Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love this dress. Excellent quality! The fabric has a wonderful drape to it. It fit me perfectly and I must say, it is very flattering. I'm very happy with the dress. It's super comfortable. I love the style and the shipping speed was great! A comfortable summer dress that can be casual or dressy depending on your needs and accessories. Lightweight and very feminine feeling. Fully recommend.
I never take the time to review the items I purchase but I felt that I needed to this time. I bought and wore this dress to a wedding. I had complete strangers coming up to me complimenting me on this dress and how flattering it was! The dress is made well and is very comfortable. I love a dress that is easy to wear and wash. I will most likely buy Website products again, and highly recommend them。
I love this dress. The material is enough while still very breathable。 Very comfortable and easy to wear. The dress was nice and cool in the heat, and the material was soft. I really like wearing this one. - it's perfect to dress it up or dress it down and the price is great considering how versatile it is! I'm really happy with my purchase!
I bought the red polka dot, halter style. It is a lovely dress and fits perfectly. Ordered a size larger than what I normally wear to make sure my "girls" would fit nicely (bra 36DD)- the dress is well made and has quite a bit of room in the skirt so one can wear with a crinoline if desired. Very happy.
I ordered the extra large dress. I was very excited when my order arrived! I am a size 14 dress so I ordered the XL (Asian sizing) and it fits perfectly! The material is thin but not sheer, making it nice a breathable. I decided to add a belt at the waistline because of personal preferences and it is perfect.
Dress in picture was definitely NOT the dress we received! The vet big "free returns for 14 days" also had very small print that basically said it was only free if it was damaged. Lesson learned! Won't be back!
I placed an order for a dress for my bachelorette party on July 25th, I paid extra to have it shipped within a week. As of today, August 5th, I have still not received the dress and my party is this weekend, August 7-8th. My tracking information says it's"expired" and that the destination country is Peru, while I live in the US. When I noticed this issue I submitted a ticket and have gotten prompt responses but all they tell me to do is "don't worry". I'm sorry but "don't worry" does not give me any indication of where my purchase is and when it will arrive, but of course you've already charged my account and gotten your money.
Sorry for you waiting.
You placed this order on 26th. And we shipped it out on 31th. Before shipment, it needs 1-4 working days to process the order. The tracking number is LN112057963CN, the tracking link is http://www.17track.net/en/result/post.shtml?nums
And you choose standard rate shipping, because it used post office, it is slow, please wait 7-15 working days, Thank you so much
I have bought several items from this site and have not had a single issue. You do have to read the measurements as US sizes run different. But everything I have purchased has been quality items. If you select the free shipping it takes longer to get to you but the expedited shipping fees are cheaper than most US sites. I have turned several friends and family members onto this site and all have been very happy with the service and quality of the items they purchased. I will be a customer for years to come. Thank you Rotita, for offering quality items at prices that I can afford!
Beautiful Tank dress, the size is run small, other as described, the quality is great, the fabric is not see-through, and very soft, wear comfortable, colors is the same as picture, Great price for this mini dress!
"I'm so confused to choose, almost all of them was very pretty and beautiful.
Finally I choose one and I can say that I'm completely satisfied with the dress Rotita sell.
Very recommended store for all girl and woman.
"
Your service is great. I purchased a beautiful white top on here, and it arrived as described, in the right size and everything within just a couple of days. The price was very reasonable, and the customer service was great when I contacted them to try and discuss my order. I'd recommend this to anyone who needs some quality clothing, because they're a great site and they know what they're doing! 5 stars!
This onlineshop has a whole a lot of variety. It is a one stop shop for all of your clothing and accessories. The site is easy to go through and they always have awesome sales. I have made several purchases. I have bought dresses, pants, tops. My last order, I purchased two pair of pants, a top. I put the order in and received the items in about 2 weeks. Everything came together neatly packaged. All the items fit well and the material is very comfortable. I loved the scarves. I highly recommend this site.
This blouse is very complimenting. It can be worn with anything. White is essential to a wardrobe. This one is a number 1. The side slits make it perfect to wear tucked in, or wear out. Very versatile.
Quick, fast and reliable service from Rotita, love their products, have shopped with them a few times now and have never been disappointed! Will continue to shop with them as their prices are amazing as is the quality.
An excellent option to buy technology, their offers are incredible as well as their products also have not charged me curiously taxes and that speaks very well in the information entered in the package, fully recommend.
This website is awesome for super cute clothes, accessories, and swimsuits on a budget. Make sure to check the sizing chart, as sizing is different. I will continue ordering from this site.
I just wished the lace come down lower on my shoulders but still I love this shirt! I love your products and price is right. I received many compliments when I wear it. It came fast in just 5 days of ordering it. The short is exactly what is shown on the pictures. Great buy.
This yellow dress is so light and beautiful. It is 100% the same as the picture, I have wear it now for my first day of my job, so confident, because I have received so many comments for other workers. Thanks for your site.
This is my favorite shopping experience on the site. All items I received are correct and complete. And during the transit, i can track the status of my order; I will come back soon and purchase more on rotita.com.
I ordered bathing suits for an upcoming vacation two weeks. When I order estimated shipping was 6 days, I have yet to be able to track my items and I leave in 3 days. I am extremely upset because I simply don't have time to order from another website, nor should I have to. I will never order anything else from this website again.
We are sorry for you waiting.
We tracked for you, please see below
2015-07-27 18:31
Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.
Don’t worry. Once the parcel arrives your destination, the information will be updated. Also, I urged the shipping company to update.
Because you choose the flat rate shipping, it is slow. Please wait patiently
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
Loading...


Dear customer
We are sorry for what happened.
Can you attach the pictures about the items, we will check carefully.
And you can also sumit the ticket, we will give you the returning address.
http://www.rotita.com/support.php