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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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I ordered a patriotic dress for the 4th of July. I ordered the dress two weeks before the 4th and still havent received it! They sent me some bogus tracking number I've tried tracking it iver and over again still no luck! I will never use this site ever sgain. Hopefully it'll come in time for Labor Day
Opened the parcel, excited and surprised! The reason is that the beautiful color and good fabric. The color is the same as the photo and so good to match my jeans. The material is complete cotton as the item description.
I find a dress in this site and love it very much. But I am afraid of about the size. So I click "pre-sale question" for help. The customer service is so effective and fast, they ask about of size of but, hip and waist. After 3 minutes, they send me the suggestion; because they told me their size is Asian size and runs small for wester size. Thank you so much and the size is perfect.
The blue dress came to in good condition. The color is exactly like the picture and so bright to wear it under the sun. This is my first time to purchase on this site, but a wonderful shopping experience, I will come back soon, I will also introduce this site for all my friends.
This time is the first time that i make a purchase for online shop. Everything is perfect when I get the parcel. Fast shipping, good quality, same as the picture, effective customer service and so on. Too many advantages, as a result, I will come back soon.
This is my second time purchasing item on rotita.com. The shipping time is still so fast, and the quality is also very good. The most important it’s that the size I choose is very fitful for me with the help of the customer service. Thanks so much.
This site is similar to other Asian clothing scam sites. Be weary! You will not receive items as pictured and sizes will not fit. Don't waste your time or money. Usually when it's too good to be true it is... Look at the clothing pictured it's not on models pics are taken from celebrities Instagram sites/legit clothing sites. The 5 star reviews are fake! It's so obvious.
Hello,
What can I do for you? If you have the order on our site, you can give me the order number, I can check for you.
We are willing to help you solve the problem, Thank you
I should have done my homework first before ordering from this place. Apparently I'm not the only unpleased customer. I ordered a patriotic dress to wear on my birthday for Fourth of July, these people took nearly 1 week to process and ship the damn thing after their site said it would ship within 24 hours, NOT! I tried contacting them more than once, they give me some ticket number and respond with a generic response saying that someone will contact me. I receive a message that it was shipped only that day, one week later coming from China with a bogus tracking number that gives me a message in Chinese! I couldn't even translate the message. So frustrated!
My dress is still not here, wasn't able to wear it and God knows when it will arrive. I will NEVER do business with ROTITA again!
Hello,
Sorry for you waiting. We tracked for you, please see below.
2015-07-05 15:26, OAKLAND, CA 94615, Arrived at USPS Facility, Your item arrived at our USPS facility in OAKLAND, CA 94615 on July 5,2015 at 3:26 pm. The item is currently in transit to the destination.
You will get it soon. Please no worry
I've placed an order on 6. 21. 15, "tracking number" brings me to "page not found". Tried to submit a ticket but it tells me my email & password are incorrect, yet when I try to create an account it says my email already exists! Is this a scam? Then, I created an account with an alternate email & it tells me my order number is not right
Hello, we tracked for you, please see below.
2015-07-03 21:19
PHILADELPHIA, PA 19116, Arrived at USPS Facility, Your item arrived at our USPS facility in PHILADELPHIA, PA 19116 on July 3,2015 at 9:19 pm. The item is currently in transit to the destination.
You will get it soon
I received my package last week. Very Pretty! The yellow dress is Perfect fit and was exactly what I wanted! I loved the material as well and plan to purchase another. It still is cute on the beach or at the club.
This is an amazing experience! I ordered a dress at Rotita.com that I love. The prices are surprisingly affordable. The store has a well chosen selection of clothes and accessories. They have moderate prices, and stay very up to date with trends. Thank you for a great first impression.
I love them for their well-priced clothing and prompt delivery. I ordered some cute dresses and accessories for my wife and I received them exactly as advertised a few weeks later. Well-priced, quality clothing combined with prompt delivery has made me want to do business with them over and over.
I suddenly brought a dress for my girl friend. She loves it. And then I show her the site and she expressed her love for me. If you are looking for something really good, then come go there for a shopping. I will come for it again.
I ordered a backless lace dress from Rotita. It was very easy to order. My package arrived quickly and the dress was absolutely gorgeous and had a perfect fit. I love the material and the texture. This item is well made and excellent quality. I love the beautiful dresses they offer!
I am a huge Rotita fan! My ordering experience was quick and painless. Their prices are great, and I received the items just as described quicker than they projected! I'm really happy with my purchase and will definitely be purchasing again. Their lace dresses are to die for. I highly recommend this company to anyone who loves looking stylish while staying in budget.
I have bought 5 items in 2 separate transactions and every single thing was delivered in a reasonable time and the merchandise was awesome! The coupon codes are amazing. It is the best prices I've found. Last order I needed quickly for vacation and ordered expedited shipping and got it very quickly.
Very cute, I really love the top, fits perfectly and looks like high quality :) I was very excited when it came; it's great to use it at day or night :) I loved it so much. The item is elegant and comfortable. Everyone will notice!
I love it! The coat Fits really well. I forgot I ordered it and it came this morning. I am so glad I found this website, the prices are GREAT and the shipping OMG is the best. The products are lovely
It does look like the photo when on but the elastic is a little tight around the waist. Color is amazing and the design is what I thought, well for the beach I think:-(. Nice dress, very summery, just ordered it last week and love it so much can't wait to wear it.
I ordered a shirt on 6/19/15 and I have yet to see it. I bought the shirt to wear on the 4th of July but it doesn't look like I'm gonna get it in time. I have submitted tickets and not one response from anyone
Hello, we tracked for you, please see below.
2015-06-25 19:36
Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.
Please no worry. The information was updated slowly. We will rush for you.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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Dear customer
We are sorry for what happened.
Could you please send us the order no.? We will check for you now.
Please feel free to contact us http://www.rotita.com/support.php
Looking forward to hear from you