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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Disappointed in communication
May 22, 2023

I received the suits and they are too big. I sent a message asking to exchange for a smaller size. It has been a week and no response. I only have 30 days to exchange or return. Please reply!

Date of experience: April 22, 2023
Illinois
1 review
0 helpful votes
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Very impressed
April 22, 2023

I'm very satisfied and impressed with my two swimsuits. They fit very well, true to size and quality seems nice. I have not been in water yet, but so far very impressed.

Date of experience: April 22, 2023
Israel
1 review
0 helpful votes
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Купальник с юбкой
April 22, 2023

Я уже несколько раз заказывала купальники с этой фирмы. Всегда прекрасное качество, отличная приятная ткань, хорошо сидит!

Date of experience: April 22, 2023
Ohio
1 review
0 helpful votes
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Order Results
April 22, 2023

Everything was great. No problems at all. My purchases fit great and were very reasonably priced.

Date of experience: April 21, 2023
Canada
1 review
0 helpful votes
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Great
April 21, 2023

Very fast service
Good quality product
Ordered another one

Date of experience: April 21, 2023
GB
1 review
0 helpful votes
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Not good
May 21, 2023

Very disappointed! Looked great in picture - nothing like! Looks cheap & see though! I am size 20,20/22 comes up small!

Date of experience: April 21, 2023
Minnesota
1 review
0 helpful votes
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Worth the money
April 21, 2023

Both out fits true to size and material is stretchy and comfy!

Date of experience: April 21, 2023
Florida
1 review
0 helpful votes
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Good quality
April 21, 2023

Good quality, should have sized down on a couple but overall great

Date of experience: April 21, 2023
Utah
2 reviews
0 helpful votes
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Exactly what I expected
April 21, 2023

I really like Rotita's business. They are up front with sizing and item. All of the process was a great experience.

Date of experience: April 21, 2023
Tennessee
1 review
0 helpful votes
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Very Pleased
April 21, 2023

Prompt service, products were exactly as advertised, colors are brilliant and the fit is exact. Need a new swim suit? Then I highly recommend Rotita!

Date of experience: April 21, 2023
GB
1 review
0 helpful votes
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Lovely different items
April 21, 2023

Easy to order. Arrived on time. Communication very good

Date of experience: April 21, 2023
Pennsylvania
1 review
0 helpful votes
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Happy Shopping
April 21, 2023

I found new and different tops that I haven't seen in local stores. Easy check out. Arrived sooner than I expected!

Date of experience: April 21, 2023
California
1 review
0 helpful votes
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I spoke with Brinda regarding the return of 2 swim suit tops as I had duplicated my order. She was wonderful to work with but I still have not yet received a return number.

Date of experience: April 21, 2023
Oklahoma
1 review
0 helpful votes
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Swimsuit
April 21, 2023

I was pleasantly surprised by the speed of delivery and the quality of the merchandise.

Date of experience: April 21, 2023
South Carolina
2 reviews
0 helpful votes
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Bathing suit purchase
April 21, 2023

Both suits that were ordered fit perfectly and the quality was better than expected

Date of experience: April 21, 2023
Illinois
2 reviews
0 helpful votes
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Swimsuits
May 21, 2023

I need to return 2 of the 3 swimsuits I purchased.

Date of experience: April 21, 2023
GB
1 review
0 helpful votes
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Tunic/blouse
April 21, 2023

Ordered online….my experience was great…so easy to order….clothes are well sized and beautiful colours

Date of experience: April 21, 2023
Maryland
1 review
0 helpful votes
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I ordered it for my spring vacation. It took so long to arrive that I had to go with out it. I'm not sure how long exactly but it seemed like over a month.

Date of experience: April 21, 2023
Canada
1 review
0 helpful votes
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Not good quality
May 21, 2023

Ordering and delivery went well. Actual item looked shabby as edge was unfinished which really made it look cheap.

Date of experience: April 21, 2023
GB
1 review
0 helpful votes
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5Stars
April 21, 2023

Arrived when then said excellent service. Prices very good.

Date of experience: April 21, 2023