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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Love love love the outfits from this site! This is the only online site I trust to buy my clothes. Took a while to get items, but really cute! Free shipping and they always have specific measurement for each item. Good quality and you can't beat the price! Would definitely recommend!

Date of experience: August 30, 2017
Pennsylvania
1 review
1 helpful vote
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Good customer service!
August 31, 2017

I love love love this site. This is my first online shopping. I ordered 7 dresses and I loved it. The clothes on it are very cute and unique I am so glad I found it. Very inexpensive and good quality and the sizes are true to size! Customer service were very helpful and professional. Thank you :)

Date of experience: August 30, 2017
California
1 review
0 helpful votes
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Loved all my pieces!
August 31, 2017

I actually had a great experience with this site. Everything was exactly as I ordered. The clothes are really pretty and just as they look on the pictures! It also came in the perfect size, and it only took a week to arrive! Loved all my pieces! All in all I was impressed!

Date of experience: August 30, 2017
Texas
1 review
0 helpful votes
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I actually like it
August 31, 2017

Their customer services tirelessly to answer my question. It makes me feel sweet and choose a correct a right size at last. This dress is exactly what I wanted. The size and material is perfect. White color and lace material make me looks more femininity. Its a happy shopping experience.

Date of experience: August 30, 2017
Georgia
4 reviews
15 helpful votes
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The dress was lovely, but was at least two sizes too small, though I followed the size charts. The company wants me to pay to ship it back, or to give me back half what it cost me! Neither of those is satisfactory.
Had the dress fit, I'd have loved it. It was a lovely fabric and gorgeous blue.

Date of experience: August 30, 2017
Rotita R. Rotita Rep
over a year old

Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards

Australia
1 review
19 helpful votes
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Before buying online I like to read reviews of the product. After reading the huge volume of 5 star ratings, one after the other, I got a very strong feeling that they were written by the company staff to bolster their average overall ratings. Look at the names and the language used, a bit suspicious...

Date of experience: August 30, 2017
GB
1 review
6 helpful votes
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Dress looked nothing like the picture when it arrived really cheap material,,, took 5 days and twenty emails trying to get money back,,, In the end was told to keep the dress and they give you a part of the payment back,, which I agreed to in the end because they made it very complicated,,, worst ever company,,, from china which I did not realise when I ordered,,,, Never Again,,,,

Date of experience: August 30, 2017
New York
1 review
0 helpful votes
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Love this store
August 30, 2017

This is a well made shirt and the material is thick and luxuriously soft. The design is not suitable for a larger bust. It pulls along the bust line. My daughter tried it on and it fit her really well.

Date of experience: August 29, 2017
Georgia
1 review
0 helpful votes
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My best love
August 30, 2017

Good quality but I found the size chart was sized small for me. I ordered XLG but is not comfortable for me. I would like a refund since the Autumn event is tomorrow. I am sorry this did not work for me. I like the service and company appears to be great and will refer people to Rotita. Thanks

Date of experience: August 29, 2017
North Carolina
1 review
0 helpful votes
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Recommended it
August 30, 2017

Very cute dress. I ordered l, but it is a little to loose on but. I will fix this and then it will be perfect; The colours are great, like the pics. Many thanks rotita!

Date of experience: August 29, 2017
Texas
1 review
0 helpful votes
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Fits perfectly
August 30, 2017

I get a ton of complements on this shirt. I wear different tank tops underneath. My daughter steals it every chance she gets. It is true to size, soft and doesn't shrink when washed

Date of experience: August 29, 2017
Florida
1 review
0 helpful votes
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I have used this website several times to purchase both individual items and bulk items for a club that I belong to. I have found both the clothing and jewelry to be of good quality and as depicted in the photos and descriptions. A few times the shipping has taken slightly longer than stated but this was expected as the items are coming from overseas and I always account for this when shopping at these sorts of websites. Overall, the prices simply can't be beat and the wide range of selection that they have is also pretty amazing.

Date of experience: August 29, 2017
Florida
1 review
0 helpful votes
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I was very happy with all of the fits and the quality of the fabrics! Shipping was good came just in time for my trip, I got quite a few compliments about the dresses and can't wait to wear them again! I am one happy customer!

Date of experience: August 29, 2017
New York
1 review
0 helpful votes
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Incredible product.
August 30, 2017

The dress arrived in perfect timing and was exactly what I ordered. What an incredible deal this was for such a beautiful dress. She looking amazing in that dress.The quality of dress was very good. Your prices were unbelievable. I'd certainly recommend this site to anyone and will be returning for more in the future

Date of experience: August 29, 2017
Kentucky
1 review
0 helpful votes
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I've ordered a few things from liligal and have always been very satisfied. I like the quality of the clothes and I think it's a very good deal for the price. The latest thing I got is this burgundy sweater and I love it, it has a very interesting and creative knit design and is very warm and comfy. I would definitely recommend!

Date of experience: August 29, 2017
New Jersey
1 review
0 helpful votes
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I was turned onto liligal by a classmate of mine after admiring her jacket. I had never heard of it before and was leery that I would end up with cheaply made imported clothes given how inexpensive they were. Boy was I wrong! I ordered the pink dress for my sisters baby shows and OH MY GOD. I got 15% off for it being my first order and it was in my hands in a week. The dress was well made and beautiful! I've since placed a larger order and am slowly redoing my wardrobe. The prices are so good!

Date of experience: August 29, 2017
Ohio
1 review
0 helpful votes
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Excellent business. I love them for their well-priced clothing and prompt delivery. I ordered some cute dresses and accessories for my wife and I received them exactly as advertised a few weeks later. Well-priced, quality clothing combined with prompt delivery has made me want to do business with them over and over.

Date of experience: August 29, 2017
Pennsylvania
1 review
0 helpful votes
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This was my 10th order from liligal and I am so much satisfied with the products, service, support, time line everything. I will ask all other online shoppers to try this once, you will get a great experience. This website is simply awesome and quality of products also very very good. Thanks, Keep it up!

Date of experience: August 29, 2017
China
1 review
0 helpful votes
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My favorite~
August 30, 2017

I bought a jacket from here that I needed for a party. The jacket was exactly like what it looked like online. It is now my favorite jacket I own. I got it in time for the party. They stayed in contact about shipping and it was prompt. I would definitely use them again.
My favorite~

Date of experience: August 29, 2017
Missouri
1 review
0 helpful votes
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Perfect good.
August 30, 2017

This dress hides all the flaws! The top hangs loosely to hide my waist and my arms are covered just enough. This dress is on the short side but is classy enough to pull it off. Quality is good as well. The skirt has some stretch which makes the fit even better. My measurements match the size and so that's what I ordered and the fit was perfect.

Date of experience: August 29, 2017