This is another example of the company also known as LuLuGal. Go check the reviews on that company. They are in China and everything about them is bad news. They take your money and send you cheap products. They will only refund your money if you pay to ship it back to China. Their customer service is a joke, virtually non-existent. If you write a negative comment on their Facebook ads, they block you. I fought with them through PayPal and lost my case. I made a complaint against them with PayPal and econsumer.gov. DO NOT BUY FROM THIS COMPANY!

Bought a top which after a month hadnt returned opened a pay pal complaint then it eventually arrived quality was so poor its actually unwearable, mailed the company many times but the do not accept return

Stay clear

I ordered a cardigan from Rotita which looked beautiful on their website. When it arrived it was much shorter than it looked in the photograph and the cardigan did not fit me, even though I had followed their sizing chart for the UK when ordering. I tried to get a refund but they offered a 20% compensation instead as the cost of postage back to China is so expensive! I am now left with a cardigan of very poor quality, which doesn't fit and its cost me £24! Never will I buy from them again. They must be making a fortune out of people.

The dress is made of 2 different fabrics. Even the style does not match. I told them this was not the dress I ordered. They told me that there is a "slight" difference between the top and bottom part of the dress.
I wanted to return but their refund policy is %60 of price and you have pay for shipping to China. I didn't trust them I have doubts they even return %60.
I just let it go, but beware, don't buy anything from this website.

Man, I wish I had looked at some reviews before I got seduced by the beautiful pictures!

Here is exactly what I wrote in my email to Rotita:

I got my order today and I am livid. The ONE dress that fits, you sent in the WRONG colour. Not even close to what I ordered. And btw, they look so much nicer in the ads. These are made so badly, horrible - the sleeves aren't even the same length!

The other dress which is the SAME SIZE I can barely get on. HOW DO YOU MESS UP so badly? Both are loose-fitting Size XXL and I USED YOUR SIZE GUIDE -- AND went up a size.

The bathing suit I am scared to try on because I am so upset by the rest of the order and frankly it looks way too big. I think I'm screwed...

I am going to tell EVERYONE I KNOW on social media to never order from you EVER.

Thanks a lot. Rip-off site.

Not only inferior quality goods but unfinished items are sent out. I got a jacket with bias all around and the ends were still attached - completely unfinished garment. Also lots of threads still hanging in various places.

They don't accept returns easily. Even when faulty goods have to be sent back they expect the customer to pay for return postage which they will NOT refund AND the customer is expected to post to China (goods come from a UK address!).

Whatever the circumstances (mine is the unfinished jacket so not fit for purpose) they will only offer 60% refund despite the fact that their own returns policy states that full refunds will be given if goods are faulty.

The day after I sent the jacket back I received an E-mail offering me a 25% refund and to keep the jacket (which they had already signed for - I having sent it Recorded Delivery because by this time I didn't trust them to acknowledge receipt without).

My advice to all is to AVOID LIKE THE PLAGUE.

I am STILL fighting for my FULL refund.

ADDITIONAL INFORMATION...

One of the Reviews on this site states that if you pay using PayPal that you get your refund without difficulty. This is not my experience. PLEASE be warned, simply do NOT buy from Rotita. There are many, many honourable catalogues out there from which you can purchase quality items by main and online.

For whatever silly reason, I thought, that sites like Facebook, check their advertisers. That's where Rotita's add showed up & I, stupidly, clicked on it.
When the ordered dress arrived, it was of different material than what's stated on their site.
Of course, returning the item is out of the question as there is no easy way to contact Rotita and cost of shipping the thing back to China will be as much as what I paid for it.
Leaving review on their site is quite impossible as well: you have to be a registered user AND you have to buy an item as a registered user. If you bought the item as a guest, you cannot leave a review using just the order number. If you register, you cannot use the order number that is not associated with your newly registered ID.
This makes me think that most of the reviews on their site are fake.
Conclusion: I have been duped!

This company is running scam. The clothe they ship to you is totally different from their on-line post. Their customer service is also very bad. They ask you ship clothe back to China and you need pay expensive shipping fee. Or they suggest you to sell it on line by yourself. BAD company, Bad clothe and Bad service. When I leave negative feedback on their website, they immediately delete it. DON'T BUY FROM ROTITA.

Thought I had found some lovely new clothes. When they arrived, some 7 weeks after ordering, they were of VERY poor quality, buttons falling off and stitching very poor. Returns policy is appalling, you have to return them to China at your expense, and if you're lucky, they'll give you a 60% return. It was even suggested I sell them online or donate them! I wouldn't use these as cleaning cloths, terrible scratchy material and they'll probably disintegrate if I wear them. If I had known they came from China, I would not have bought them. In future I'll check first.