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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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Beware! I just had to stop over $400 of fraudulent charges from Liligal Singapore on my charge card! I bought 2 bathing suits, both under $50 each, which I thought (or was lead to believe) came from New York, but in reality shipped from China. Then over $400 of fraudulent charges was placed on my charge card. I'm having it investigated now.
I have order Several times from this COMPANY my clothes come on time and look great... love it keep up the great service.
Only shop at The Rotita for all my dress. I wear talls and The Rotita has the best selection, quality and price. I wouldn't shop
They sent me all great deal buy. And the quality is great. The price is great. I love buy online its so convenient to me. And also they have a great customer service. Orders are quick, no mistakes, returning is easy and I have never had problems with Rotita. Website is easy to order from. Saves me time and money with the great selection of products at reasonable prices.
I was really happy about the things which they have offered. It made my trip memorable! All of their products are first-rate quality. The regular prices are a bit high, but the sale prices are usually below the competition and they have frequent sales. Cost-effective is still very cheap. Would love to go there again.
The fabric is very comfortable to wear, like the clothes of this site, every time will buy a lot. Great material and true to size. Everything was great fast shipping.
I recommend my friends to buy. Product quality is very good, The biggest surprise was the price is very good. It was a great price
Most of style are my favorite, will always support the website. Products are at a very good price and shipping is fast. You can find
I bought two tops from Rotita one is ok but the other is far to small - they are both supposed to be the same size.
I have gone through the refund process but the they will not complete it by sending be the return code.
There is no way of emailing them directly you just end up going in circles
I will never buy from them again and will never recommend them
Excellent clothing and excellent customer service. I reeeally love Rotita! It is one of the stores where almost everything is beautiful and I want to buy everything! I have been purchasing products here for many months now, and I love the their quaint dress and gowns. Really cool stuff! Recommend to everyone!
I ordered a swimsuit after ordering one last year from this same company. My bad for expecting different results. Bad fit, cheaply made, and no paperwork to be able to return. Many attempts at the online forms, only to have it kick out because of of the order number not being correct. (It's the one on my confirmation email). Fool me once shame on you fool me twice shame on me. I hope they enjoy the money I GAVE them. LAST TIME... EVER!
Poor quality dress arrived AND with a hole in it and not on just a seam, but in the main body of the dress! Rotita offered a rubbish £10 refund. Either that or return dress to China at a cost of about £10 postage which I would have to pay!
Once bitten as they say, so will NEVER use them again.
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
I put an order with this company on May 1 and today in June 10 and still have not received the merchandise. I have put tickets with the company and no email has come back with any responce. I will never buy anything with this company. I will like my money back but their's not way of communicating with the company.
Hello
I have checked your order is undelivered in your local post office, could you go to there to check; if you still can not find out the order, pls connect our customer service and we can issue the refund for u, thanks
LILIGAL IS A RIP OFF -- like everyone else I paid for a swimsuit and never got it. Liligal does not recognize my e-mail -- Oh, they accepted my payment tho, RIP OFF
Order placed, money taken and no item received. Unable to contact company rubbish email system whereby you have to submit a ticket, which then tells me it does not recognise my email address. WISH I"D READ REVIEWS BEFORE ORDERING!
... and have you noticed that all their replies to complaints are identical wording. Simply an automated reply that does not address the individual issue and is written in such poor English that it makes no sense either!
Hello
We have checked your order has been delivered, if you have any problem about your order, pls connect our customer service to solve
Best regards
Still waiting on my order, cannot call them (line is busy) or even submit a ticket, but sure did take my payment of the top I ordered the very next day. Karma will get you! Watch your back! Our great lord Jesus knows who you are.
One of my colleagues recommended this site to me one day. It's really a great online shop! I found several products cheaper than I found on the retail site. The color and quality far exceeded my expectations, considering the reasonable price and top-ranking products. Thanks!
This online fashion store has a lot of nice items that I want to buy, I would like to give it thumbs up. I ordered three items and both of them fitted me very well. The products are exactly true to the pictures. They will send me emails each other day where I can find good bargins of very high quality.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards