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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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Didn't like the material on the bottom half of suit I was expecting bathing suit material and it wasn't true to size
Not what I expected. The dress was thin like material like for a Halloween costume.
The colors of the swimsuit are off. It is not as shown in the picture. It is supposed to be hot pink, blue and white. It is red, white and blue. It is fine for the 4th of July, but I did not want those colors. I ordered a bigger size in every dress, due to the reviews. That is a good idea. They run small. The green dress will not fit over my chest. I wear a medium and it's a large. I can't wear it. I will not order from this company again.
Absolutely beautiful garments very fast delivery thank you
Very Satisfied! I called customer service very early in the morning because I had not received my order? (It may have been held up due to series of bad weather) and I wS leaving in 3 days for vacation! She EXPEDITED the order and I received it before my flight! Thank you! Thank you! Love this Co and their customer service!
Fits perfectly and beautiful color. Material is so comfortable.
Good communication and information on delivery. Conformation of time of delivery was confirmed.
I have ordered a number of items from Rotita and am thrilled with each item I received! I have been looking for ombré tanks everywhere with little luck. I found them on your website!
Only negative I have is the inability to receive a percentage off purchases. I believe if you are a return customer a percentage off would keep me ordering. Unfortunately, this is not the case as you have to hit a specified price point to receive a discount. I can't afford reaching specified price points every single time I order.
I love the styles Rotita offers, but the material used for one of the dresses I purchased are of poor quality.
Was very pleased with price and quality of the swimming suit that I ordered. I just had to order another swimming suit
I was given a $42 credit for an item I got that was very poor quality and defective. But anytime I try to use it they won't let me use credit and cancel the order then they act stupid like they don't understand why it was canceled but they never fix anything. Don't ever get store credit because it's a scam
The bathing suits are great and priced just right!
Order 2- suits,great material, less than 2- week delivery time, fit is excellent, color don't fade, don't hesitate to order.I'm sure I'll be ordering again!
It was great and no problems. Shipping came as expected.
I am pleased my purchases, although it took a long time to get them. If you can be patient it is worth the wait as they are a good quality for a reasonable price.
I have bought bathing suits that I really like.
The tops are not true to size. Cups are too small. Order up a size.
Overall they are beautiful!
I got 3 shirts 2 fit 1 was way too big and ordered 3 pairs of earrings 2 were broken on arrival and don't think the 3rd pair. Will last more than a few wearings? Not too happy as it is a hassle to return
The quality of the garments I have received are so good and made well. The selection of items cater for every age and size so glad I found their site.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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