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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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I purchased a top in my normal size when it arrived i tried it on and it was way to small also the material was almost paper thin. I have followed all there return policies but they will not answer me with return authorization. This is a company no one should ever do business with.
This dress is soooo beautiful I got many compliments, and I am definitely shopping again thank you. I bought one dress from another site but the material really feels bad. The fabric is really stretchy as well. Definitely I will recommend Rotita to my friends!
Dress was absolutely as said to be, it arrived earlier than expected for homecoming and the only problem is the bust was too big even when I ordered a small, but other than that I would definitely recommend them to anyone and will be purchasing from them again for prom!
Just like the picture. A little tight in the butt, if you have curves. Especially I want to thank the customer service that she kindly answered so many answers from me. Next time I will choose a larger size. I suggest that I should have measured my bust, hip and waist. But the quality is very nice, and the price is so cheap.
Very true to size, the delivery is fast. The dress came just before my homecoming party. Thanks Rosewe. However the fabric is a bit thin. But it's OK since I can wear it in hot summer days.
This dress is very cute. As a gift for my sister, she loves it! She wore it to her homecoming party and received lots of compliments! Now I am planning to buy another color of this item.
The delivery took a very very very long time but thank god the item didn't disappoint me. I was worried about the stretch issue but the customer service told me that the item is stretchy. Highly Recommend! I can normally get away with wearing a medium locally but the large was perfect.
Waited a long long long time for the item. But the quality is good. Also want too thank the customer service. She kindly help me find the proper size. Overall I am happy with the purchase. The dress is super cute also. I have received so many compliments.
It is the best customer service I ever meet online. She provided me a lot of great suggestions on choosing the right size. I am not confident of my figure, but she helped me find back my confidence and got the perfect dress for me. I am so happy and thanks so much for such great service.
I ordered a couple of bathing suits. Took them out of bag and immediately knew they were too small. Tried to return the items but got every run around in the book. Had to log into my account to be contact customer service for return form but never able to get in -- kept cycling me around (asked for an email but would say "username" not correct). Tried to set up another account and then it said my order number was wrong (it wasn't). Bottom line --a big scam. Not to mention product is very, very subpair.
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
Nothing seems to be able to resolve this. They promised an 80% refund on my card and also a complete refund for my return which I have never, after all this time, gotten. Order nothing from this company unless you plan on keeping it even if it is not to your satisfaction. I will continue to send reviews or call the Attorney General if Rotita does not credit my account.
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
All of the customer comments seemed very contrived. And none of the customers have more than one review. This is all FAKE.
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “W” or “WW”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
They want send my return labels. So i can exchange my items... so I'm stuck with clothes I can't even wear,,$ 92.00,,,, wasted,,, never again,,,, sucks,,,
After three days of trying to return my items I was offered a 50% refund and I could keep my items. I don't want my items. Then they offered me an 80% refund and I could keep my items. Once again for the 4th time I asked for a return address because I don't want my items. They finally gave me a Maryland address. Today I got my items back saying return to sender. BUYER BEWARE. There is no address or phone number located anywhere on their website. Nor do they let you know this company is in Hong Kong. Thank God my credit card company has my back. Absolute scam if you need to do a return.
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
All my friends and classmates are fans of Rotita. We love the fashion designs of the clothes, and we love the price the most! Truly speaking it helps me save a lot of money. And the shipping is great. My package can be delivered on time for my party.
The clothes on Rotita are sure to have you craving. They have vivid colors and stretchy materials. The swimwear on Rotita successfully caught my attention that they even look great even on fat girls. I believe that in the future Rotita can provide us more trendy clothes.
I have placed and successfully received over 15 orders with Rotita. I love the quality & great value for money. The clothes I have purchased are beautiful, stylish, comfortable and sophisticated. I have always had and received open communication with support staff, which results in satisfying resolutions. Excellent, helpful Feedback and photos from customers-giving honest information on sizes, colors and styles.
Was very worried after reading reviews after I had purchased swimsuit for my daughter, in fact tried to cancel the order. The swimsuit did take about 3 weeks to come, but when it arrived it was exactly what she wanted, a lovely design and fitted perfectly and to size. Maybe we were just one of the few lucky ones but very pleased with the swimsuit and the price.
Sizes run small, service is slow. When you return the items it takes forever to get the refund. Ordered items May 8th, received mid June, we are now in July and still have not received my refund.
I ordered a dress on Rotita and it arrived in two weeks. The dress was about 4 Euros so I was surprised by the quality of the product, which was actually good for the price! I was satisfied with my order, I'm will definitely order more in the future.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi barbara,
In this way, if the size is not fit, you can return for exchange or refund. But we don't receive any message from you by ticket. I have sent a message, please check and reply.