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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

New Jersey
1 review
10 helpful votes
Follow Shaydrieme S.
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Piece of $#*!
July 24, 2015

I odered a "denim" dress, "denim" shirt, and a two piece swimsuit... the "denim" isn't a true denim material. It is a very cheap type of material with a denim look that feels very thin and flimsy---more like denim spandex. And the swimsuit is spandex type/shiny material that looks nothing like the pictured item when put on. The models that are pictured on their website in clothing can be found on multiple websites. The clothing on the models is NOT the same quality that you will get. ALL these NON-AMERICAN websites clothing is nothing but garbage--- copycats that can't reproduce quality clothing---that's why their soooooo cheap. You pay for what you get... $#*!! I would advise anyone with common sense and a decent job to pay for these items from AMERICAN websites at a higher price to receive quality clothing. ROTITA IS FULL OF $#*!----ALL THESE 4 AND 5 STARR RATINGS ARE FAKE.

Date of experience: July 24, 2015
Rotita R. Rotita Rep
over a year old

Dear customer
We are sorry for what happened.
Could you please attach the pictures about the items, we will check carefully.
Please feel free to contact us http://www.rotita.com/support.php
Looking forward to hear from you

Virginia
1 review
0 helpful votes
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Nice Dress!
July 24, 2015

The shipping only took a few days, I was expecting to wait at least a couple weeks to receive it. The material on this dressy is light and airy and perfect for the Texas summer yet does not wrinkle. I think this would be the perfect dress for a business trip or any trip. I am currently wearing to the office with flat open toe sandals for casual Friday, yet paired with heels and pearls it is suitable for dressy office wear or date night.

Date of experience: July 23, 2015
Germany
1 review
0 helpful votes
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Good quality
July 24, 2015

Adorable! Surprisingly great quality for the price. Beautiful vintage style dress, without the high price of vintage style boutiques. I just received my dress today and it is gorgeous. The material is nice was a little wrinkled but not nothing that a quick trip to the cleaners can't undo I am gonna pair it with a navy blue blazer and navy pumps. I will defiantly buy more dresses from this supplier.

Date of experience: July 23, 2015
Virginia
1 review
0 helpful votes
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Great buy!
July 24, 2015

Fits beautifully! The material has a great stretch so I'm sure someone 1.5 times my size could fit it as well. My best friend got a similar dress from Express and paid way more, yet the dresses were almost identical. I think you cant go wrong with this dress. You have a classy, sleek look. I will definitely be getting more colors! Great buy!

Date of experience: July 23, 2015
Virginia
1 review
2 helpful votes
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The Perfect One!
July 24, 2015

Extremely flattering for curvy figure. Hugs curves in the right places, hides "back fat". I don't know how, it just looks amazing. Im a size 14/16, ordered a size Large. Loved the dress. Hugged my body, stopped right below knee as I liked. Going to purchase more colors.

Date of experience: July 23, 2015
Virginia
1 review
1 helpful vote
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Love this little dress
July 24, 2015

Wow... How wonderful this is. I am getting such a product for this low price. This looks absolutely amazing know. Yes, it is. They are providing with different colors. I thought it looks fabulous. It was roomy but I was so excited that it looked really good. It didnt make me look fatter. This dress was exactly what I wanted.

Date of experience: July 23, 2015
Virginia
1 review
0 helpful votes
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What a great dress!
July 24, 2015

This dress was exactly what I wanted great fit super cute light and the length was perfect I tried it on as soon as I got it and the fit was perfect! I cannot wait to wear it. The quality is pretty good for the price and it fits nice and snug and super comfy. But over all I absolutely LOVE it! And the price was great. I am very satisfied!

Date of experience: July 23, 2015
Utah
1 review
7 helpful votes
Follow Emily V.
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I wrote a review about 10 days ago about how terrible my Rotita service was and they immediately emailed me saying they would meet my requests. However, they still refuse to pay the $10+ shipping for their faulty product (after a month of convincing them to give me a full refund). When I confronted them AGAIN about it, they stopped responding then changed their mind. Now I don't get a full refund and all. They said all they can do is a 30% refund. Rotita, I hope you're reading because this "valued customer" is about to report fraud to the bank if I don't get my full refund (including shipping). Don't waste your time or money at Rotita.com.

Just to remind anyone that missed my first review. I paid extra to get my order delivered by a certain day and it was a week late. And the product I ordered wasn't anything like the picture: different material, different fabric, different pattern- completely faulty (even the Rotita customer service rep admitted to me how cheap their products are). They took too long responding which conveniently disqualified my return, seeing as their returns are limited to a certain number of days after receiving the product. They refused to acknowledge their error and they refused to refund me until I exploited their terrible service online.

Date of experience: July 23, 2015
Rotita R. Rotita Rep
over a year old

Dear customer
We are sorry for any inconvenience.
You can return the parcel, and we will full refund to you.
What do you think about it?
Please feel free to contact us http://www.rotita.com/support.php

Indiana
1 review
5 helpful votes
Follow Nicholas M.
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STAY AWAY!
July 23, 2015

My fiancee ordered a swimsuit from here. When it arrived a month later, it was about 4 sizes too small. There were no labels or anything to tell what size it really was. Also, the clasp was horribly made so that it would not even stay shut if it were the right size. We went to contact their customer service and of course the live chat was not working. We finally found an email for them and sent a request for a refund. Here are the emails: -----I need to return an item I received for a full refund. It is not the size that it was advertised as being. The order number is WW**************.-----Could you pls take pictures if not as described? Cuz we need this picture to report this issue to our supplier. I will apply the best help as I can.-----It is supposed to be a 3x but if fits likes a medium. There are no tags on it to tell what size it is. I just want to send it back and get a refund.-----Sorry for what happened. But according to our return policy http://www.rotita.com/return-policy-a90.htmlyou need to pay for the shipping fee if you want to make an exchange or return. It is not worth returning the goods due to the postage costs, right? How about we can give you some compensation to make up? What do you think about it?-----Well, how much is shipping and where do you print the label?-----the shipping fee back to China is expensive, about 30USD.so I don't suggest that you return i As you can see, they are the epitome of terrible customer service. They can barely speak English. Nowhere on their website does it say that the return shipping fee is $30. I am currently disputing this purchase with PayPal to get my money back. Do NOT order anything from this website. It is nothing more than a Chinese scam. They send you cheap quality items that do not fit and then they will not let you return them for a refund. This company should be shut down. Don't become another one of their victims and shop elsewhere.

Date of experience: July 23, 2015
Rotita R. Rotita Rep
over a year old

Dear customer
We are sorry for any inconvenience.
You can return the parcel, and we will full refund to you.
What do you think about it? Pleasesubmit the ticket, we will give you the address
Please feel free to contact us http://www.rotita.com/support.php

Virginia
1 review
0 helpful votes
Follow Erica H.
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Nice Dress For Girls
July 23, 2015

I like the dress, it's a beautiful and striped long dress. This dress is true to color (I got the blue and white). I really like the color. Slightly see through, but a comfortable fit. That's what I feel the dress. Yes, The material is cool and comfy. I get compliments on this dress all the time. I would recommend it for the price. Another is the delivery, I'm impressed by their quick and good service. LOVE IT! Buying in other colors!

Date of experience: July 23, 2015
Virginia
1 review
0 helpful votes
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Great Product
July 23, 2015

I'm constantly looking for great deals because I barely started working so anything cheap I'm good for! So I saw this dress and I ordered it and got it in 10 days. I'm really happy with how it fits. I'm 4'11 so it's about half an inch above my knee. I love the way it fits and the material feels great. Definitely a great buy.

Date of experience: July 23, 2015
Virginia
1 review
0 helpful votes
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A cute summer dress
July 23, 2015

I ordered it April 30 and I just got it today May 10. I ordered a small and it fit well except the front seemed a little large and would fit better if I had a bigger chest. The skirt part is cute but it's super staticky and kept clinging to my legs. But overall this dress is pretty nice and would be a cute summer dress.

Date of experience: July 23, 2015
Virginia
1 review
0 helpful votes
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Perfect
July 23, 2015

Love this dress! Awesome price, super fast shipping, and it looks great! The fit is a little large in my opinion, I'm between a 6 and 8 so I went with a small and it's a little baggy on me, but nothing terrible. Still looks good, it's comfy, and the material is very lightweight and stretchy.

Date of experience: July 23, 2015
Virginia
1 review
0 helpful votes
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Love this dress
July 23, 2015

Love the price, I'm 5'10" so its not a true Maxi to me but with a pair of thongs or sandals, I love the look about mid calf. Great dress for under $20 and I pair with a shrug to be a little less casual. Great transaction, will consider purchasing more in other colors/designs at this price! Very happy.

Date of experience: July 23, 2015
Virginia
1 review
0 helpful votes
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Comfortable, classy
July 23, 2015

I purchased this dress and it's absolutely beautiful! Perfect length and very nice material! I am 5'5" and 115 pounds and I ordered a size small, it fits perfectly! I recommend this dress!. I completely fell in love with it. I recently decided to order it and it's just as beautiful as I remember. Shipping was quick and the dress was completely intact. It fits great and in my opinion is a very fantastic buy.

Date of experience: July 22, 2015
Virginia
1 review
0 helpful votes
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I love this dress
July 23, 2015

The dress fit as expected and it is absolutely darling. I love this dress! It is too cute! The fit is very flattering and I especially love the neckline. The material is a bit thicker than I had expected but because the skirt is so full and airy, I think it'll still be great for warm, summer days. Definitely recommended.

Date of experience: July 22, 2015
Virginia
1 review
0 helpful votes
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Very adorable for the price
July 23, 2015

So adorable and comfy! The belt that comes with it is a major plus, especially for the price of this outfit. The front is cute and the back bow detailing is adorable. You can easily use the belt for other outfits as well!

Date of experience: July 22, 2015
Virginia
1 review
0 helpful votes
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Picture perfect!
July 23, 2015

Got this dress for spring/summer. Love it. Fits perfect. Always a little worried about length in dresses, as i am about 5'1. But, it hits at my ankles and I'm not stepping on it. Love the colors. Very vibrant and bold. Will probably buy in other colors and for my daughter too!

Date of experience: July 22, 2015
Virginia
1 review
0 helpful votes
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Absolutely beautiful
July 23, 2015

I am a true plus size girl. I love this dress. It flows beautifully, the print is dynamic, It is the right length for a petite woman. I am 5'2" tall and the dress hits at the exact right spot. I can wear it with a heel or a flat. It can be dressed up really nice, or for a comfortable back yard party. I wear them to work with a shrug over it. The real beauty is that it is a little low cut for the work day but I simply turned the dress around and wore it backwards. No one ever new. The "v" neck in the back is just as stylish. Very versatile dress. I get nothing but compliments.

Date of experience: July 22, 2015
New York
1 review
4 helpful votes
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Cheap and fake
July 23, 2015

They used picture from other sites, which tricked me into buying their fake item. What you receive isn't even close to what you ordered.

Date of experience: July 22, 2015
Rotita R. Rotita Rep
over a year old

Dear customer
We are sorry for what happened.
Please attach the pictures about the items, we will check carefully.
Please feel free to contact us http://www.rotita.com/support.php
Looking forward to hear from you
Have a nice day :)