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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow Jerry G.
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Excellent site
July 4, 2017

Very sexy swimwear! First it arrived quicker than expected date, which is a plus because I needed it for my Hawaii vacation. Next its really sexy! Everything is attracted me. The most important is that their quality service. Patience to help you choose your suitable size. Excellent site!

Date of experience: July 3, 2017
New Jersey
1 review
0 helpful votes
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I have ordered from Rosewe so many times, and always love how fast they do everything, from processing to shipping. The materials were very good quality and the sewing, stitch work was just fine like in any retail stores. I am completely satisfied and will be placing another order this week.

Date of experience: July 3, 2017
New York
1 review
0 helpful votes
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I loved the pieces that I've buyed on this website, the shipment for my country was really fast compared to other stores. Best quality in their products. There's so many options, so many products and the payment forms are great too. I actually had a great experience with this site.

Date of experience: July 3, 2017
California
2 reviews
21 helpful votes
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I lost almost $200 from this company because when the clothes came they were either too small in the shoulder, two large, and really not at all as classy as the photos.
They have no return policy as when I tried to return for refund they sent me multiple letters saying that the shipping would be to costly back to China. So, I am stuck with five weird pieces of clothing! Don't be fooled by how cute the clothes look on line.

Date of experience: July 3, 2017
North Carolina
2 reviews
8 helpful votes
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I am tired of waiting for the return address and will see my lawyer on Wednesday. Your company rips people off!

Date of experience: July 3, 2017
Maine
1 review
0 helpful votes
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Awesome store
July 4, 2017

It's my fav place to shop. I love it because the size fits me and I love the styles. I've found it just yesterday and I've already made two purchases that made me really happy, with free shipping and 45% discount on one purchase. Amazing prices and very pretty clothes. I want to tell that there are a lots of high fashionable things. Perfect colors good material I recommend it to everyone.

Date of experience: July 3, 2017
Tennessee
1 review
0 helpful votes
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Excellent!
July 4, 2017

With the same amount of money, I couldn't find the same kind of great design and comfortable material in any stores to be honest. I bought a maxi dress here and I am so happy with my experience here. It fitted me so well and the shipping is so fast. Next time I will buy a swimwear here. Pretty Good!

Date of experience: July 3, 2017
Tennessee
1 review
0 helpful votes
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No problems
July 4, 2017

This is a wonderful site that I love! I have completed my third orders from this website. I was amazed at the quality and price of the items I have ordered. It never fails to let me down, and I would definitely recommend for others to come and purchase from this site. Wouldn't go back!

Date of experience: July 3, 2017
Pennsylvania
1 review
0 helpful votes
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I love this site
July 4, 2017

I love this site! The clothes and jewelry are my style and I order very frequently from here. Shipping is always free but I choose to pay for faster shipping (it's only like $9.95 more) and I get my stuff in a couple weeks. I receive so many compliments on my clothes that I have recommended this site to my friends. I needed a new wardrobe after losing weight and I am happy that I'm getting my new goods from Rotita.com.

Date of experience: July 3, 2017
New Mexico
1 review
0 helpful votes
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I love shopping online with rotita.com. I have no issues with them and my shipment arrived on time in less than 2 weeks. Already planning to order another item again soon and am super excited!

Date of experience: July 3, 2017
Indiana
1 review
4 helpful votes
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Returning process is ridiculous! I have been stuck with 2 bathing suits because it takes almost 30 days to get your product and they tell you you have 30 days to make a return. Good luck with that! Plus the return process if horrible if you do have time. This should teach us why we should buy in America!

Date of experience: July 3, 2017
Massachusetts
2 reviews
2 helpful votes
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So I ordered from LiliGal before reading all of these terrible reviews. After I read them I totally panicked: I hadn't gotten an order confirmation and was unable to access my "account". Finally I got a new password and tried to cancel my order, but they said it had already shipped. Still freaking out because I read returns are tough. I got my clothes and they are pretty awful quality, but super cute. I wore one of the tops to work yesterday and haven't ever gotten so many compliments on an outfit. I needed to return 3 items, and they offered me a 50% return to not ship back, when I said I'd still like to ship back, they gave me the return address and offered a 80% return. I'm curious why they don't want their clothes back, but honestly shipping will be about as expensive to just take the 80% return. All communications were prompt and clear. I am relieved that this happened for me this way. I want people to know it might not end up badly, so don't panic and stress yourself about it.

Date of experience: July 3, 2017
Indiana
1 review
10 helpful votes
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Your company should take off its blinders and read the plethora of "honest" customer reviews throughout social media~~ NOTHING over 1-star, and even that is pushing it. Shame on you for your bogus ads, dishonest descriptions of merchandise, deceitful photoshopping, and NONEXISTENT customer service. In closing, Gomer says "Hey!" & "SHAME, SHAME, SHAME!"

Date of experience: July 2, 2017
New York
1 review
0 helpful votes
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Just have to say I love Rotita.com. Beautiful clothes at great price!, the quality of clothes is good. Rotita.com seems more professional. Their site has way more reviews & the quality of clothing isn't bad! Will be ordering a third time.

Date of experience: July 2, 2017
Nebraska
1 review
0 helpful votes
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I really enjoy browsing through the rotita website. I always seem to find something great value for money, the quality of the product doesn't seem to disappoint either. The sales are absolutely amazing; the delivery times are worth the wait after all. I really recommend this website and buying experience to everyone, from all age ranges and sizes. The customer service is also very good, I once had and enquiry and they responded straight away. Very good feedback to leave for this website I am a great fan and will hopefully be a regular customer

Date of experience: July 2, 2017
Wisconsin
1 review
0 helpful votes
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Their clothes looked unique and trendy at a ridiculously low price so I thought for sure I'd be disappointed when my order finally arrived. The order came quickly and everything was very well made! I thought that if I was lucky enough to like the items that they would be poorly made but I was surprisingly wrong. Every single item I ordered gets compliments every time I wear it (seriously, every single time) and is unlike any of the other items my friends all get from the same mall stores. I was so glad I tried this site and will continue to share it with my friends!

Date of experience: July 2, 2017
Florida
1 review
0 helpful votes
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I've bought a few items from rotita (jeans, blouses...) over the last few months and am pleased to say I'd be happy to recommend the site for shopping. The products arrived in good order and in reasonable time. The order was processed immediately and delivered within two weeks. Just be conscious of size variations. Pricing is decent so making up for mistakes isn't such a worry; especially of you have friends of similar size.

Date of experience: July 2, 2017
North Carolina
1 review
0 helpful votes
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I received my first order very fast. It was packaged nicely, the clothes didnt have a smell, no rips, no tears, fast shipment, the dress fit me better than i thought and they also message me once I received my item to make sure everything was correct and okay. I have already made another order; will definitely continue to use this website! Great experience!

Date of experience: July 2, 2017
Arkansas
1 review
0 helpful votes
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I am very happy and satisfied with my experience and purchases with rotita.com. The items fit wonderfully and are well-made. The customer service was quick to answer a question that I had. They made me feel like I was a valued customer and they wanted to make sure that I was happy. My item shipped quickly and get to me quickly. I will absolutely shops on rotita.com again.

Date of experience: July 2, 2017
North Carolina
3 reviews
13 helpful votes
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This company has horrible reviews and they have been getting away with scamming customers for quite some time. It's obvious that they are China based sending out clothing that's of poor quality. It's time to file your complaints to the FTC along with other agencies to support shutting down these scams. Liligal will continue their online store as long as we just write reviews and do nothing else. You have taken a financial loss due to a purchase online that wasn't worth the wait. Its time to fight back and it has to start with your complaints to the FTC.

Date of experience: July 2, 2017