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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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ExecellentService Overall
July 4, 2023

I have always found that the team at Rotita are brilliant at keeping you intouch with what is going on with your order. I had a recent experience with a very popular item, where everyone wanted it. Rotita let me know and still managed to get it to me in the time frame. Thank you so much

Date of experience: July 4, 2023
North Carolina
1 review
0 helpful votes
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My Review
July 4, 2023

I like everything I have gotten. And it came within a timely manner. And it has been true to size so far...

Date of experience: July 3, 2023
New Zealand
1 review
0 helpful votes
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More or less satisfied
July 4, 2023

Ordering was easy, delivery was quick and the 2 dresses were lovely. The only reason I gave 4 stars instead of 5 was because the colour of one of the dresses was much darker than it looked on the website. Prices are fantastic.

Date of experience: July 3, 2023
Pennsylvania
1 review
0 helpful votes
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Bottoms to a Tankini
July 3, 2023

It was a pleasure shopping this website. They have beautiful items on their site. My daughter loved her tankini and two different color bottoms. And I love my tankini and bottoms! I would recommend Rotita to family, friends, and strangers.

Date of experience: July 3, 2023
Minnesota
1 review
0 helpful votes
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Best Swimming Suit!
July 3, 2023

I have purchased many bathing suits in my life time as I am a " water-bug", this swimming suite ranks right up there. Very well made, perfect color and I just love the style. I am going to order another one!

Date of experience: July 3, 2023
Canada
1 review
0 helpful votes
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Only 3 of the 4 items fit...
August 2, 2023

A couple of issues - I didn't realize how far away these items are being shipped from so delivery took 4 weeks (custom issues?)

Kept 1 item & will have to pay for alterations - the other 3 didn't fit & I didn't know how to make returns so will either give them away or donate to charity

Won't order from Rotita again...

Date of experience: July 3, 2023
GB
1 review
0 helpful votes
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Happy Customer
July 3, 2023

Swimwear exactly like the illustrated online, sizing good and return service efficient

Date of experience: July 3, 2023
New Jersey
1 review
0 helpful votes
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Fits great
July 2, 2023

I love this bathing suit! Fits great! I bought bathing suits last year from here and loved them as well. Price is great. These bathing suits wash nice, don't fade from chlorine. My daughter wears my bathing suits from last year and I down sized because I'm losing weight. I will definitely keep buying from here.

Date of experience: July 2, 2023
New York
1 review
0 helpful votes
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Swimming suit bottoms
August 1, 2023

The bottoms to the swimming suit that I ordered are much much shorter than what they showed in the picture. I am unhappy with them.

Date of experience: July 2, 2023
Canada
1 review
0 helpful votes
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Absolute garbage
August 1, 2023

The clothing was not at all as advertised, very disappointed

Date of experience: July 2, 2023
Italy
1 review
0 helpful votes
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Rotita
July 2, 2023

Io amo questo sito e quest'azienda. Hanno un sito davvero realizzato benissimo, ho diversi loro capi enoltre a essere davvero bellissimi e unici sono davvero di altissima qualità. Hanno una vestibilità pazzesca, sono freschi. Io vi consiglio assolutamente di acquistare da loro, tra l'altro i pacchi arrivano anche presto. Super consigliato

Date of experience: July 2, 2023
Australia
1 review
0 helpful votes
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Very happy experience
July 1, 2023

Service was great. Love my new outfits. Will be checking out any new garments in the future. Thank you

Date of experience: June 30, 2023
Texas
1 review
0 helpful votes
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Clothes Sizing
June 30, 2023

Ordered some beautiful tops and unfortunately, were not true to size. I normally a Large and I ordered XL and they were big on shoulder and too too tight. I need to return items but unfortunately, I did not receive any invoices or documents to return.

Date of experience: June 30, 2023
New Jersey
1 review
0 helpful votes
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Everything went smoothly.
June 30, 2023

Great experience, The items were the correct ones. Good fitting.

Date of experience: June 30, 2023
Pennsylvania
1 review
0 helpful votes
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I love my bathing suit!
June 30, 2023

It came on time and the size was perfect.
I would order again for sure.
Thank you!

Date of experience: June 30, 2023
Pennsylvania
1 review
0 helpful votes
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Special Blouse
June 30, 2023

When I saw the special blouse for I had been looking, I not only found it in white but in other colors. I'm sorry that I did not select another.

Date of experience: June 30, 2023
Pennsylvania
1 review
0 helpful votes
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Not Thrilled
July 30, 2023

Looking at the suits on line they look incredible on those models! They must be 6' tall or something. The 3 swimsuits I ordered 2 out of the 3 the bottoms come up over my waist almost to my chest! I ordered a small for all of my suits, maybe if they would have had an ext. Small they might have fit better and the same with the tops. I'm keeping one suit need too send the other back.

Date of experience: June 30, 2023
Canada
1 review
0 helpful votes
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Parfait!
June 30, 2023

Des maillots élégants et reçus dans les temps!
Je ne saurais être plus satisfaite!

Date of experience: June 30, 2023
New Jersey
1 review
0 helpful votes
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4 out of 5
June 29, 2023

Ordered 5 dresses and kept only 1. Returned other 4. Sizes were off and style did not suit my body type. Quality was ok.

Date of experience: June 29, 2023
Canada
2 reviews
0 helpful votes
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Broken hooks
July 29, 2023

Normally I am happy with my purchases. Though the most recent bathing suit I purchased two of the hooks broke the first time putting it on which was very disappointing.

Date of experience: June 29, 2023