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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Japan
1 review
0 helpful votes
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Slow!
July 8, 2015

I ordered a patriotic dress for the 4th of July. I ordered the dress two weeks before the 4th and still havent received it! They sent me some bogus tracking number I've tried tracking it iver and over again still no luck! I will never use this site ever sgain. Hopefully it'll come in time for Labor Day

Date of experience: July 7, 2015
Rotita R. Rotita Rep
over a year old

Dear customer
We are sorry for what happened.
Could you please send us the order no.? We will check for you now.
Please feel free to contact us http://www.rotita.com/support.php
Looking forward to hear from you

GB
1 review
0 helpful votes
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Love it so much
July 7, 2015

Opened the parcel, excited and surprised! The reason is that the beautiful color and good fabric. The color is the same as the photo and so good to match my jeans. The material is complete cotton as the item description.

Date of experience: July 6, 2015
GB
1 review
0 helpful votes
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Good service
July 7, 2015

I find a dress in this site and love it very much. But I am afraid of about the size. So I click "pre-sale question" for help. The customer service is so effective and fast, they ask about of size of but, hip and waist. After 3 minutes, they send me the suggestion; because they told me their size is Asian size and runs small for wester size. Thank you so much and the size is perfect.

Date of experience: July 6, 2015
GB
1 review
0 helpful votes
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Soft fabric
July 7, 2015

The blue dress came to in good condition. The color is exactly like the picture and so bright to wear it under the sun. This is my first time to purchase on this site, but a wonderful shopping experience, I will come back soon, I will also introduce this site for all my friends.

Date of experience: July 6, 2015
GB
1 review
0 helpful votes
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Perfect experience
July 7, 2015

This time is the first time that i make a purchase for online shop. Everything is perfect when I get the parcel. Fast shipping, good quality, same as the picture, effective customer service and so on. Too many advantages, as a result, I will come back soon.

Date of experience: July 6, 2015
Spain
1 review
1 helpful vote
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Fitful
July 7, 2015

This is my second time purchasing item on rotita.com. The shipping time is still so fast, and the quality is also very good. The most important it’s that the size I choose is very fitful for me with the help of the customer service. Thanks so much.

Date of experience: July 6, 2015
California
1 review
1 helpful vote
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This site is similar to other Asian clothing scam sites. Be weary! You will not receive items as pictured and sizes will not fit. Don't waste your time or money. Usually when it's too good to be true it is... Look at the clothing pictured it's not on models pics are taken from celebrities Instagram sites/legit clothing sites. The 5 star reviews are fake! It's so obvious.

Date of experience: July 6, 2015
Rotita R. Rotita Rep
over a year old

Hello,
What can I do for you? If you have the order on our site, you can give me the order number, I can check for you.
We are willing to help you solve the problem, Thank you

California
1 review
5 helpful votes
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I should have done my homework first before ordering from this place. Apparently I'm not the only unpleased customer. I ordered a patriotic dress to wear on my birthday for Fourth of July, these people took nearly 1 week to process and ship the damn thing after their site said it would ship within 24 hours, NOT! I tried contacting them more than once, they give me some ticket number and respond with a generic response saying that someone will contact me. I receive a message that it was shipped only that day, one week later coming from China with a bogus tracking number that gives me a message in Chinese! I couldn't even translate the message. So frustrated!
My dress is still not here, wasn't able to wear it and God knows when it will arrive. I will NEVER do business with ROTITA again!

Date of experience: July 5, 2015
Rotita R. Rotita Rep
over a year old

Hello,
Sorry for you waiting. We tracked for you, please see below.
2015-07-05 15:26, OAKLAND, CA 94615, Arrived at USPS Facility, Your item arrived at our USPS facility in OAKLAND, CA 94615 on July 5,2015 at 3:26 pm. The item is currently in transit to the destination.
You will get it soon. Please no worry

Delaware
1 review
3 helpful votes
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Where is my order?
July 3, 2015

I've placed an order on 6. 21. 15, "tracking number" brings me to "page not found". Tried to submit a ticket but it tells me my email & password are incorrect, yet when I try to create an account it says my email already exists! Is this a scam? Then, I created an account with an alternate email & it tells me my order number is not right

Date of experience: July 3, 2015
Rotita R. Rotita Rep
over a year old

Hello, we tracked for you, please see below.
2015-07-03 21:19
PHILADELPHIA, PA 19116, Arrived at USPS Facility, Your item arrived at our USPS facility in PHILADELPHIA, PA 19116 on July 3,2015 at 9:19 pm. The item is currently in transit to the destination.
You will get it soon

Germany
1 review
0 helpful votes
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Very pretty
July 5, 2015

I received my package last week. Very Pretty! The yellow dress is Perfect fit and was exactly what I wanted! I loved the material as well and plan to purchase another. It still is cute on the beach or at the club.

Date of experience: July 2, 2015
GB
1 review
0 helpful votes
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Good first impression
July 5, 2015

This is an amazing experience! I ordered a dress at Rotita.com that I love. The prices are surprisingly affordable. The store has a well chosen selection of clothes and accessories. They have moderate prices, and stay very up to date with trends. Thank you for a great first impression.

Date of experience: July 2, 2015
Germany
1 review
0 helpful votes
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Excellent business
July 5, 2015

I love them for their well-priced clothing and prompt delivery. I ordered some cute dresses and accessories for my wife and I received them exactly as advertised a few weeks later. Well-priced, quality clothing combined with prompt delivery has made me want to do business with them over and over.

Date of experience: July 2, 2015
GB
1 review
0 helpful votes
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Good website
July 5, 2015

I suddenly brought a dress for my girl friend. She loves it. And then I show her the site and she expressed her love for me. If you are looking for something really good, then come go there for a shopping. I will come for it again.

Date of experience: July 2, 2015
Germany
1 review
0 helpful votes
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Good backless lace dress
July 5, 2015

I ordered a backless lace dress from Rotita. It was very easy to order. My package arrived quickly and the dress was absolutely gorgeous and had a perfect fit. I love the material and the texture. This item is well made and excellent quality. I love the beautiful dresses they offer!

Date of experience: July 2, 2015
GB
1 review
0 helpful votes
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Amazing shopping experience
July 5, 2015

I am a huge Rotita fan! My ordering experience was quick and painless. Their prices are great, and I received the items just as described quicker than they projected! I'm really happy with my purchase and will definitely be purchasing again. Their lace dresses are to die for. I highly recommend this company to anyone who loves looking stylish while staying in budget.

Date of experience: July 2, 2015
GB
1 review
0 helpful votes
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Quick delivery
July 5, 2015

I have bought 5 items in 2 separate transactions and every single thing was delivered in a reasonable time and the merchandise was awesome! The coupon codes are amazing. It is the best prices I've found. Last order I needed quickly for vacation and ordered expedited shipping and got it very quickly.

Date of experience: July 2, 2015
Japan
1 review
0 helpful votes
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Cute top
July 3, 2015

Very cute, I really love the top, fits perfectly and looks like high quality :) I was very excited when it came; it's great to use it at day or night :) I loved it so much. The item is elegant and comfortable. Everyone will notice!

Date of experience: July 2, 2015
Japan
1 review
0 helpful votes
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Great price
July 3, 2015

I love it! The coat Fits really well. I forgot I ordered it and it came this morning. I am so glad I found this website, the prices are GREAT and the shipping OMG is the best. The products are lovely

Date of experience: July 2, 2015
Japan
1 review
0 helpful votes
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Very summery
July 3, 2015

It does look like the photo when on but the elastic is a little tight around the waist. Color is amazing and the design is what I thought, well for the beach I think:-(. Nice dress, very summery, just ordered it last week and love it so much can't wait to wear it.

Date of experience: July 2, 2015
Tennessee
1 review
0 helpful votes
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Where is my order?
July 2, 2015

I ordered a shirt on 6/19/15 and I have yet to see it. I bought the shirt to wear on the 4th of July but it doesn't look like I'm gonna get it in time. I have submitted tickets and not one response from anyone

Date of experience: July 2, 2015
Rotita R. Rotita Rep
over a year old

Hello, we tracked for you, please see below.
2015-06-25 19:36
Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.
Please no worry. The information was updated slowly. We will rush for you.