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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

California
1 review
1 helpful vote
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Great dress for the price
December 16, 2015

I bought this dress for my daughter who is 5'10 and curvy. She usually wears a large in a dress but I ordered xlarge because the other reviews said the dress runs small. Not true, it runs true to size. Will not return because it will be easy to alter, the material is sturdy and I figured if I lost a few pounds, I could wear it too! Its a sexy dress but tasteful and thats hard to find these days for that price!

Date of experience: December 16, 2015
California
1 review
0 helpful votes
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Everybody love me in this dress
December 16, 2015

This dress had me looking so sexy... everybody love me in this dress. It was great for the club. It was chilly outside so the long sleeves helped.

Date of experience: December 16, 2015
China
1 review
1 helpful vote
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Nice looking dress
December 16, 2015

I am 5'2,112 lbs. I typically wear a 2 in dresses. I ordered the X-small and it fit perfectly. Previous reviewers were right in that the arms are very tight and the neckline is strange but it only feels off to the wearer. Nobody else will notice. Also, the material was thicker than I was expecting. It's not the best quality in the world but it's great for a night out. I got many compliments!

Date of experience: December 16, 2015
China
1 review
2 helpful votes
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Good material and style
December 16, 2015

Very pretty dress and it came way earlier than expected, the material is great and i will definitely buy from this company again

Date of experience: December 16, 2015
China
1 review
2 helpful votes
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Classy not trashy
December 16, 2015

Love this dress! Got a bigger size for a "breathable" fit. The picture was exactly how it looked. I will definitely be checking out this clothing to see what other styles I can buy.

Date of experience: December 16, 2015
California
1 review
2 helpful votes
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Buy this dress!
December 16, 2015

I love the pattern of this dress. I ordered it and tried it on once it came in (didn't expect the super quick delivery), I really like the way it fit. I was afraid it wouldn't fit properly as in too tight, but i loved the way it looked on me. Totally recommend this dress.

Date of experience: December 16, 2015
China
1 review
0 helpful votes
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PERFECT
December 16, 2015

The fabric is a nice, soft, stretchy, knit-type material. It can be slightly see-through in some areas depending on how much it has to stretch to fit. The slit in the back can go a little high, so definitely wear an almost knee-length slip for modesty. I paired this dress with black tights and black and grey wingtip high heels and it was so cute!

Date of experience: December 15, 2015
Missouri
1 review
0 helpful votes
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Horrible!
December 16, 2015

I ordered two dresses November 20th my bday DEC 16th and I haven't received my items smh I paid for shipping 5-7 business days my dresses still aren't here! Don't waste ur money.

Date of experience: December 15, 2015
Rotita R. Rotita Rep
over a year old

Hi Dominique,
First of all, sorry for any inconvenience that it may bring.

I tracked your order and found it's arrived in,
2015-12-15 12:50 ISC CHICAGO IL (USPS), Processed Through Sort Facility, Your item has been processed through our sort facility in ISC CHICAGO IL (USPS) at 12:50 pm on December 15,2015.
So I am pretty sure you will get it in few days. http://new.17track.net/en/track?nums=LS276848534CN

Best Regards,
Rotita Customer Service

Utah
1 review
1 helpful vote
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Super cute dress!
December 16, 2015

The dress fits me very well. I was worried that it wouldn't fit me right but it did. I'm 5'8 1/2 and weigh 180 lbs.so I got a large and it fits great. The material feels great. It's really soft and clings to my figure. It's was so comfortable. I purchased this dress for a wedding and was hesitant to do so online but took the chance and I am SOOOOO glad I did.

Date of experience: December 15, 2015
Minnesota
1 review
5 helpful votes
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Full of $#*!!
December 15, 2015

This site looks very inviting but don't be fooled. I ordered to sweater dresses from them two weeks ago express and it never came. Then they sent me a email saying it will be shipped and delivered on Monday December 14. Still looking for the for my shipment. I even tried to contact them about it. Ther isn't a number for them only some bull$#*! online chat service that doesn't work can't get any answers from this website hate myself for ordering from them. Now I'm out of $55.00 and no dresses. Also I submitted a so call ticket and still no response. Bull$#*! $#*! website DON'T DO IT!

Date of experience: December 15, 2015
Rotita R. Rotita Rep
over a year old

Hi Shannon,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
May I know have you ever purchased on Rotita? Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out.

Hope for your understanding and best wishes.

Best Regards,
Rotita Customer Service

GB
1 review
2 helpful votes
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I ordered three items and they send just two of them. I wrote couple of emails to them and in respond I get that they can give me 40% back! That's a joke. I paid 100% for a dress and I get nothing. For delivery I was watching more than three weeks and not 3 to 5 that's another thing. And a quality of two blouse is very poor.

Date of experience: December 15, 2015
Rotita R. Rotita Rep
over a year old

Hi anna,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.

We have been devoting to offer good products with low price, but it maybe up to your expectation. You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.

Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.

Best Regards,
Rotita Customer Service

Australia
1 review
1 helpful vote
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Discusting! Rip off!
December 15, 2015

Both dresses I bought looked nothing like the ones in the photos. The material was cheap polyester and so thin that I can not wear them because they are so see through! Do not buy from this site... you will be throwing your money away

Date of experience: December 14, 2015
Rotita R. Rotita Rep
over a year old

Hi Donna,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.

We have been devoting to offer good products with low price, but it maybe up to your expectation. You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.

Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.

Best Regards,
Rotita Customer Service

Japan
1 review
0 helpful votes
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Great quality indeed
December 16, 2015

This was the best quality considering the fact that I had bought it online and for the first time. It came fast. It was fairly cheap. Great fit, lovely material and color made the dress is outstanding.

Date of experience: December 14, 2015
Japan
1 review
2 helpful votes
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The best customer service
December 16, 2015

The reason I consider this the best customer service is because they respond within the shortest time. When I was a bit worried, they would solve my worries with an immediate response. Finally the jackets I had ordered arrived well designed as expected. Thanks Rotita

Date of experience: December 14, 2015
Washington
1 review
2 helpful votes
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Great buy!
December 16, 2015

This has more stretch than I anticipated. I bought this dress to wear to a charity ball, and it's perfect. It hits just past my knees, and looks great. The chest area fit good, had enough stretch to it. I got tons of compliments on this dress! This is a pretty solid dress for a decent price. I will be buying more of these.

Date of experience: December 14, 2015
Washington
1 review
2 helpful votes
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Super Cute and Stretchy …
December 16, 2015

This dress is beautiful! I put it on and instantly felt so elegant and pretty. I adore this dress. It is very cute and very flattering. And I got so many compliments on it. In the dress but the fabric is Thick so you don't have to worry about it being transparent. Lovely colors and true to size.

Date of experience: December 14, 2015
Washington
1 review
3 helpful votes
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Amazing Dress! Perfect fit!
December 16, 2015

This dress is amazing! The dress fit perfectly and are beautiful. I've gotten so many compliments today. Cute dress, great price, quality fabric with stretch! I can feel the elastic (just a personal thing), but it is a cute dress. Beautiful dress, looked exactly like the picture, didn't fit too tight or too loose, would recommend to anybody.

Date of experience: December 14, 2015
Washington
1 review
6 helpful votes
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Love It! Nice, just as I hoped
December 16, 2015

I love this dress. It fits as expected, but be sure to use the size chart provided to pick your size. The fabric is nice, not too cheap, and has just enough movement to flow nicely but still hold its shape. I am 5'5" and I want wait to wear it!.

Date of experience: December 14, 2015
Washington
1 review
10 helpful votes
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Don't be scared to buy
December 16, 2015

This dress is so lovely and shows my curves. Its not to tight and very comfortable! This dress is perfect! Is of great quality for the price. I am strongly considering getting the same dress is other colors! Order your correct size. Fast shipping.

Date of experience: December 14, 2015
Washington
1 review
8 helpful votes
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I love it
December 16, 2015

Love this dress. Gorgeous dress! Super soft to the touch, quality material and gorgeous color! I'm 5'7 and 170, Fabulous dress. Think stretchy, smooth material. This dress is so flattering. I want to by different colors I this dress! Shipping came quicker than expected. Love it.

Date of experience: December 14, 2015