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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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I placed an order 1month and 2 weeks ago when i tried on the all into one the black jumper with white strips the sleeves and legs were so so short and that was a Large, then i tried on the blue jean jumper the zipper is broke and the sleeves are short on there also, the clothes look nothing like the pictures and the material is cheap. Never again
The dresses I ordered looked nothing like the pictures. The quality was horrible! I don't care I only paid $19.? But I expected them to be wearable. One dress was completely see through! They would not take the items back. I was told to "give them to a family member." A total waste of money! DO NOT USE THIS SITE!
They areally the absolute worse! I ordered a size up like they said because "again size runs small" so I did. Still wayyy too small. They told me by the time I pay for return and theye give me a refund it won't be worth it. DO NOT ORDER FROM RORITA EVER. OR BASICALLY CHINA FOR THAT MATTER.
I ordered one piece of clothing
My payment went through immediately
However, my order has been canceled for no freaking reason!
My best bet is to phone my credit card company and dispute the charge
THIS COMANY is a freaking SCAM
This site is a complete scam! I wish I had read the reviews before I ordered from it, if you're considering ordering from them please read several reviews before deciding to do so! Customer service is horrible, or rather nonexistent. I ordered on January 16 with expedited shipping, it's now February 1 and according to my tracking number my merchandise is still overseas. I've submitted five tickets with the same response every time, to 4 days it should arrive. I would sooner through my money in the garbage then use this site ever again or recommend it to anyone. After reading several reviews myself after the fact I have a feeling I will be fighting to return my items for a refund once they finally arrive.
So I placed an order with rotita.com on January 10th. Paid for expedited shipping and it still took two weeks for it to arrive. Not that big a deal. However-nothing is sized properly. Every item either didn't fit comfortably or didn't flatter or looked like the cheapest junk ever. I immediately inquired about returning and they will not give me a direct answer about it. They're asking for photos to see if it's their fault?! What? I ordered up thinking I would be getting roomier products and they are comically tight or too short. The quality is poor at best. I tried to write an honest yet poor review about each item on their site and it wouldn't accept my review... What a joke. I'm so annoyed
Dress took a month to receive. It has a broken zipper, the lining for the bodice falls under the bustling and the bottom of the skirt isn't hemmed and is uneven.
I ordered 6 things, none of them remotely resemble any of their advertised pictures. Would not recommend this company to ANYBODY. BAD, BAD, BAD, EVERTHING. No easy return process. I guess I'm stuck with this STUFF, this BAD STUFF.
I wish I wouldve read the reviews first! Ordered a jumpsuit got a two piece "BINK" imitation PINK OUTFIT! I didn't even order that UGGGGGGHHHH! SO UPSET TOOK FOREVER FOR THIS #CRAP
I ordered 2 dresses form Rotita, i carefully checked the measurements for the sizing and askd a umber of questions prior to placing my order. It arrived quite quickly even using flat rate shipping HOWEVER they hadn't shipped the dress that i'd ordered. It looked similar from the front but the back was completely different. When i said thay had sent the wrong item and i wanted to return it I have a battle on my hand getting them to recognise this. When they finally realised that I wasn't accepting their error I was offered a 10% credit note? I refused, next 15 %, and then 30%... with my last e-mail i was told i could have a refund but i'm still waiting to hear if this is a full refund including return shipping. To be honest I'm not convinced that even if I got agreement to this via e-mail that they would honour it as to even get this far has been a struggle involving numerous e-mails with them telling me how nice the product us and that their monitors are different! Not that different that one item could have a high back and the one i ordered a low cut back. I know the item shown on the description isnt't what i rdered and therefore i feel no obligation to accept it instead of the item I was hoping to receive!
I ordered over a month ago and just received it today. Not only did it take FOREVER to get here but it doesn't fit either. I ordered a size 3x and what I got in the mail fits a freaking Barbie doll. I can't even get half my $#*! check into this. Not to mention it's completely see through and smells like it came off a formaldehyde filled corpse. Please please read the reviews before you buy otherwise I wouldn't have wasted my time or money.
I ordered a skirt that looked beautiful in the picture. Not even close to what the picture looks like. It was a white tulle skirt. Looks like I could have purchased at the dollar store. Will never order from them again. I wish I had read the reviews for this place before ordering.
Ordered a dress that had two pieces top and bottom. Quality was beyond horrible. Looked nothing at all like the picture. They steal pictures and try to mimic the look but doesnt come close. I read reviews on this item and they wer ALL good. They r truly scam artist. I BEG U TO NOT BUY FROM THESE PPL. THEY R THIEVES!
Although I had read all the negative reviews I decided to place an order (yes I am mad!). However its been days now and I have not received confirmation that my order has been received although the money has gone out of my account. Am I likely to see the dress I have ordered or is that it, have I lost my money?
I bought a dress "Geometric Print Black Mid Calf Dress"... Nothing is the same. Not the style, not the colour and design, not the material... Horrible..., the material is the same that is used to produce flags... Please don't buy from this web. Not make the same my mistake.
I have a sweet 16 on the 30th and I ordered a dress from them on Jan 2nd and payed for 6-7 day shipping and I have yet to receive my dress. Now I have to go rush to find something to wear
I ordered from this site twice. The first order took a long time 2-3 weeks. My second order I oder ed during holidays, I paid extra for shipping it's been over a month. I wanted these items for my Birthday which has come and gone. Never got a tracking number. I'm very disappointed, this will be my last order!
Scam artists at best! I bought two dresses, granted the price is low, but they are complete trash! I ordered a silk green dress, it was pictured and looked beautiful. But when i got it, it was a cheap piece of blue fabric! I would never, ever wear this. They have a 30 day return policy except they won't let you return anything. They offered 20% back... are you kidding me?! Absolutely not. If you're false advertising and claim you can return the items, do it! Any GOOD companyy would refund it. I will never buy from them ever again.
Order merchandize on Jan 5an received it on the Jan 26. All items are wrong except one the black strapless dress but they were suppose to be extra large they are extra small can fit any of them. They spell very old and two item looks as if it came from the thirty store. Just terrible I tell you. Never again will I support any web site on purchasing anything of clothing there full is sh&%t. Very disappointed
I ordered a jumpsuit on 12/17/2015 didn't received it until 1/23/2016. What I received in the mail was even close to the jumpsuit on the picture on their website. This jumpsuit looks like a cheap nurse uniform from China (I ordered the White Lantern Sleeve jumpsuit) it's awful! Now I want to return it and their are giving a hard time. They don't want to give me the return address. They did offer me a 15% refund and I get the chance to keep that ugly thing they sent me that I would never wear. Don't waste your time and money.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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