Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Rotita

Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
grey stargrey stargrey stargrey stargrey star

Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Koh M.
Unfollow Koh M.
Share Review
Report Review

Awesome value
August 6, 2015

Love this dress. Excellent quality! The fabric has a wonderful drape to it. It fit me perfectly and I must say, it is very flattering. I'm very happy with the dress. It's super comfortable. I love the style and the shipping speed was great! A comfortable summer dress that can be casual or dressy depending on your needs and accessories. Lightweight and very feminine feeling. Fully recommend.

Date of experience: August 6, 2015
Washington
1 review
2 helpful votes
Follow Yvonne B.
Unfollow Yvonne B.
Share Review
Report Review

Attractive and comfortable.
August 6, 2015

I never take the time to review the items I purchase but I felt that I needed to this time. I bought and wore this dress to a wedding. I had complete strangers coming up to me complimenting me on this dress and how flattering it was! The dress is made well and is very comfortable. I love a dress that is easy to wear and wash. I will most likely buy Website products again, and highly recommend them。

Date of experience: August 6, 2015
Sweden
1 review
0 helpful votes
Follow Guardia W.
Unfollow Guardia W.
Share Review
Report Review

I love this dress. The material is enough while still very breathable。 Very comfortable and easy to wear. The dress was nice and cool in the heat, and the material was soft. I really like wearing this one. - it's perfect to dress it up or dress it down and the price is great considering how versatile it is! I'm really happy with my purchase!

Date of experience: August 6, 2015
Washington
1 review
0 helpful votes
Follow Shae B.
Unfollow Shae B.
Share Review
Report Review

I bought the red polka dot, halter style. It is a lovely dress and fits perfectly. Ordered a size larger than what I normally wear to make sure my "girls" would fit nicely (bra 36DD)- the dress is well made and has quite a bit of room in the skirt so one can wear with a crinoline if desired. Very happy.

Date of experience: August 6, 2015
Washington
1 review
0 helpful votes
Follow Lisa Y.
Unfollow Lisa Y.
Share Review
Report Review

Good buy.
August 6, 2015

I ordered the extra large dress. I was very excited when my order arrived! I am a size 14 dress so I ordered the XL (Asian sizing) and it fits perfectly! The material is thin but not sheer, making it nice a breathable. I decided to add a belt at the waistline because of personal preferences and it is perfect.

Date of experience: August 6, 2015
Kansas
1 review
3 helpful votes
Follow Courtney C.
Unfollow Courtney C.
Share Review
Report Review

Scam
August 6, 2015

Dress in picture was definitely NOT the dress we received! The vet big "free returns for 14 days" also had very small print that basically said it was only free if it was damaged. Lesson learned! Won't be back!

Date of experience: August 5, 2015
Rotita R. Rotita Rep
over a year old

Dear customer
We are sorry for what happened.
Can you attach the pictures about the items, we will check carefully.
And you can also sumit the ticket, we will give you the returning address.
http://www.rotita.com/support.php

Kentucky
1 review
3 helpful votes
Follow Amber E.
Unfollow Amber E.
Share Review
Report Review

Still waiting...
August 5, 2015

I placed an order for a dress for my bachelorette party on July 25th, I paid extra to have it shipped within a week. As of today, August 5th, I have still not received the dress and my party is this weekend, August 7-8th. My tracking information says it's"expired" and that the destination country is Peru, while I live in the US. When I noticed this issue I submitted a ticket and have gotten prompt responses but all they tell me to do is "don't worry". I'm sorry but "don't worry" does not give me any indication of where my purchase is and when it will arrive, but of course you've already charged my account and gotten your money.

Date of experience: August 5, 2015
Rotita R. Rotita Rep
over a year old

Sorry for you waiting.
You placed this order on 26th. And we shipped it out on 31th. Before shipment, it needs 1-4 working days to process the order. The tracking number is LN112057963CN, the tracking link is http://www.17track.net/en/result/post.shtml?nums
And you choose standard rate shipping, because it used post office, it is slow, please wait 7-15 working days, Thank you so much

Canada
1 review
0 helpful votes
Follow Joda J.
Unfollow Joda J.
Share Review
Report Review

I love this site!
August 6, 2015

I have bought several items from this site and have not had a single issue. You do have to read the measurements as US sizes run different. But everything I have purchased has been quality items. If you select the free shipping it takes longer to get to you but the expedited shipping fees are cheaper than most US sites. I have turned several friends and family members onto this site and all have been very happy with the service and quality of the items they purchased. I will be a customer for years to come. Thank you Rotita, for offering quality items at prices that I can afford!

Date of experience: August 5, 2015
Canada
1 review
1 helpful vote
Follow Jamerria C.
Unfollow Jamerria C.
Share Review
Report Review

Beautiful Dress
August 6, 2015

Beautiful Tank dress, the size is run small, other as described, the quality is great, the fabric is not see-through, and very soft, wear comfortable, colors is the same as picture, Great price for this mini dress!

Date of experience: August 4, 2015
Washington
1 review
0 helpful votes
Follow Kyndal T.
Unfollow Kyndal T.
Share Review
Report Review

Lot of high-quality dress here
August 5, 2015

"I'm so confused to choose, almost all of them was very pretty and beautiful.
Finally I choose one and I can say that I'm completely satisfied with the dress Rotita sell.

Very recommended store for all girl and woman.
"

Date of experience: August 4, 2015
Washington
1 review
1 helpful vote
Follow Lekeisha H.
Unfollow Lekeisha H.
Share Review
Report Review

Fantastic service
August 5, 2015

Your service is great. I purchased a beautiful white top on here, and it arrived as described, in the right size and everything within just a couple of days. The price was very reasonable, and the customer service was great when I contacted them to try and discuss my order. I'd recommend this to anyone who needs some quality clothing, because they're a great site and they know what they're doing! 5 stars!

Date of experience: August 4, 2015
Washington
1 review
0 helpful votes
Follow Morgan W.
Unfollow Morgan W.
Share Review
Report Review

Rotita is an awesome onlineshop
August 5, 2015

This onlineshop has a whole a lot of variety. It is a one stop shop for all of your clothing and accessories. The site is easy to go through and they always have awesome sales. I have made several purchases. I have bought dresses, pants, tops. My last order, I purchased two pair of pants, a top. I put the order in and received the items in about 2 weeks. Everything came together neatly packaged. All the items fit well and the material is very comfortable. I loved the scarves. I highly recommend this site.

Date of experience: August 4, 2015
Texas
1 review
0 helpful votes
Follow Mamakor S.
Unfollow Mamakor S.
Share Review
Report Review

Very versatile.
August 5, 2015

This blouse is very complimenting. It can be worn with anything. White is essential to a wardrobe. This one is a number 1. The side slits make it perfect to wear tucked in, or wear out. Very versatile.

Date of experience: August 4, 2015
Washington
1 review
0 helpful votes
Follow Natale B.
Unfollow Natale B.
Share Review
Report Review

Quick, fast and reliable service
August 5, 2015

Quick, fast and reliable service from Rotita, love their products, have shopped with them a few times now and have never been disappointed! Will continue to shop with them as their prices are amazing as is the quality.

Date of experience: August 4, 2015
California
1 review
0 helpful votes
Follow Sharkila A.
Unfollow Sharkila A.
Share Review
Report Review

Fully recommend
August 5, 2015

An excellent option to buy technology, their offers are incredible as well as their products also have not charged me curiously taxes and that speaks very well in the information entered in the package, fully recommend.

Date of experience: August 4, 2015
District of Columbia
1 review
0 helpful votes
Follow Deenen P.
Unfollow Deenen P.
Share Review
Report Review

Amazing vintage styles for CHEAP!
August 5, 2015

This website is awesome for super cute clothes, accessories, and swimsuits on a budget. Make sure to check the sizing chart, as sizing is different. I will continue ordering from this site.

Date of experience: August 4, 2015
Washington
1 review
0 helpful votes
Follow Audrey H.
Unfollow Audrey H.
Share Review
Report Review

Amazing shirt
August 5, 2015

I just wished the lace come down lower on my shoulders but still I love this shirt! I love your products and price is right. I received many compliments when I wear it. It came fast in just 5 days of ordering it. The short is exactly what is shown on the pictures. Great buy.

Date of experience: August 4, 2015
California
1 review
0 helpful votes
Follow Aquarius H.
Unfollow Aquarius H.
Share Review
Report Review

Light Color
August 5, 2015

This yellow dress is so light and beautiful. It is 100% the same as the picture, I have wear it now for my first day of my job, so confident, because I have received so many comments for other workers. Thanks for your site.

Date of experience: August 4, 2015
California
1 review
0 helpful votes
Follow Yerlika M.
Unfollow Yerlika M.
Share Review
Report Review

I Like It
August 5, 2015

This is my favorite shopping experience on the site. All items I received are correct and complete. And during the transit, i can track the status of my order; I will come back soon and purchase more on rotita.com.

Date of experience: August 4, 2015
New York
1 review
3 helpful votes
Follow Markeia R.
Unfollow Markeia R.
Share Review
Report Review

Where are my goods
August 4, 2015

I ordered bathing suits for an upcoming vacation two weeks. When I order estimated shipping was 6 days, I have yet to be able to track my items and I leave in 3 days. I am extremely upset because I simply don't have time to order from another website, nor should I have to. I will never order anything else from this website again.

Date of experience: August 4, 2015
Rotita R. Rotita Rep
over a year old

We are sorry for you waiting.
We tracked for you, please see below
2015-07-27 18:31
Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.
Don’t worry. Once the parcel arrives your destination, the information will be updated. Also, I urged the shipping company to update.
Because you choose the flat rate shipping, it is slow. Please wait patiently