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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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This body con dress is great! It is flattering and form fitting while being modest enough to wear to work. I added a black cardigan and belt for a great daytime office look
This dress is beautiful! Very flattering fit and great quality. I was very happy with this dress. I've dressed it up with heels or down with booties. I also wore it with a blazer to work. Very versatile. In love!
The dress I ordered was a bright red, off the shoulder formfitting dress. What I received was a bright orange rusty looking baggy dress's that was shaped like a potato sack... Not okay
What a best experience for me. I ordered a dress last week from Rotita but i wondered with their quick response and fast delivery. I really impressed with their customer support. Thanks Rotita for your great service.
I took a chance and ordered quite a few items from Rotita.com, I was worried that due to the very cheap prices of the clothes, I would receive some very cheaply made items. However I was proven wrong! The clothes all came at once, and arrived within 2 weeks from ordering (to Canada). The clothes are all true to size and made with very comfortable fabrics. The blouse I ordered came in a typical linen fabric, etc. The clothes that I ordered with prints on them came with clean accurate and well throughtout prints. Overall I am very pleased with my experience. The only thing I didn't like was the buttons on one of the 3 dresses I ordered were slightly misaligned, this was the only blemish in any of the clothes I ordered. I will definitely be shopping here again!
The ordering process was simple and hassle free and the shipping was quick... a lot quicker than I thought it would be actually. Overall a pleasant shopping experience! I'll definitely buy again!
I ordered a black dress, and it arrived even faster than expected. It was easy to place an order and the dress was exactly what the pictures looked like. The product packaging was nicely done. Thanks lot Rotita for giving me great service.
I was very impressed with the selection at Rotita, especially all the stylish dresses., which were a great deal at less than $30. The ordering was easy, shipping was fast, and the item arrived neatly packaged. I'm very happy with my new dresses and the overall experience was perfect.
I've been a Rotita customer since 2014 and I have never been disappointed with any of their business practices. I am more impressed with their awesome customer service. They have replaced stolen or missing items without question and I usually receive my items that very week, if not the next day.
I have just experienced the worst buy online. Their website shows amazing photos of products and very cheap! Oh my goodness, what a delivery of rubbish I have received. Nothing to the description, or what photos show. Obviously they have someone sitting there and quickly sewing things together that hems are just over locked, material is so thin that you can see everything from under. Long maxi dresses come in 2 pieces and 3/4. Holes in garments. Requested a refund but they won't do so. Tney are asking me to return them registered post with a tracking number and than they will refund me. So therefore I have to pay $50 for postage from Australia to wherever they are. They have sent me an address in China. I keep getting different offers. First it was $35 refund, than $40, than $55 and now it's back to $40 for a payment of $119 I have paid.
Basically what you see is NOTHING to what you receive and you have no chance of getting your money back for things that are actually rubbish as they will are obviously not acknowledging what they are doing. I have never experienced business dealings as such before.
It's amazing they are still allowed to operate this business when they are sending things to people that cannot be worn.
PayPal is who I am communicating with now and as I am registered for return postage for dealings that you're not happy with, hopefully they can assist me.
Hi Helen,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
Nothing on this is site is good quality, or comes as pictured! They use polyester or spandex material on just about everything except their jewelry, which they use plastic for that! Shipping takes forever to reach its destination. And when you complain about an order you received, their customer service does nothing to try and resolve a problem. STAY AWAY FROM THIS SITE!
Hi Danielle,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
May I know have you ever purchased on Rotita? I can’t find any order with your e-mail. Would you please help me and tell me the order number?
There are different materials for different items. You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
Rotita began the entire online shopping and shipping experience; I use them over and over for everything from vitamins to clothing and electronics. It's a metalevel umbrella for pretty much anything I could wish for. The capitalist materialist in me is beckoned by it.
She loves it! It fits her perfectly and she likes how she can wear it with leggings because it is a longer sweater! Not to mention the material is very soft and good quality! Great purchase
But it is a little tighter at the bottom than I expected. I ordered a large expecting it to be a tad bigger, but I feel like I should have went up two sizes instead.
The jackets run very small. The shipping took almost three weeks when i paid for 3 to 5 day that was the first order and the second order never came and i paid 3 to 5 days. I had to call my bank to get my money back and could not contact anyone on the site so be careful.
Hi Michelle,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
May I know have you ever purchased on Rotita? Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out. The order number you mentioned is not correct.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
I received dress after about 2 weeks of placing order and it was nothing like the picture it was home made like a freshman in fashion school did not fit to size and it was very cheap material like a pillow case SO HORRIBLE BUYERS BEWARE!
Hi Megan,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
May I know have you ever purchased on Rotita? Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out. The order number you mentioned is not correct.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition that it's in original package. We will refund 100% when we get the order.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
I couldn't fully update my 'PREVIOUS" review due to space limitations. But I wanted to tell customers that Rotita's Customer Service is TOTALLY HORRIFIC! YOU CANNOT REACH THEM BY PHONE OR LIVE CHAT! THEY ONLY RESPOND IN WRITING WITH THE SAME RESPONSE to EVERY CUSTOMER... ABOUT THE EXPECTATION AND SIZE... REALLY?!? I BELIEVE EVERYONE "EXPECTS" TO RECEIVE THE CLOTHING THAT THEY ORDERED PERIOD! AND THEN YOU CAN'T EVEN "UPLOAD" A PICTURE (WHICH YOU SHOULDN'T HAVE TO IF THEY KNOW IT'S NOT THE SAME PRODUCT THAT YOU EXPECT) IN ORDER TO RECEIVE A REFUND!?!? AND THEN, YOU CAN'T REACH THEM TO GET THE "SO-CALLED" AUTHORIZATION AND CORRECT ADDRESS IN ORDER TO RETURN THE ITEM(S). THEY DO THIS ON PURPOSE SO YOU CAN'T GET YOUR MONEY BACK, BECAUSE MY 30 DAYS IS ALMOST UP NOW... AND I HAVE BEEN DEALING WITH THIS FOR OVER A WEEK AT THIS TIME!?!?!?!?!? AT THIS POINT, I'M SO GLAD THAT I ONLY ORDERED ONE DRESS FROM THEM... BECAUSE IF THEY ARE SO DESPERATE FOR MONEY THAT THEY WON'T REFUND AN ITEM THAT COSTS UNDER $30.00... I WOULD HATE TO HAVE ORDERED SEVERAL DRESSES LIKE I STARTED TO IN THE BEGINNING! I JUST WISHED THAT I HAD SAW THIS SITE BEFORE I PLACED AN ORDER... SO I WOULDN'T BE STUCK WITH HAVING TO KEEP A POOR QUALITY DRESS THAT DOESN'T EVEN FIT PROPERLY BECAUSE THEY WON'T GIVE ME THEIR RETURN ADDRESS!
Hi Deidre,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
The size of this item is based on Asian size and generally it runs small. And we suggest a size up, which you may ignore in the website. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition that it's in original package. We will refund 100% when we get the order.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
I absolutely love this dress. I got so many compliments on it. Take the time to read the Comments to be sure you order the correct size. The dress definitely has some stretch to it. Of course it was wrinkled when it arrived, but the fabric irons up beautifully. The dress is great by itself, but it is spectacular with the petticoat. This is an excellent buy for an absolutely marvelous dress!
Beautiful vintage inspired dress, flattering on triangle and pear shaped figures and I love how stretchy it is.The dress fits great and I think the quality is pretty good. Will buy from this seller again!
Super cute dress especially for the price. Also I love the material. It's very thick with some stretch which is flattering. Very comfortable!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Shannon,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
We have been devoting to offer good products with low price, but it maybe up to your expectation. You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service