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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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Make ticket for return & 1 big run around. Got ticket wrong item. Contacted 2 wks ago no reply. 2 days before my 30 days, I got a reply. I could not get a ticket for over a week. Then the wrong 1 so they could delay until my time was up. This SO CALLED COMPANY IS NOTHING BUT A RIP OFF. CONTACTING BETTER BUSINESS BUREAU. THEY NEED TO BE BLOCKED FROM SELLING IN THE U.S. CHEAP MADE WITH NO RETURNS. WHAT A SUCK COMPANY. IF I COULD I WOULD GIVE IT NO STARS PERIOD. I'M WARNING THE PUBLIC ON THIS COMPANY ON FACEBOOK. DON'T BE STUPID AND MAKE THE MISTAKE I DID
The advertising was off on sizing and then when I asked to return them it was like trying to return to a sketch place in the slums of China. Waste of $100
These clothes are not made in the U.S. and they have to come from overseas then go through customs. All in all it took about 3 weeks but what I did order was nice
Sizes won't fit a child. Over pay on shipping. Can't reach customer service. NO RETURNS. SCAM. SCAM. MANY OF THESE DOTES ARE SAME PEOPLE WITH DIFF COTP NAMESEeic Dress. Lilith Dress BEWre
Ordered a swimsuit, two tops and a dress. The dress arrived damaged. The swimsuit and two tops are barely held together with thread. The thinness of the swim suit was just awful. Tried to put in a claim. Received a confirmation with a claim ticket number but they never followed up. Made several attempts to contact them. Everything arrives directly from China. My guess is that their guaranteed satisfaction is a complete scam as there is really no way to send it back to China.
Challenging the purchase on my credit card. The company can come pick up their junk from me personally. Product is a piece of junk and not as described! Get much better deals at a department store with better quality.
I purchased a dress from liligal. I ordered a size up and the dress fit perfect. The dress was made really well and the material was of good quality. Wore the dress to my Family Reunion banquet and received many compmiments.
The swimsuit was poorly made and 2 sizes to small. I made several attempts to submit a ticket then tried to call several times
I couldn't submit the ticket BC it kept saying,"wrong order number."
I never could get anyone to answer the phone, so I guess I'm screwed here! Thank God I only ordered 1 swimsuit!
BEWARE OF THIS SITE!
I wouldn't give them a rating of 1 but its the only way I could submit! 0 is what I think they deserve!
Their sizes are all off-everything is exceptionally small. Try and return and you get no where. Lots of emails sent. They either do not answer or send you an email that tells you nothing. No way to return-address label is Chinese!
I have placed 6 orders and getting ready to place the 7th order. I just cant get enough of this company and the deals. The jewelry is awesome and so affordable that I just cant quit ordering. Everything I ordered is beautiful and everyone wants the pieces that I have decided to order for family and friends too. I also get discounts and earn points that help to bring the total of your order down so you can order even more.
Love this blouse extremely sexy. Ended buying three as if this writing... a birthday gift for my sister who admired mine.
According to other customers, the size of this item is a bit smaller than usual. Thus, even though I'm usually size S, I ordered M, and it fits perfectly. The fabric is very soft, but is thinner than I'd prefer. Overall, it's a great product, and I'd recommend it to anyone.
It's a good outfit for the price. The reason why I am giving it 3 stars is because the material is kind of cheap. If you bend over it will become see thru. I ended up returning it because it did not fit me right. I am 5'6" and weigh 160. My measurements are 36" 30" 38" the bottoms were a little looser then I wanted them to be and the top was too small
Worst service ever, their customer service is beyond a joke! The website says easy return, that's a joke too! All they do is send you email after email after email expecting a response. When you respond to each time they just ask you the same question over in the the next email. No phone number to call. I returned per their stupid mode of return that they work with which is a joke and mailed my package back to the address that they sent in one of their several emails to have it " RETURNED TO SENDER" whenthey received my package. Not only am I out $27 for the bathing suit but I'm also out eight dollars for shipping when I set it to them and they returned it to me! Of course they won't give me my money back now. The clothes fit $20 I guess because their bra cups in their bathing suits are absolutely a joke. It wouldn't even fit my eight-year-old niece! BUYER BE WARE. Do not order from this crappy company
Dear Customer
I have applied the refund for u, pls wait about 1-3 working days to get it
It was just to small for me. I am a 20/22 and normally a XXL will fit. This dress just runs really small. All of my cloths that are not a numbered size are XXL and they are plenty big. BUT the dress is beautiful and I love it in the other colors that it comes in as well.
Absolutely astounding value for such a reasonable price. The workmanship was far superior to what I expected. It is a high quality dress with skilled decorative embellishments on the front and back. There was no zipper, but the stretch fabric made it easy to put on and take off. I will wear this dress again to a New Year's Eve party or other Roaring 20's theme event. It was such fun to wear, and I received many compliments. Thanks for having such an incredible product.
I'm 5'9"" about 170 with a little stomach. I got an XL and it fit perfectly. Do expect thin material, it is basically a Halloween type costume. Expect that type of fabric quality. I thought it was well worth $29.99.
5 stars for being inexpensive! Sure the fabric is a little thinner than you'd get with a $80 department store swimsuit. I don't have high expectations for this holding up to multiple washings and wearings but is sure to last a short summer season. Don't be afraid of fit. I was scared and ordered a size larger than I would normally. This is a 3xl size 12-14. I might have been better off with a 2 X but I'm happy to keep and love this suit anyway
I agree with the other disappointed customers. The actual product is NOTHING like the picture. The sizing it totally off(runs very small), and lets not get started on the quality of the material! CHEAP, CHEAP, CHEAP. The package that it arrived in looked like a bag you get from the neighborhood convenience store. No other invoice included. I was just so excited by the pictures and the price, I did read the FINE PRINT. Wish I would have pulled up reviews before I got suckered in. This 5 STAR review... I feel are fake. Buyers PLEASE beware.
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
Rotita Liligal, Shein, Fasion Mia, an many other sites advertise the same clothes for the same ridiculously low prices. There is no such thing as a free lunch. You cant possibly get the beautiful dresses they picture for only 30 bucks. The sites look legit but beware. If it looks like a Chinese company, stay away from it. If the models look Chinese (even when they chop off their faces) or the descriptions are not quite written grammatically correct, know you are are about to be swindled. Also important if every review on their site is a 5-star, you know they are fake reviews, or are being compensated somehow to write good reviews.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards