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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Bathing suit
April 22, 2023

Didn't like the material on the bottom half of suit I was expecting bathing suit material and it wasn't true to size

Date of experience: March 23, 2023
Texas
1 review
0 helpful votes
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Disappointed w my dress
April 22, 2023

Not what I expected. The dress was thin like material like for a Halloween costume.

Date of experience: March 23, 2023
North Carolina
2 reviews
0 helpful votes
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The colors of the swimsuit are off. It is not as shown in the picture. It is supposed to be hot pink, blue and white. It is red, white and blue. It is fine for the 4th of July, but I did not want those colors. I ordered a bigger size in every dress, due to the reviews. That is a good idea. They run small. The green dress will not fit over my chest. I wear a medium and it's a large. I can't wear it. I will not order from this company again.

Date of experience: March 23, 2023
New Zealand
1 review
0 helpful votes
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Awesome
March 23, 2023

Absolutely beautiful garments very fast delivery thank you

Date of experience: March 23, 2023
Florida
1 review
0 helpful votes
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Excellent
March 23, 2023

Very Satisfied! I called customer service very early in the morning because I had not received my order? (It may have been held up due to series of bad weather) and I wS leaving in 3 days for vacation! She EXPEDITED the order and I received it before my flight! Thank you! Thank you! Love this Co and their customer service!

Date of experience: March 23, 2023
Wisconsin
1 review
0 helpful votes
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Beautiful color
March 23, 2023

Fits perfectly and beautiful color. Material is so comfortable.

Date of experience: March 23, 2023
South Africa
1 review
0 helpful votes
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Top purchase
March 23, 2023

Good communication and information on delivery. Conformation of time of delivery was confirmed.

Date of experience: March 22, 2023
Wisconsin
1 review
0 helpful votes
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I have ordered a number of items from Rotita and am thrilled with each item I received! I have been looking for ombré tanks everywhere with little luck. I found them on your website!

Only negative I have is the inability to receive a percentage off purchases. I believe if you are a return customer a percentage off would keep me ordering. Unfortunately, this is not the case as you have to hit a specified price point to receive a discount. I can't afford reaching specified price points every single time I order.

Date of experience: March 22, 2023
North Carolina
1 review
0 helpful votes
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Review
April 21, 2023

I love the styles Rotita offers, but the material used for one of the dresses I purchased are of poor quality.

Date of experience: March 22, 2023
Alabama
1 review
0 helpful votes
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Swimming Suits
March 22, 2023

Was very pleased with price and quality of the swimming suit that I ordered. I just had to order another swimming suit

Date of experience: March 22, 2023
Iowa
1 review
0 helpful votes
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Worst customer service
April 20, 2023

I was given a $42 credit for an item I got that was very poor quality and defective. But anytime I try to use it they won't let me use credit and cancel the order then they act stupid like they don't understand why it was canceled but they never fix anything. Don't ever get store credit because it's a scam

Date of experience: March 21, 2023
Pennsylvania
1 review
0 helpful votes
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Great suit - better price!
March 21, 2023

The bathing suits are great and priced just right!

Date of experience: March 21, 2023
Ohio
1 review
0 helpful votes
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Swim suits are great!
March 21, 2023

Order 2- suits,great material, less than 2- week delivery time, fit is excellent, color don't fade, don't hesitate to order.I'm sure I'll be ordering again!

Date of experience: March 21, 2023
Ohio
1 review
0 helpful votes
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Great
April 20, 2023

It was great and no problems. Shipping came as expected.

Date of experience: March 21, 2023
New York
1 review
0 helpful votes
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Shipping
April 20, 2023

I was told by the 18 before I went on vacation and I still have yet got my swimsuit that was supposed to go with me

Date of experience: March 21, 2023
Kentucky
1 review
0 helpful votes
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Beautiful clothes, but long wait
March 21, 2023

I am pleased my purchases, although it took a long time to get them. If you can be patient it is worth the wait as they are a good quality for a reasonable price.

Date of experience: March 21, 2023
Massachusetts
1 review
0 helpful votes
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Love the bathing suits.
March 21, 2023

I have bought bathing suits that I really like.
The tops are not true to size. Cups are too small. Order up a size.
Overall they are beautiful!

Date of experience: March 21, 2023
Illinois
1 review
0 helpful votes
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I got 3 shirts 2 fit 1 was way too big and ordered 3 pairs of earrings 2 were broken on arrival and don't think the 3rd pair. Will last more than a few wearings? Not too happy as it is a hassle to return

Date of experience: March 21, 2023
Canada
2 reviews
0 helpful votes
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Dress
March 21, 2023

Very nice comfortable dress, fits a little loose for size XL

Date of experience: March 21, 2023
GB
2 reviews
0 helpful votes
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Great quality
March 21, 2023

The quality of the garments I have received are so good and made well. The selection of items cater for every age and size so glad I found their site.

Date of experience: March 21, 2023