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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
grey stargrey stargrey stargrey stargrey star

Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Japan
1 review
0 helpful votes
Follow Marisol P.
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Rotita is my style
July 2, 2015

I love their spandex dresses. They always fit very well. The most important is I love simple and sexy style. They made it. Their website style just meet my taste.

Date of experience: July 2, 2015
Japan
1 review
0 helpful votes
Follow Alejandra M.
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Their wide assortment of clothes and low prices are the reasons why I love this site. I always find the things I like in very affordable price. Shipment usually a little bit slow like 3 or 4 weeks. But I still can't help to skim their new arrivals and hunting for cute dresses.

Date of experience: July 2, 2015
Japan
1 review
0 helpful votes
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Nice white dress! Thank you!
July 2, 2015

Nice Dress, I don't use to white clothes but i wanted to make the exception with this one is light looks like you are in the air, in the part of the bust is pretty open so sometimes it will need to be more unit, but i like it anyway.

Date of experience: July 2, 2015
Japan
1 review
0 helpful votes
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Absolutely beautiful!
July 2, 2015

I don't usually write a review, but I love this dress and I wish there were some more like this. Hoped it would be good quality for a special event coming up. It was above and beyond my expectations! So happy I got this. I received many compliments when I wore it out. Looks great with。

Date of experience: July 2, 2015
Japan
1 review
0 helpful votes
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I absolutely Love, Love
July 2, 2015

I loved the fit. I was so happy with this dress. It was one of the best dress I have ever bought. I will buy again, I can promise you that. Shipped on time and in great condition. Soft fabric with elegant results. I cant wait to wear it! I was so happy. They're true to size, comfortable, and the price was great. Was perfect. Will definitely order more!

Date of experience: July 2, 2015
Japan
1 review
0 helpful votes
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Gorgeous Dress!
July 2, 2015

I absolutely love this dress and so did everyone else! I wore it to a wedding vow renewal and received lots of compliments. It fit well and the material was great quality. Absolutely love & delivered on time. Extremely happy with purchase! Excellent service! I will be ordering another one!

Date of experience: July 2, 2015
Canada
1 review
0 helpful votes
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It's what I expect
July 2, 2015

The material is shiny, which is what I was expecting. Second, it is a little tight on the top, it’s still a good fit size. Third, the material is very comfortable, I like the feel very much. Fourth, the length is a little right, as shown in the pictures, and I am 5'10" and size 6. I really wanted this dress to work, but I think it a little hard to hold my baby with how tight the top is on my shoulders. Otherwise, the dress is good in price and the package.

Date of experience: July 2, 2015
Washington
1 review
1 helpful vote
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The clothes is sooooooo cheap looking and made so carelessly - you will never wear it. And don't even bother asking for a refund - they will give you a tiny percent off the order and you get to keep the crap. Total WASTE!

Date of experience: July 1, 2015
Rotita R. Rotita Rep
over a year old

Dear customer
We are sorry for what happened.
Also you can attach the pictures about the items, we will check carefully.
Please feel free to contact us http://www.rotita.com/support.php
Looking forward to hear from you

Ohio
1 review
1 helpful vote
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Sgipment
July 1, 2015

Not being able to talk to a live customer service rep concerning your order is crazy! Also I made the order on 6-17-2015. #whereismyorder?

Date of experience: July 1, 2015
Rotita R. Rotita Rep
over a year old

Dear customer
Could you please double check the order number? We cannot find it.
And please feel free to contact us http://www.rotita.com/support.php
You can call 001-718-3959508 if any questions.
Thank you

District of Columbia
1 review
0 helpful votes
Follow Aisha G.
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Customer Service:

After placing my order (and seemingly naturally anxious about the processing and delivery times from past experiences and other overseas vendors) - I was apprehensive when I received an email asking to confirm my mailing address (which was different from what is registered with Paypal) - needless to say - the quick response and turn-around throughout the delivery (which was an expedited request) was favorable in that the responses were timely (my messages were received and responded to within 24 hours) I'd opened tickets asking, confirmation of order placed, and target time delivery). They were response via both communications - on Facebook as well as their site page, and online chat.

ORDER/PRODUCT:
What I ordered is what I got - there weren't any defects, or items that were not as seen and detailed online. I am pleased, more with the customer service but also with the product.

I stumbled upon this online retail site that is based in China - and honestly, I recommend them.

Date of experience: July 1, 2015
Virginia
1 review
0 helpful votes
Follow Nia a.
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Comfortable meets sexy
July 1, 2015

This dress fit perfectly, as measured. I am a curvy size 14-16 so sometimes I am all too aware of things hanging out. But this time I felt normal in a dress. Accentuate the positive and make a girl feel good, my man really liked it too! The stitching seems solid, I threw in a suitcase for a weekend getaway and pulled it out ready to wear.

Date of experience: July 1, 2015
Belgium
1 review
4 helpful votes
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Crap
June 29, 2015

I don't understand the good reviews. It was my first order from Rotita, I wasn't sure if I would get the same dresses as I ordered, today I received the package (I got the dresses on time, can't blame DHL for anything) and it was too small to contain the dresses I was expecting. I ordered a long black dress to wear on a wedding, on the picture it looked really nice but I received a fake one made of a disgusting cheap fabric.
I'm not even going to send it back or whatever because it's not worth the effort.
I won't recommend this online webshop to anyone.

Date of experience: June 29, 2015
Rotita R. Rotita Rep
over a year old

Dear customer
We are sorry for what happened.
You can attach the pictures about the items, we will check carefully.
Please feel free to contact us http://www.rotita.com/support.php
Looking forward to hear from you

GB
1 review
4 helpful votes
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SHOCKING SERVICE!
June 29, 2015

Well I don't even know where to start, I'm not a person to usually complain but I just couldn't believe the rubbish service and products that I had received and even more frustrating that I spent time disputing with Paypal as I believed I had a more than good enough case for me to be able to get myself a full refund and then still didn't win. Ive completely lost my faith in Paypal and the fact that they are even dealing with companies that are as shocking as Rotita.com!

They are selling copies of products but not very good copies. Disgustingly bad quality and not even worth the stress.

They do not offer full refunds regardless of the quality of the product.
Delivery took far too long
The bikini's I received had black dots all over - like mould
See through fabric
Thin fabric and just crap
Uneven and lose stitching

Everything about this order was just rubbish. They were not willing to negotiate at all.

I'm sorry but if I receive something from a shop that is faulty I expect a refund. Every single shop I have ever had to return something to for being faulty have never ever questioned it, they accept that the quality of the product isn't up to standard and offer a refund.

DO NOT EVEN WASTE YOUR TIME WITH THIS CRAP COMPANY. I CANNOT STRESS HOW RUBBISH THEY ARE.

AND THE SAYING TOO GOOD TO BE TRUE IS TOTALLY CORRECT. I SPENT 100 POUND AND GOT QUITE A FEW PRODUCTS, THIS ISNT SOMETHING THAT HAPPENS OFTEN SO YES DEFINITELY THE CORRECT QUOTE FOR THIS COMPANY, £100 DOWN THE DRAIN FOR SURE. I THINK I COULD MAKE PRODUCTS BETTER MYSELF!

Date of experience: June 29, 2015
Rotita R. Rotita Rep
over a year old

Dear customer
We are sorry for what happened.
You can attach the pictures about the items, we will check carefully.
Please feel free to contact us http://www.rotita.com/support.php
Looking forward to hear from you

Germany
1 review
1 helpful vote
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Absolutley perfect
June 30, 2015

I have been looking around for this swimsuit since I've put on some weight to hide my stomach but still look cute. Wasn't sure what size to get so I based it on other reviews. I'm a 3 8D and weigh 185,5'3", u got an XL and it fits perfectly. I feel sexy and secure in it. Can't wait to show it off (; thank you Rotita

Date of experience: June 28, 2015
Germany
1 review
0 helpful votes
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Five Stars
June 30, 2015

I definitely recommend this site for everyone. Last week, I purchased a mini dress on Rotita. It is surprisingly flattering though not short as the picture shown. It is okay. I like the style of this dress and would like to buy more items on it.

Date of experience: June 28, 2015
Germany
1 review
0 helpful votes
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Perfection
June 30, 2015

I bought a romper on this website. It is amazing. This romper is PERFECT! It honestly looks just like the picture, and it fit as expected. I'm 5'1", 105 pounds, 32C and I usually order a small or a 4. I ordered a small on this and it fits perfectly! It's not too short at all and is actually a little long on me because I'm so short. The straps in the back are adjustable, and it creates the sexy look of going backless without making your boobs look unflattering. I highly recommend this shopping site for you.

Date of experience: June 28, 2015
Germany
1 review
0 helpful votes
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Fits better than I expected. It's slightly loose but it's still a great fitted dress. I'm 5'9 and 150 lbs and even though I'm getting chunky I feel amazing in this dress lol. It's the perfect length! I hate being uncomfortable in dresses these days because no one makes dresses past your butt cheeks anymore! Us women with long legs need dresses with longer freakin skirts! Is recommend this to any tall curvy woman who has bee searching for a good fitted dress! I may just add a belt for a little extra something but the dress is great^.^

Date of experience: June 28, 2015
Germany
1 review
0 helpful votes
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Worth to buy
June 29, 2015

I could say that in general, my experience with this site was pretty good. I bought a dress at a great price not long ago, and it was sent to me by regular mail. I must confess I was worried at the beginning, but it finally came at the right time without delay, and then I was very happy with my successful purchase. The dress turned out to be of very high quality, customer service was really helpful during the buying process, and the company policies were very easy to understand. All my questions were answered promptly and courteously online, it was truly a pleasure to talk to them. Besides, I was fascinated by the diversity of dresses, by far my favorite outfit, as I found them both festive and casual and in a wide range of colors. Browsing deeply, I discovered that Rotita offers all the latest fashionable clothes you can find, plenty of variety of accessories, valuable discounts and volume rebates, especially on shipments. It also presents an interesting presale in which you can take up to 50% discount on a lot of items. So it's worth to take a time to investigate, because you'll never know what you can find. I will definitely keep on buying online there to seize all of its deals. Compared to other clothing sites, one must recognize that the price-quality ratio is one of the most convenient, and the accepted payment methods are many and very popular, whether you have a credit card like if you bargain with money online. I strongly recommend Rotita, with unsurpassable saving opportunities and a large window to choose.

Date of experience: June 28, 2015
Germany
1 review
0 helpful votes
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I am very pleased with the outfits I ordered from this company. My experience with them was extremely pleasant. I actually received my order the day before I expected it and I was pleasantly surprised with the quality of the outfits. Since the price was so good, I was concerned that the quality might not be real good but fortunately the quality is great! A Definite 5 stars in my experience.

Date of experience: June 28, 2015
Germany
1 review
0 helpful votes
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Awesome Experience
June 30, 2015

Hi, I purchased a nice vintage dress from www.Rotita.com for my wife to attend my company's yearly dinner party. The dress fitted her very well as she received many compliments throughout the night which made her feel really good and made me even happier about my purchase. The ordering process was pretty easy to complete and the product was shipped on time as was stipulated when making the purchase. The dress was properly packaged and although nobody was at home to receive the product when they first arrived, they returned later in the day. I had a great experience shopping with Rotita.com and I will definitely be purchasing more items with them.

Date of experience: June 28, 2015