Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Everyone complimented this outfit. It stood out. And rest assured nof one else will inter the room with the same. It is unique this is why I love shopping on Rotita. Love love love it.
Very impressed with the quality of the suit and with the customer service. I paid for the express shipping and emailed asking if they could process the order quickly for my vacation. The wrote that they would get it processed right away and I had the suit very soon. Polite, do what they say, go above and beyond and great product. Thank you.
I am very happy with my purchase. It looks just like the photo. The first time I wore it I received many compliments. I was a little nervous after I ordered it because of the negative reviews, but everything turned out fine. I will order again from Rotita.
I bought this dress and I wore it on my wedding anniversary 6-9-17. I got so many complements, everyone really did like my dress. But before I bought it I was reading all the pass reviews about this company, and how bad of quality there clothes were. I really didn't want to buy from them. But now after receiving so many good complements on how nice this dress look on me. I will try to order something else from them. The quality of the dress was very nice it didn't look cheap either.
I order a bathing suit from them received it then randomly received a 2nd suit that I did not order. Made me jump thru hoops for the return. Then today i get the package back as unclaimed.
2. Hey Ladies, Love the material, very heavy, love the top, normally I wear a XL from New York & Company, I ordered a 2XL, I thought it was going to big, it was the perfect size. PLEASE do not order your normal size on this website, order up in your size. I'm 214 lbs and my height is 5'7.
1I haven't had a swimsuit that fit this well or felt this comfortable since I was a kid, and wore nothing but swimsuits all summer. Could wear this to the beach or on the water all day, pair it with slacks for casual dinner out, and at the end of the evening have to be careful not to fall asleep in it. LOVE it!
I typically wear a size medium shirt, so be sure you check the "sizing chart" before ordering because I fall into the XL category and it's almost too small on me! (Ships from Japan - that explains a lot!) Love it though. Surprisingly for the price I paid this shirt is not made cheap at all! It took a little while to get but worth the wait... The fabric is very comfortable and light and looks amazing on!
I love this top so much. It fits perfect and falls beautifully. I was worried after ordering that it would look a little sloppy on me since it's a more flow-y/airy top and I usually don't look great in them. I'm so glad I took a chance on this. The bottom is a little fitted so it sits snugly on your hips. Color was true to the picture so what I expected is what I got. Immediately after taking this out of the package, I wore it out to dinner and got complimented on it.
Same problem. Swimsuits were 3 sizes smaller than advertised. They kept putting me off for a return and never did offer return information even after I filled out required ticket and sent pictures. This is a scam. It took 3 weeks to arrive. I'm out $53.00. They keep offering a small refund if I keep the merchandise.
First of all the size charts for the bathing suits are not even close. I ordered an XL, then an XXL and neither of them fit. I'm trying to return them but the process is so complicated and unreliable. You can reach anyone in person. I called the number and got a voicemail. My last order that I want to return is not even listed on my order status, so I cant even make a ticket for it. I want my money back!
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
So happy I bought this top from Rotita! Its one of my favorite shirts. It's very versatile it goes well with jeans, leggings, and a skirt. It fits beautiful. It is true to size. Its very sexy and comfortable. I have a tattoo on my upper arm and I love the sleeves on this top to show it off. I probably will buy it in another color too.
Great shirt for the price. I was skeptical at first but decided to give them a try and I was really impressed. I went up a size... I'm usually a medium but went up to a large since the reviews I read suggested going up in size. It fits just right. Here are a few pictures of different angles of what the shirt looks like on.
I love the length... it offers coverage for curvy women like myself.
Looks and feels fabulous! It's just the right kind of jacket for me in north of Sweden early September. For your kind remind, if you have broad shoulders and quite large arms, buy a larger size. My mom said that the price is so cheap. She couldn't believe that the quality is much better than she expected. Hahaha, overall, it's a good purchase.
"Very warm sweater! I bought it for my mum's birthday and she really really really loves it! It is very well made and the design is absolutely autumn essential. It runs a little small but the design is the thing I love. Also I love the way this feels on body it's so smooth and soft. Overall considering the price it is a good product. I think I will buy some other items from this site again.
"
This dress is not only beautiful, but elegant and sexy. You guys should produce more items for bigger American women. I have been considering about so many items other websites but however the size are too small.
I placed an order for 2 suits. The suits arrived and were not true to size as advertised. In with the suits was the invoice for how much the suits cost the company. I was charged $60 and they paid $13 for both suits. I inquired about returning the suits which took several attempts and going back and forth to get them to send me the return info. I mailed the suits back with the return info provided and paid for tracking with signature required. They refused the suits. I have still not received the suits back nor a credit. If "0" was a rating that is what I would rate
When you try and return a product for exchange they will not let you reach anyone because they require that we make 'a ticket' first and it keeps asking for a transaction #. Sounds simple but they have conveniently left out that number so all that keeps happening is that we are going around in circles without being able to complete the required steps. That ticket is the only way to contact them but since it don't work nothing happens.
Ordered...item doesn't fit according to their charts. Been trying to return .. asked for address. ..they don't respond immediately so you can get a CREDIT. . So you're stuck w product.
WARNING: DO NOT ORDER FROM THIS SITE! !
I ordered some cute swimwear. However, it did not fit properly and I have been trying to return them, and THAT PROCESS IS BEYOND STUPID! I have tried to put in a ticket, and the order number I have in my email doesn't work for the return ticket. You cannot reach anyone directly without a "ticket", but I cannot create one because of my "invalid" order #. SO I tried tracking the shipment to see what the order number came up as in case it somehow changed. Funny thing! It's the same order # stated in the email. SO does ANYONE have any suggestions. They have made it impossible to return this order, or even contact a representative in order to assist me. I shouldn't have to eat $50+ dollars.
Hi Jessica,
Sorry for all this trouble. Your order number is correct and we have been processing the return for you now.
I have sent a message to you, please have a check and reply.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
Loading...


Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards