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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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I recently placed an order for a fringe bathing suit and after reading the reviews, I wish I hadn't. Also they been sending me ads every day and today I noticed that some of the pictures of their merchandise were cropped pictures of Keyshia Kaoir and one of Draya Michele, which I know for a fact these rich women are not ordering from this cheap site.
I find it disgusting the quality of the dress! Don't buyanything from ROTITA.COM. The photo was not even near the one I received today considering it took forever to come and wasn't true to size. I ordered the medium size and didn't even fit on me and the length was too short! Considering I'm a size 8... Do not waste your money or not even attempt to buy any of their clothes. Very disappointed! I'm even reluctant to rate 1!
If you have been scammed by this online retail company called Rotita, report the issue to Paypal's Resolution center. You can still do this even after three months of purchase and Paypal can help you get your money back. I love Paypal for this. Even in the case where they force a partial refund in you Paypal can help you get your full refund. So if you paid with Paypal dont let Rotita scam you.
If you did not pay with Paypal report to your bank ASAP and see if they can do anything about it.
Please join and post your experience on our FB page so other can learn about this company and not buy from them
https://www.facebook.com/rotitaisfraud?ref=hl
Reading these reviews scare me i go on vacation in less then two weeks if Anything is wrong with my order me and this company will have issues. I dont Play with my money!
Dear customer,
May i know the exact problem of your order?
I ordered a swimsuit beginning of March because i was attended panama the same week i got married got an email with a "FAKE" tracking number and "CONTACT" number... Mar 26th thru 29 i was at the beach... still without the swimsuit i ordered from them for beach... get home still not there till april 7th or 8th smh i was stupid enough to believe that it was real so i couldnt do nothing but laugh with my husband about it... but one things for sure, i dont recommend them to "ANYONE" and "I" definitely won't be ordering from them "EVER" again!
I purchased 2 bathing suits and 2 dresses, expedited shipping. The website stated the items I purchased would ship in 24 hours. What could go wrong? I did not get my order for 2 weeks. Once received, the day after I returned home from my trip.
Bathing suit # 1 was ok
Bathing suit #2 top was way too large (XXL) and bottom could fit a toddler
Dress #1 WTF! The dress was supposed to be fitted. The top portion of the dress was too small. The bottom portion flies like a wind sock. The lace appliques that is supposed to be centered is on the right and not sewn properly with excess lace hanging, cheap/poor fabric. I could say more...
Dress #2 Does not look like the dress at all. I had to go online to look at the dress again. The material is itchy. Looks as if a piece of velcro was attached and pulled off.
The Grand fianle the dress shows my wooha. Has no covering at all which would be fine if I was a street walker.
I ORDERED MY DRESS FROM THIS WEBSITE TOOK FOREVER TO GET A TRACKING NUMBER THAT DONT EXIST, THEN WHEN I RECEIVED THE DRESS IT WAS CHEAPLY MADE IN A SWEATSHOP IN CHINA NO TAGS THE WEBSITE SUCKZ CAUSE THERE IS NO CONTACT NUMBER ONLY A TICKET FOR ROTITA WHICH IS THROUGH EMAILS I NEVER HEARD BACK FROM THIS SITE WASTE OF MONEY
Do not buy from this site. I ordered 5 different clothing items including a jump suit. All of the fabric is very thin and the items are not made well. The shirt was coming apart at the seams and the dress looks like a cheap night gown. I tried to get a return ticket to return the items but i did not receive a response to the pictures of the items i was required to upload. Please ladies do not waste your money on this site. To submit my review i am required to give the web site one star but they do not deserve any stars.
I paid for express shipping two weeks ago and I still have not received my order the only way to communicate with them is through messages ive left my number four times asking them to call me but they keep sending messages after telling them I want a full refund like six times the finally gave a tracking number DO NOT WASTE YOUR TIME OR MONEY I normally read reviews but thought they had really great deals never will I do that again I don't think they should get a one star rating but I have to SMH
So many bad reviews here, i was going to make a big order. Thank goodness i read all these reviews. I really think by the reviews that you are rcving it proves to you that ur business really has a problem. You really need to take care of this situation and from the looks of it your clothing is absoulutley nothing like the pictures... WHY WOULD YOU DO THIS? THATS IS CRAZY AND DEMENTED! If you can prove to me that you stand by your merchandise i will make a huge order. The clothing looks really good in the pic but ppl are posting something different. Need a response ASAP
Waited a month but expected that... the 2 dresses and the jacket looked very slightly similar to what was on their website, they were horrendously cheap looking and might have fitted an anorexec midget... biggest waste of money ever! Not even worth 1 star!
FIRST OFF IT TOOK FOREVER. AND THEN MY ITEMS LOOKS NOTHING LIKE WHAT I ORDERD. WELL ONE ITEM DIDNT. AND I WAS SOOO READY TO GET IT. IT ONLY TOOK LIKE A MONTH TO GET IT. BUT I GUESS YOU GET WHAT YOU CHEAPLY PAY FOR. SMH. THAT ONE JUMPSUIT WAS THE MATERIAL THAT I HATE, AND WAS TOO LITTLE. BUT ONE DRESS MADE THE CUT. WELL MADE AND THE MATERIAL WAS OK. IT WAS FOR EASTER AND I JUST GOT IT TODAY. NO MORE JUMPSUITS FOR ME OFF THIS WEBSITE.
Here I am thinking I got a great deal... it took two months to receive my items and I am very DISPLEASED UNSATISFIED and UPSET its not true to size and the size I asked for they were one size down. I usually read the reviews first but however this go round I took a chance and made a BIG MISTAKE this company needs to be SHUT DOWN. They are thieves and do a lot of false advertising DO NOT ORDER ANYTHING FROM ROTITA!
SINCERLEY,
UNSATISFIED AND UPSET
First it 2 months for my items to come after several attempts to get in touch with them a refund was basically out if the question. Then when I finally get my order. The items are poorly made, not true to size, and don't look like the picture. They use cheap spandex material. This is truly a lesson learned.
Dear customer,
We have customer service department, if you have any questions with the items received you can contacted with us directly with this link: http://www.rotita.com/support.php
As for the deliver time, we have 3 shipping methods and deliver time depends on shipping methods used and the distance. Next time i suggest expedited shipping.
I made a $100.00 purchase on line. It took 2 weeks for me to receive it. The clothes were awful terrible quality. When I contacted Rotita no one could chat with me. I had to wait 3 days for an e mail reply. They couldn't answer my questions which was where do i return the merchandise. They said I needed to take a picture of the items and send it to them? WOW. Plus too much time had passed. This is a scam... Beware
Seeing all these review I was saying to myself god let them be wrong... but after I recieve the product... the material is soo cheap! It smells nasty! And nothing I order was the right. Size, I had gone to thirft shop my 50$ would be well spent! These people need to get of the internet and syop selling people rubish! Never again, rotita is not a good site to buy clothes or anything.
This is the most cheapest crap u can buy complete rip off and it took almost two months and I paid extra for fast delivery worst decision I ever made RIPOFF
Dear customer,
We have 3 shipping methods with different deliver time, may i know your order number so that i can offer the information you need for you?
Our contacting link is http://www.rotita.com/support.php
I just got an order of 3 rollers I purchased. First, let me say I found the same crap on eBay for 1/2 the price. It's typical Chinese crap. It looks nothing like it does online. Probably cost $2 to produce. The bad part about these people is that they don't send return labels, and the price to return the stuff is so costly. It's not worth buying at all! Sammy Dress is the same, as well as MayKool.com. Cheap, flea market clothing.
I purchased dresses I had seen on other sites for a more expensive price and believed I was getting a deal. I paid & extra $9.99 to expedite the shipping to only get my clothes two weeks later. None of the items I purchased look like the photos. One of the mermaide dresses had a hole in the sleeve. If ever purchase from here again!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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Dear customer,
I am customer service representative from rotita.com and i sincerely hope i can help you with the order.
If you are not satisfied with the items received or have any questions, please contact with us directly: http://www.rotita.com/support.php