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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

KR
1 review
1 helpful vote
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Try more
November 21, 2015

Love this dress. Comfy and good quality. I was skeptical about this dress at first because I rarely order clothes online but I'm so glad I did! It is perfect! I am 5'9 and 140pds. I ordered a size small. It is still plenty stretchy and roomy on me so I wouldn't recommend getting a medium if you are around the same size. I absolutely love it and will be ordering more colors soon!

Date of experience: November 20, 2015
KR
1 review
2 helpful votes
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Nice
November 21, 2015

I have to say I love this dress.The material is a little thick, and I feel like it's just very flattering, also if you have a bit of a stomach its covered quite well Bc of the wrap and it won't show all of your bumps on your bum;-) I really wish they had it in more colors and for the price you just can't beat it. I feel like I could dress it up or down!

Date of experience: November 20, 2015
KR
1 review
4 helpful votes
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Flattering fit
November 21, 2015

It is exactly as I expected. It does show all undergarment lines so requires the perfect slip underneath. Just wore this dress to work with leggings and feel very comfortable in it. It is a little short, but not wildly inappropriate or anything. The fabric is soft and stretchy with a flattering fit.

Date of experience: November 20, 2015
KR
1 review
5 helpful votes
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Beautiful dress!
November 21, 2015

The dress is adorable. I was very inspired to pick it up. I ordered a large though I usually wear a medium. I am 5'3" but it isn't too short or too figure hugging, just flattering. I love it. Will have to dress it up a bit.

Date of experience: November 20, 2015
KR
1 review
6 helpful votes
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Excellent dress for the price!
November 21, 2015

The dress fits as I expected. I ordered a size Large because of my chest size. I'd recommend ordering this dress one or two sizes up from what you normally wear. It's made out of a comfortable and soft material that isn't see through at all. The skirt is also very flowy. Since I ordered a large size, the dress fits loosely in all the right places but still fits well. I definitely suggest this item.

Date of experience: November 20, 2015
GB
1 review
0 helpful votes
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Absolutely Aweful
November 20, 2015

The size guide is complete rubbish and all of the things I ordered that arrived were far to big and bore no relation to the size that was advertised. Having said that at least those items did arrive two of the items didn't arrive and all I was offered as compensation was $4.5! For over £40 worth of clothes I had purchased from them that never materialised. Don't even think about using this site!

Date of experience: November 20, 2015
Rotita R. Rotita Rep
over a year old

Hi Amy,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
There is one item out of stock, so we have sent a store account, and if you don’t want it, we will refund immediately.
The size of this item is based on Asian size and generally it runs small. And we suggest a size up, which you may ignore in the website. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition that it's in original package.

Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.

Best Regards,
Rotita Customer Service

Texas
1 review
0 helpful votes
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Looks fantastic!
November 20, 2015

I received this dress just in time for a affair I was attending, it fit perfectly, the length was great. Lovely material, but fits perfect. I received some many compliments, you think I was wearing a hundred dollar dress. I will be ordering other colors.

Date of experience: November 19, 2015
Washington
1 review
0 helpful votes
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Great buy!
November 20, 2015

I am 5ft and 127 lbs and the size medium fits perfect. The dress is definitely fitted and is what I was looking for, The material is more dense than I was expecting and seems that it will be warm for winter. I love these dresses. These feel very soft and look great on! They do hug your body but that's what I like about them. The length is perfect... I'm ordering more colors!

Date of experience: November 19, 2015
Texas
1 review
0 helpful votes
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Fits perfect
November 20, 2015

The product arrived sooner than I expected. I thought it was going to be thicker but despite this I like it because it fits perfect for me. The color is as shown. I want to buy another. Good product! Super stretchy, durable fabric. Delivery was quick and I'm so ready to order another this week. I love it!

Date of experience: November 19, 2015
Bulgaria
1 review
0 helpful votes
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Very Good Product
November 20, 2015

This is a wonderful product, soft elastic fabric, with exact amount of density for tunic-shirt with long sleeves. It's true to size and actually so flexible so no need to worry on that matter. The picture is very good and the price is great. The weight of the material is perfect for any season and the colors are very close to the pictures. Which looks great!

Date of experience: November 19, 2015
California
1 review
0 helpful votes
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Shows All Your Curves
November 20, 2015

I read all of the reviews beforehand so decided to order a size up, I was a little apprehensive about buying but I'm glad I did. I ordered a Large and it fits perfect. Snug but not skin tight. Looks great. The material of the dress is great quality and I will be getting more colors.

Date of experience: November 19, 2015
California
1 review
0 helpful votes
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Fits perfectly
November 20, 2015

This dress is great! It's very comfortable and flattering. It also arrived early than expected. I love this dress. For me. Very nice material, nicely cut. As seen in the picture. It was just the right length and the fabric was nice too. Looks amazing and perfect quality better than I expected. I'm very satisfied!

Date of experience: November 19, 2015
California
1 review
0 helpful votes
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Happy customer
November 20, 2015

This was dress was BEAUTIFUL! The material looks to be of good quality and the item was shipped quickly, and arrived on time. I am 115 lbs, 5 feet 4 inches tall and size small fit perfectly. The quality and fabric is amazing. Love it. I will buy from this seller again.

Date of experience: November 19, 2015
California
1 review
0 helpful votes
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I love this~!
November 20, 2015

This dress is amazing! It looks exactly like the picture, nice material with a little stretch. Very classy, The quality of this dress is awesome. They are great for the price, and whenever I wear this I get tonnes of compliments. You not regret this purchase. All in all, great buy!

Date of experience: November 19, 2015
California
1 review
0 helpful votes
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Very nice dress... looks well tailored!
November 20, 2015

Simple yet elegant dress. Very flattering to your figure. This is a great dress, looks like a well tailored piece of cloth. As suggested by other buyers I bought one size bigger than my usual (I am normally 12 and I got 14). It fit beautifully, I am very glad that I got it.

Date of experience: November 19, 2015
Maryland
1 review
4 helpful votes
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If you need you items by a certain date do NOT bother shopping with this company. I placed an order on Wednesday, November 11 and paid for express shipping. Not only has the time frame passed for the shipping I paid for but also I am going to miss the event I made the purchase for and the package still won't arrive for another 5 days. And the tracking system they provide is not up to date. My order is currently listed as still in Shanghai but after much detective work, I have tracked my package to a sorting facility in NY.

This company also has poor customer service. They are easily reached before you spend your money. But once you make your purchase there isn't anyone to talk to. You are told to submit a ticket. I attempted to submit a ticket 3 times all of which conveniently resulted in an error message. And the phone number provided is only for speakers of the Chinese Mandarin language.

Date of experience: November 19, 2015
Rotita R. Rotita Rep
over a year old

Hi Stefanie,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Your order was sent out late, so we would like to send a big bonus to save your loss. We sent by USPS, which will deliver in 3-5 days later, you are free to track online and expect it soon.

Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.

Best Regards,
Rotita Customer Service

Florida
1 review
6 helpful votes
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COMPLETE SCAM
November 19, 2015

I ordered a dress on November 1st and still haven't received it or an update... even after requesting one! The item was supposed to ship in 1-4 business days... it is 19 days later, and NOTHING! They happily took my money right away though! DO NOT ORDER FROM THIS COMPANY!

Date of experience: November 19, 2015
Rotita R. Rotita Rep
over a year old

Hi K M.
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Your order was sent out late due to the item restocking, so we would like to send a big bonus to save your loss. We sent by USPS, which will deliver in 3-5 days later, you are free to track online and expect it soon.

Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.

Best Regards,
Rotita Customer Service

Arizona
1 review
0 helpful votes
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Perfect dress..
November 20, 2015

I never write reviews. But this dress... wow. I am typically wear a size 2 or 4 in dresses, and this fit PERFECT. So happy if they had more in other colors I'd buy them ALL. Shipping was very fast I am very pleased with this purchase. I am so impressed with this dress and I received it sooner than expected (less than a week from ordering it!). All in all, for this price it's a great buy!

Date of experience: November 18, 2015
California
1 review
0 helpful votes
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Gorgeous Dress!
November 20, 2015

I wore this dress at a wedding and felt absolutely beautiful in it! It's soft and comfortable and does not wrinkle. I am 5'2" and ordered a small. You will not be disappointed with this dress, and the price is just as amazing! This dress will make you feel elegant, classy and sophisticated. Everyone said I looked stunning in my dress... I felt absolutely gorgeous! Can't wait til I can wear it again..

Date of experience: November 18, 2015
California
1 review
0 helpful votes
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I just need to lose weight
November 20, 2015

Somewhat tight but everything I get from this website seems small, so maybe I just need to lose weight.

Date of experience: November 18, 2015