label the system wouldn't accept my email information...and never received the reset link to get in to process my request. So if you can help it would be appreciated

Date of experience: March 28, 2023
Illinois
1 review
0 helpful votes
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Nice clothes
March 28, 2023

Fast delivery and nice clothing. Very pleased with the clothes I bought. Good quality too

Date of experience: March 28, 2023
Canada
1 review
0 helpful votes
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Swim tops
March 28, 2023

Beautiful, true to size and a reasonable price. Very happy.

Date of experience: March 28, 2023
Canada
1 review
0 helpful votes
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Very pleased with my purchases
March 28, 2023

I ordered a bathing suit and a summer top. Both were of good quality and I like them. The only negative thing I can offer was that the buttons on the summer top that I ordered were of a cheap quality and they did not match the "white" of the top.

Date of experience: March 28, 2023
Washington
1 review
0 helpful votes
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So far, so good!
March 28, 2023

I ordered 3 swimsuits. They arrived faster than expected, and all look just like the pictures online. I haven't had a chance to wear them yet, but the quality and fabrics look good. The tankini tops aren't hemmed, so I'm not sure if they will tend to "run" or unravel, especially when washed. The colors are great. Assuming these suits don't fall apart the first time I wear them, I will be ordering more from Rotita!

Date of experience: March 28, 2023
Tennessee
1 review
0 helpful votes
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Looked beautiful
March 28, 2023

I ordered a dress and it was beautiful. Little small, so i had to return for a bigger size. No problems so far.

Date of experience: March 28, 2023
Canada
1 review
0 helpful votes
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Satisfaction
March 28, 2023

Livraison avant la date prévue. Quelle belle nouvelle.

Date of experience: March 28, 2023
New York
1 review
0 helpful votes
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Great products
March 28, 2023

Received my suit in a timely manner. It was exactly what I expected. The fit is great and the fabric is better than I thought it would be. Will definitely be buying from Rotita again.

Date of experience: March 28, 2023
Indiana
2 reviews
0 helpful votes
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Mmm
March 28, 2023

Very good. Seems to be high quality. Delivery was fast. Good price

Date of experience: March 28, 2023
Tennessee
1 review
0 helpful votes
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In the swim
April 27, 2023

Swimsuit as pictured online. Bottom edge of top did not have a finished edge. Fit was overall good except top pulls across the top of bust. Not enough to be noticed. Overall satisfied with swimsuit. It's pretty and a good value.

Date of experience: March 28, 2023
Montana
2 reviews
0 helpful votes
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First timer
March 28, 2023

Package arrived before the due date which was nice

Date of experience: March 28, 2023
Massachusetts
4 reviews
1 helpful vote
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I wish I would have read the reviews before I ordered. Customer service there was the WORST I have ever experienced. Rotita said they would issue a store credit only. The online chat rep asked me to wait "1 business day" because I was still waiting for it. But also asked 3x's to give her a "thumbs up" rating for her chat. When I never got the label after waiting the 1 business day, she then said" It was over 30 days and they are not sending it! DO NOT BUY HERE! THE WORST EVER! This was sent to the BBB and I will be sure to leave reviews everywhere and tell everyone I know. WORD of mouth is HUGE in the US. THIS IS A HORRIBLE, HORRIBLE company! I also found out AFTER THE FACT that they send free products in exchange for reviews

Date of experience: March 28, 2023