Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I am already used to buying clothes on Rotita. This is probably my favorite thing that I got in my order.It's quite cute and it's a very soft material. Love Rotita.
Many clothes on Rotita are unique designs. Every time I wear a Rotita dress or coat, I've got many compliments, highly recommend this site.
The size of products on Rotita is based on Asian size and generally it runs small, but it's true to size. You can choose larger one, and I am excited to wear it on our trip to Europe in a couple of days.
This swimsuits from Rotita is flattering and very pretty. I'm so glad I trusted the other reviews and ordered this one in black. A happy shopping experience on Rotita. This swimsuits was a true reward.
I ordered two products at Rotita and I really liked the items. The products are exactly same as it shows in the pictures. Everyday I look forward to receiving my emails, so I can easily find clothes of very high quality.
I live in Southern California and recently ordered a swim dress. It was a very good price and I liked the style. I ordered 2 sizes larger thinking it would run small. After I ordered I looked at reviews and was sure it would not get here until winter and it would be too small. Today I recieved my order the suit is really nice. It is actually a little big. I will definitely order again and I would recommend ordering one size larger. The shipping took approximately three weeks. I used Pay Pal to avoid any billing issues. 6/23/2017
No one will answer the phone number that I found for lili gal! No way to return items ordered! No order number! No email address! What should I do? Please contact me at *******835!
I studied the size chart, measured myself, and placed my order. Then I found this site and figured I was going to either never receive the merchandise or be sorely disappointed when everything arrived because nothing would fit or they would be so trashy I wouldn't want to wear them. Imagine my surprise when I received my items within a reasonable shipping time (about 3 wks and I did e-mail them during that time to which e-mail they promptly responded). Both tops I ordered fit as I expected them to - I ordered Mediums, I'm 5'5" and weigh 105 lbs. I'm skinny. Maybe that's why the items fit. I'm only giving 4 stars because I didn't like how one of the tops looked on me and would normally return it for a refund, but as others have said the cost to return anything is prohibitive (I didn't actually check into it myself), I'm simply going to donate the one top to a charity.
When reading through the positive reviews, I noticed most all of them used broken English, bad sentence structured, or simply the wrong words. Kind of how you would expect someone not familiar with English to write. As this is a China based company, it pretty much supports my theory that the good reviews are generated by the company itself. After reading all the bad reviews, in NON broken English, I'm pretty sure I will pass on ordering.
Here is a website where you can buy women's clothes and accessories. Clothes are lovely. Good fit and comfortable. The purchase system was easy to navigate. I will be buying from these people again.
I have been ordering from here for a long time. Product was good with soft material and true to pictures. It is a pleasure to shop there, you always get what you pay for. Never have to worry about quality.
They have such nice styles and many are reasonable. I think that anyone could shop there and find something to fit their budget. I bought a blouse from this store. It is soft and comfortable to wear. I am completely satisfied with this product.
Rotita has a very trendy selection of women clothes. They provide high-quality merchandise, with great style, comfort and price! Well priced item, arrived quickly, friendly follow up from staff, can't ask for more!
Hey that's cute... THINK TWICE! The merchandise is cheap, cheap, cheap. I have possession of two blouses - because when I attempted to return them, the Order # printed on my invoice is "not a corect (their spelling) order". There is simply no way to contact this company; even LIVE CHAT doesn't work. BEWARE of any site based in Hong Kong, China. I didn't know their location when I ordered.
Dear customer,
I have checked you make the order through the account [email protected], you must to submit the ticket to return using the account [email protected], you can try again now
I saw this on FB and my bathing suit did not fit. Thank goodness that is all I bought as there is no way to return it. Their system sends you in circles and then when you try to submit a ticket for the return after doing all of the ridiculous things it asks you for it won't allow you to send it. Try to call them and it will cost so much in out of country costs to speak with them you may as well just throw the item out. Cheap quality as well, you get what you pay for!
Still waiting for a refund. I am not holding my breath but I will continue to write reviews so others will not make the same mistake I did and order from a company that is deceitful.
I ordered two bathing suits from Rotita and both were very poorly made. The top on the tankini was very short. The picture showed it covering to the hip bone but it only came down to my belly button leaving the rest of my stomach uncovered. The other top I ordered had no support. I sent several emails to the company and was asked to keep the merchandise for a percentage off my next order. When I insisted on sending it back I was given an address in Maryland. I paid $8.00 in postage and bought a special envelope and sent in using the United States postal service. I did not have a tracking number so therefore they cannot track my package and I have not received my money back. I put the RMA# on the package as instructed. This company is a fraud and they stole my money. The site says 30 day easy return, don't believe it.
One star is one too many. This company is a complete scam. I can't wait a month for a swimsuit to arrive! Summer will be over IF my pkg ever arrives. International Flat Rate (quite literally a SLOW BOAT FROM CHINA) shouldn't be a thing in today's age of Amazon Prime type shipping expectations. I don't care if shipping is free if it's going to take a MONTH!? I don't even want the damn swimsuit any longer.
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “W” or “WW”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Excellent customer service, excellent products, fast and easy return, the best place with great prices. Love the store and products. Everything is top quality and I've never been disappointed.
They sent me all great deal buy. And the quality is great. The price is great, I love buy online its so convenient to me. Quickly answered questions and recommended a number of solutions. Excellent service.
Rotita has a lot of choice and you can always find something to buy. Their customer service is greatexceptional and provides updates on what it happening to your order throughout the process. Their prices can't be beat and the quality it great. I like this site very much and I will definitely order from this company again.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
Loading...


Dear customer,
Have you make an order on our site?