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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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I enjoy the shopping
July 30, 2015

I like all kind of jewelry! Jewelry is indispensable for me to attend various parties. Rotita's jewelry is full of fashion trends, now I can't stop shopping in Rotita!

Date of experience: July 29, 2015
Germany
1 review
0 helpful votes
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This is a really great outfit that can be dressed up or dressed down. I purchased it for a girls' weekend in NVC but also look forward to wearing some flat sandals with it to the beach this summer. The color matches the picture perfectly; the material is like a cotton blend so I would be careful drying it because it may shrink. Otherwise, super pleased!

Date of experience: July 29, 2015
Germany
1 review
0 helpful votes
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It is a great shirt.
July 30, 2015

I bought this shirt for my trip to Vegas. I got so many complements while on the strip. It is a great shirt. I now even wear it just going out to do errands with a shirt underneath it. It fits tight, but comfy, and hits right above my hips.

Date of experience: July 29, 2015
Germany
1 review
0 helpful votes
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I love this blouse. I got good compliment wearing this blouse. It a little tight on the shoulder but it makes me look slim. I order 4 more blouses in different colors and my friend also asks me to order for her as well. Should try it, it's look a millionaire blouse

Date of experience: July 29, 2015
GB
1 review
5 helpful votes
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Bull $#*!!
July 29, 2015

I Ordered a few Items From Rotita costing 60 UK Pounds over 1 week ago. Today I thought I would go on the website and Track my order. When I did my account is saying there has been NO orders made in the Last 30days and there was not one bit of information in the track your order. NO tracking number NO confirmation email NO nothing. Even when pressing the Track your Items there is NOT one thing there. Its as if Iv never Ordered anything. But of Course my PayPal is still 60quid down. F***ing Fuming... I dont have an Order ID so have put in my Invoice Ref which I got from PayPal

Date of experience: July 29, 2015
Rotita R. Rotita Rep
over a year old

So sorry for you waiting
We tracked for you, please see below
2015-07-30 02:30:00 London Clearance in progress
2015-07-31 06:20:00 London Customs release
You will get it soon, thank you for patience.

Massachusetts
1 review
0 helpful votes
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I got a Blazer from Rotita.com last month. I was pleasantly surprised by the excellent quality of the material. It fit perfectly as well. I wore this blazer to a large gathering where I received many compliments. I will definitely be ordering again in the future.

Date of experience: July 29, 2015
California
1 review
0 helpful votes
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I am absolutely in love with my dress! The quality is amazing and the design is exactly how it shows on the website. It fits really well and the fabric is a nice thick quality. I have got lots of compliments for this purchase. You have to check out this site!

Date of experience: July 29, 2015
California
1 review
0 helpful votes
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I have ordered multiple times from here and always received exactly what I ordered, no problems whatsoever. Their customer service is prompt in responding to your questions. I needed help with sizing and sent customer service a message, expecting a reply in a week or so... But only a few hours later I had a reply! I love them and will continue to use them for future items as well! Thanks keep up the good work!

Date of experience: July 29, 2015
California
1 review
0 helpful votes
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Well for starters this websites design is really nice. Customer Service is fast and hassle free. My experience with them was extremely pleasant. I actually received my order the day before I expected it and I was pleasantly surprised with the quality of the outfits. Since the price was so good All in all, I would buy from them again if I had the chance.

Date of experience: July 29, 2015
Arizona
1 review
0 helpful votes
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Great buy for the price
July 29, 2015

Nice jumpsuit with a cheap price. It’s new and in great condition. The fabric is shinny but it doesn't look cheap. Overall, it's good for the price you pay and it's definitely a great product.

Date of experience: July 29, 2015
Washington
1 review
0 helpful votes
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Great purchase
July 29, 2015

This skirt is so cute and fits perfectly. The length is great and it hits me a few inches below the knee. The design is crisp and well done. I have received many compliments.

Date of experience: July 29, 2015
California
1 review
1 helpful vote
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Make me special
July 29, 2015

I like their tank top, and it’s not only cool but also chic. Feels I have a special summer, different from other people. I couldn’t find the same kinds of special design and comfy material in other websites.

Date of experience: July 29, 2015
South Dakota
1 review
1 helpful vote
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Shipping speed is really fast!
July 29, 2015

Rotita’s package arrived faster than other site. And their package arrived at a good condition. Open the package I’m also very surprised, this is a fantastic swimsuit -- stylish, supportive and flattering at the same time. Great!

Date of experience: July 29, 2015
South Dakota
1 review
1 helpful vote
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Highly recommended
July 29, 2015

This dress is exactly what I wanted. The size and material is perfect. White color and lace material make me looks more femininity. It’s a happy shopping experience.

Date of experience: July 29, 2015
Germany
1 review
0 helpful votes
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Love your site and will back soon
July 29, 2015

I have ordered from this website a many times, I'm happy with my experience and I will continue to shop there.

Date of experience: July 29, 2015
California
1 review
0 helpful votes
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HAPPY!
July 29, 2015

I ordered a swim suit. It came in the mail today. It looked just like the picture and it was soooo cute! The fit was perfect. The mailing time was less than I expected. It was a week early! What a amazing company. Thank you so much.

Date of experience: July 28, 2015
Canada
1 review
3 helpful votes
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I BOUGHT 3 DRESSES FROM ROTITA AND NONE FITS. A MAXI DRESS WAS SENT TO ME (MUST BE 29 INCHES IN LENGTH FOR THE WHOLE THING. THE DRESSES ARE NOTHING AS THE WEBSITE ADVERTISED! MATERIAL STRETCHED AND BUSTED WHILE I FIT THEM. THE THREADS OF THE BLACK AND WHITE DRESS IS ABOUT TO EXLODE IF I DARE WALK A FOOT IN IT! SERIOUSLY?
I NEED MY MONEY BACK AND I DONT NEED THESE CRAPPY DRESSES. I FEEL USED AND TRICKED!

Black and White One Shoulder Sheath Dress Size: M
Color: Color block
$13.93
Sleeveless V Neck Yellow Chiffon Maxi Dress Size: M -TH E THREADS ARE ABOUT TO BREAK IN THIS ONE! WAY TOO TIGHT FOR A MEDIUM.

Color: Yellow - HS PIC ONLINE SHOWED 2 SPLITS... IT ONLY HAS 1 AND VERY SHORT.! VERY VERY SHEER... DIDNT SHOW THAT ONLINE... ITS ALMOST LIKE WEARING A CLEAR PLASTIC BAG!
$ 20.82

Cutout Neck Hollow Back Belted Maxi Dress Size: L
Color: Color block -THIS IS SO SHORT, JUST BELOW MY KNEE AND IT CLEARLY SHOWED A LONG MAXI DRESS ONLINE.,... GEEEEEZZZZ! Smdh- $21.28

Date of experience: July 28, 2015
Rotita R. Rotita Rep
over a year old

Terribly sorry about that.
Have you checked with size chart before purchase? If you send back,you need to pay the shipping fee according to our return policy. Pls check http://www.rosewe.com/return-policy-a90.html
Our item is Asian size, which is smaller than that in your country. We usually suggest that choose 1-2 size up. Could you please send us the measurements here?

New York
2 reviews
11 helpful votes
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I bought a short set from rotita.com for an amazing price. It took two weeks to come in the mail and when it arrived it was improperly sized (I ordered a medium and got an extra small) and the pattern looked as if someone had drawn it on with a marker! Not to mention it wasn't the same material. It wasn't true to the picture online at all! I'm very disappointed. This is why I don't trust these online boutiques :(

Date of experience: July 27, 2015
Rotita R. Rotita Rep
over a year old

Dear customer
Terribly sorry for the inconvenience.
Could you pls provide the measurements of the item you got? We need this to report to our relevant departement. Please no worry, I will apply the best help as I can.

GB
1 review
4 helpful votes
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Avoid at all costs
July 27, 2015

Bought some bikinis from here. All very poor quality, came too late for my holiday as 2 weeks not 4 days as promised on website and some of the items not as the photos at all. They say I can send back to China for a refund but that will cost me £50. Necer buy from here.

Date of experience: July 27, 2015
Rotita R. Rotita Rep
over a year old

Dear customer
We are sorry for what happened.
Ould you please attach the pictures about the items, we will check carefully.
If you don't return, we can give you some compensation to make up, ok?

Australia
1 review
4 helpful votes
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The positive reviews on this site are fake! They are all written the same way customer service of Rotita write, don't be fooled. Shocking Company, do not order from here they are scammers!

Date of experience: July 26, 2015
Rotita R. Rotita Rep
over a year old

Dear customer
We are sorry for what happened.
Could you please attach the pictures about the items, we will check carefully.
Please feel free to contact us http://www.rotita.com/support.php
Looking forward to hear from you
Have a nice day :)