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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Florida
2 reviews
0 helpful votes
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Quality swimsuits
April 24, 2023

I have always ordered from Rotita because of the quality and consistency of your products

Date of experience: April 24, 2023
Italy
1 review
0 helpful votes
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Very amazing dressess
April 24, 2023

They was very beautiful and good material. Im so happy for the collaboration with you.

Date of experience: April 24, 2023
Texas
2 reviews
0 helpful votes
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Pretty tops
April 24, 2023

The clothes in this order (10 tops) were nice looking. One of the 10 was a bit snug, but I think I can still wear it--watch for the shape of the bottom of the tops to see if they flare out a bit if you are no longer ideal body weight. Also check the fabric type--several I thought were dressy polyester and they ended up being jersey cotton--VERY comfortable, but not quite as dressy. Overall very satisfied and would buy from Rotita again.

Date of experience: April 24, 2023
Virginia
1 review
0 helpful votes
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Bathing suit
April 24, 2023

I am going on a cruise in June so I bought a bathing suit from Rotita. Great price, fit was exactly right according to chart. I haven't used it yet but it seems to be of good quality. No loose threads, etc... It arrived in a reasonable amount of time but communication on tracking had me worried for a couple of weeks. It looked like it was in one shipment facility for a while but then was delivered out of the blue. I would order another bathing suit but I worry I wouldn't receive it in time. Overall happy and I will be using them again.

Date of experience: April 24, 2023
Texas
2 reviews
0 helpful votes
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It seems that I ordered some tops and I payed for them originally and never got them. They were cancelled without a refund of my money or without my knowledge. Some of my orders take forever and others come in a reasonable amount of time. I like most of my blouses and the way they fit.

Date of experience: April 24, 2023
Virginia
1 review
0 helpful votes
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Swimweat
April 24, 2023

My delivery was great and in a timely manner, however, I need to return the black bottom. They are too small. Please advise. Thanks

Date of experience: April 24, 2023
California
2 reviews
0 helpful votes
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No exchange Luke I specified on website. I did not get different size just refunded. Couldn't get a hold of customer service. Very frustrating so will not order again.

Date of experience: April 24, 2023
Wyoming
1 review
0 helpful votes
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Too long for delivery
May 24, 2023

It took 2+ weeks for me to get my order. I do appreciate how fast they shipped after the order was placed, but it took way too long for me to actually receive it.

Date of experience: April 24, 2023
Canada
1 review
0 helpful votes
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Love the swim suit
April 24, 2023

They were quick to respond to my questions, will order from them again

Date of experience: April 24, 2023
Texas
1 review
0 helpful votes
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Tankini
April 24, 2023

Love the fit of the two tankinis purchased. Will continue to buy from this company.

Date of experience: April 24, 2023
New Jersey
1 review
0 helpful votes
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Good
April 24, 2023

I lover the stuff I ordered. Size was too small and was easy to return for correct size.

Date of experience: April 24, 2023
GB
1 review
0 helpful votes
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Disappointing
May 24, 2023

The top I ordered was poor quality, see through and not like the photo.

Date of experience: April 23, 2023
Canada
1 review
0 helpful votes
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Contente
April 24, 2023

Commandes bien reçues dans un délai raisonnable. Qualité de la marchandise OK pour le prix.

Date of experience: April 23, 2023
Florida
1 review
0 helpful votes
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Summer clothes & bathing suit
April 23, 2023

I received my package earlier than expected witch made me happy.
Everything fits perfectly
I would buy from Rotita again.

Date of experience: April 23, 2023
New York
1 review
0 helpful votes
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The top I ordered in medium
May 23, 2023

The top is like XXXLARGE I ordered medium as that is what I wear, it's huge on me. Also a bathing suit I ordered in Medium fits like a small.
How can items be sent back, please send me the info.

Date of experience: April 23, 2023
North Carolina
1 review
0 helpful votes
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Swimsuit
April 23, 2023

Very pleased with swimsuit, nice fit, nice quality, ordered second one..

Date of experience: April 23, 2023
Australia
2 reviews
0 helpful votes
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Swimwear
April 23, 2023

Excellent. Goods arrived on time, happy with the colour, size and quality.

Date of experience: April 22, 2023
Texas
1 review
0 helpful votes
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Satisfied
April 23, 2023

Very satisfied with my purchase, will use them again.

Date of experience: April 22, 2023
Indiana
2 reviews
0 helpful votes
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Excellent
April 22, 2023

Great quality and great fit and reasonable price. I am always happy with my purchases from Rotita. I love the tops, bathing suits and dress. All the items are true to size

Date of experience: April 22, 2023
New Jersey
1 review
0 helpful votes
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Swimsuit
April 22, 2023

Love all the swimsuits that I received from Rotita fit very nice and look great on with my tan.

Date of experience: April 22, 2023