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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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I'm so disappointed that I also haven't received two dresses I ordered on the 15th November. My dresses were in transit to San Francisco. Then completely has gone in the wrong direction. My ten year old daughter is so upset, as she wanted to wear the dress wot breakfast with Santa this coming Sunday. Customer service was very bad! Very disappointed
Thank you for your response, may I just say that is the most information I have received from rottia. I had my order delivered with only one dress inside where I have been charged for three. I did send an email yesterday with no response as yet. Maybe I may get more assistants with my review.
I ordered a dress from this company. Received an email on the 9th December saying is been depatched I wanted this dress for Christmas Day as its a Christmas dress I hope this arrives.
Poor delivery service, I ordered two dresses three weeks ago and it's still hasn't been delivered yet. Meanwhile i paid for 1-3 days delivery.
Hi Nana,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Your order was sent out on Dec 11th, and it’s still in the transit now, and it will deliver in few days. Track number is LS354739141CN by USPS. We would like to refund shipping fee, to save your loss.
Our customer service will always help whenever you need.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
I have done 4 purchases already and have received all my clothing in good time, good quality clothing, good sizing and receive compliments everywhere I go! Prices are incredible. Free shipping always! I have always recommended this store ever since I found it. Love this website!
Would recommend 100%. Everything is reasonably priced and shipped wonderfully fast. Everything met my expectations and was true to size and how it looked in the pictures. Quality cloth was used in all of my clothing orders, and they look as great as the first day I wear them. Will continue buying from them.
Everything was so cheap! I received my clothing in good time and am very pleased with my purchases. I really like that they let their reviews on the website have extra details like "true to size fit" because it helped me work out exactly which sizes to order. Shipping was longer than most places but wasn't anything out of the ordinary for ordering out of the country.
They were extremely helpful with any technical problems and I got all of my products in a timely manner. They were as pictured and as expected. Will shop here again!
I received the jumpsuit earlier than expected as it came well before my previous orders which were shipped 2-3 weeks before this one. I am quite happy with it as it fits perfectly. The colour is the same as the picture.
I ordered and should have read the reviews before I ordered. I ordered on Dec 6 they immediately took the money out of my account and said items would arrive on December 15. The tracking app is a total joke it tells you nothing every time I try to contact them I get some BS story. I am going to try and get my money back through PayPal my advised don't order from this company
Hi Diana,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Your order was sent out on Dec 11th, and it’s still in the transit now, and it will deliver in few days. Track number is LS366642516CN by USPS. We would like to refund shipping fee, to save your loss.
Our customer service will always help whenever you need.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
Ordered dresses 2 weeks ago and still haven't got them even though paid for 3-5day delivery this is a joke! Hope they will b worth the wait
Hi Charlene,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Your order was sent out on Dec 10th, and it’s still in the transit now, and it will deliver in few days. Track number is 500912072290, link, https://www.dpex.com/Tools-And-Applications/Track-And-Trace?cn=500912072290. We would like to refund shipping fee, to save your loss.
Our customer service will always help whenever you need.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
I ordered a jack skellington hoodie on pic it shows a heavy one. Took two weeks to recieve and once i got it.it was to small i even ordered it bigger. I cant get ahold of anyone im stuck with this product and out of money.it was shipped from china. They must think big or medium ameicans are small like them. I will never again buy from this company again. Very disapointed in the way they do business.
Hi Melanie,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
May I know have you ever purchased on Rotita? Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out. The order number you mentioned is not correct.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
I was looking for a flattering dress that could also be classy and sexy, this fits perfect, outlines all the good things about your body and is good quality. What a great little black dress!
I am taking the bottom of an old dress that doesn't fit and am attaching it to this dress to make a beautiful gown. The dress fits perfect. I am 5'2" and it hits me right above the knee. I can't wait to wear it. The fabric is great for this price.
Great dress! I am 5'3 about 115 and the one size fit perfect! It was stretchy but once I put it on it was nice and snug, it would definitely fit a 0-4 but I think it would be uncomfortable for any size above. It hit about mid-thigh which I loved since I was working a concert in it. Doesn't look cheap. Would definitely recommend and buy from this brand again!
Fast and a perfect fit! I ordered a black dress and it fits amazingly well! I am 5'4" around 127lb. And this material fits perfect. The material is stretchy enough for any woman to fit in and it is very comfortable! I received my order within 5 days, super fast. I am completely satisfied, I may end up buying more!
I really like this dress. I was afraid that the quality wouldn't be that good but it is a nice quality. It doesn't look cheap. I am 5ft 1 and 106 lbs. and it fits great and isn't too short. I definitely recommend this dress.
Dress looks great on. The wrap in front hides any tummy bulge so I can eat and not have to suck my stomach in or wear a girdle. Wish it came in more colors.
I was skeptical about the size, but the size chart was on point... Delivery was on point to... I am very happy.
Omg! I loved this outfit! It was comfortable, light and fitted me very well... I usually wear a size 14-16 (L-XL) but looking at the reviews I got a medium. Im Glad I did, it hug me just right! Will buy more colors... Also it shipped pretty quick..
This outfit was great for the price! I got plenty of compliments! It fits great as well. I am 5'8 135lbs and I ordered a medium. I've got wide hips so this outfit complimented my shape very well. Will buy from this seller again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lisa,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
May I know have you ever purchased on Rotita? Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out. I don’t find any order with the the e-mail you gave.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service