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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
Business Highlights
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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This fashion store is one of the best online shoping websites I have ever seen. It is easy for me to use and the size guide in this site is a really big help! And there are excellent range of products sold on this website. I can buy different styles of clothes from Rotita.
I have brought two casual dresses from Rotita for my mother and have leaved a deep impression on this site.The high-quality material and fashionabe design make my mother look smart. Muck thanks and highly recommended! Worth the wait in delivery time!
Highly recommended! Rotita is the only online fashion site that I trust to buy my clothes. Free shipping worldwide and they always have specific measurement for each item. Good quality and you can't beat the price! I believe you will love this site too.
Rotita is a competitive online fashion store.The sizes are always correct and swimwears I bought from this site are of good quality. Value for money and look stunning! As the weather gets hotter and hotter, I will buy more swimwear from here. I trust this online fashion site very much.
It took only 2 weeks and I have new swimwear, really good speed and quality of the material! Thanks for quick delivery. For me it's very good. Style are nice and pretty. I'm pleased with the purchase.
I have been buying clothes from this store latelly and i love it! Great prices, good quality and diferent styles that you cant find in a regular store... sizes are acuratte of the description! I really recomend to buy in this store.
I made a lot of orders with them and I all recieved them at the right time and with the complete items.It was everything I hoped it would be! I am very happy of the items I ordered the quality of the materials are good. Very positive experience!
I ordered a few things and was surprised and happy because all of the highest quality at low price. Service is excellent! They respond to my questions and my worries about the orders, if one item did not arrived to me they will refund me or they will sent it again!
They keep your money, and will not send the product you bought. I bought my product last month, and they tell you it will be 6-10 business days but you never get the product. Then when you submit a ticket, they do not fully respond. They say, "Unpaid," but they have taken your money proven by your bank statement.
Tunic I ordered didn't fit, sizes are not at all reliable, cannot contact anyone to get instructions for return of item, will never use them again
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
I ordered 4 items costing over $120 in April and still haven't received it.
Um finding it impossible to reach anyone to resolve the issue.
Hetes some advice I wish I had before I ordered... DONT ORDER FROM ROTITA.
Dear customer,
We are terribly sorry for the delay. And i have checked your order, your order has been returned by the shipping company, so we have applied the refund for u, pls wait about 1-3 working days to get it
Should you need further assistance, please feel free to submit a ticket to contact us.
Note: Please mention that you are from sitejabber.
I ordered a nice top and it took three months to get here. The top is nice and fits right but it just took too long and the event I was going to wear it for had already passed. I did email them two months in and they said to wait for another 1 to 2 weeks. I waited for 4 weeks and then I messaged through PayPal. They told me my item was a hot item but they shipped it within a couple of days of me ordering it. They asked me to close the ticket but I didn't, within two weeks I received my order.
I agree with previous review, not enough fabric to flow like picture. Models must be 7 ft tall, extremely long. Ordered 2 sizes larger and it just fits.
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “R” or “RR”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
I ordered three tops from Liligal and when they arrived, was very disappointed. Sizing is wrong and poor quality. There was absolutely no paperwork with merchandise so it was obvious that the company did not support returns. When I pushed the issue, and was given instructions by PayPal, I followed them only to have Liligal say they did not receive the return. Of course they did not acknowledge the return as they didn't want to return my money in the first place. PayPal was of no help. I will never order online or use PayPal in the future as they continue to support a disreputable company, and offer little/non help. I'm now out the money for the merchandise, as well as the cost for the return shipping. I would have given 0 stars if I could have.
I ordered my mother some clothing from here on 5/14/17 paid for expedite shipping and Let me tell you guys it is now 6/3/17 (Her Birthday) and the clothes never came! Submitted a ticket of course and it said something about a PayPal account and I paid with my wells Fargo card not PayPal.! So now they have my money and I still have no clothes for my mother on her birthday.
I ordered two items. One sheer blouse arrived with greasy marks on the elbows - looked like someone had worn it. The other, an open cardigan/jacket was so badly made, cut crookedly and puckering along the front edges that it is unwearable. Was offered that I could return them but expensive to do so. Was then offered a 40% refund, which I accepted but have one item that can only be thrown away and the other which after two washes is a bit cleaner.
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
Received the wrong item. When I tried to return it the shipping cost to do so was so expensive (to China) that it wasn't practical. Rotita seemed to understand exactly the issue and was frankly unconcerned. Essentially simply a ripoff. I'll never shop from them again.
Dear customs,
We apologize for the inconvenience.
If we send the wrong item, we will apply the full refund for u
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will reply you in one working day
Note: Please mention that you are from sitejabber.
Buyer beware... I should have known better than to order from this company without researching it but the prices seemed fair and their advertising is slick. I ordered 4 items in my normal U.S. Standard size and not one thing fit. Each item is approximately FIVE sizes too small!
I wished I would of read the reviews before I bought online! Please Do not order from this company... Quality is honestly crap! I have bought better quality from Walmart seriously! Size is not true to size. Picture of item doesn't even look any where near what it shows... Very Disappointed...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello
Thanks for your feedback, and i have checked your order, it is unpaid, do you have another order number? And we will check it again for u