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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Donna D.
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I'm in denial about gaining weight (haha) and as such probably should have gotten a Large instead of a medium. That being said, this skirt is adorable, well made, and sturdy! The fabric does not stretch, so keep that in mind. I love the folded fabric at the front, it does not make the skirt appear bulky as I feared it might. Definitely need this in more patterns/colors for my wardrobe!

Date of experience: September 3, 2017
Pennsylvania
1 review
0 helpful votes
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I ordered this in both a medium & large. The medium fit but the large fit better and was more comfortable. I am usually a size 8. The length is right at the knee - I am 5'4 -- and 52 years old so I thought it was the appropriate length for me. Great skirt for the price. I had to iron it and after having to sit at a luncheon all day - it wasn't extremely wrinkled. I would recommend this skirt. The red is very vibrant and bold. Hopefully it washes well!

Date of experience: September 3, 2017
California
1 review
0 helpful votes
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Nice material, good cut
September 4, 2017

The material is very stretchy, which I am very happy about! I was worried, because the dress was so affordable. But it looks like it will stand up to some wear just fine! It is a little heavy so it probably wouldn't be the best for a warm summer day, but it is very pretty! Looking forward to wearing this dress!

Date of experience: September 3, 2017
New Jersey
1 review
0 helpful votes
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Pleased beyond pleased.
September 4, 2017

This dress is perfect. I bought size large. I was worried when I read another poster say they looked like a fat Minnie mouse in the red polka dot dress. I was very pleased to put it on and its nothing like the horrid thought I had in my mind when i read it. I was amazed at the quality of the dress. The material is not flimsy at all. It is just beautiful. The lines are perfect with my body type. I'm 5'5" and 195lbs. I have a fat baby gut from all my kids and this dress hides it perfectly. I don't need to wear any shapewear at all! Perfect for the summer. Its also about knee length so it hides my thighs without being too lose anywhere. Just an overall perfect fit!

Date of experience: September 3, 2017
Louisiana
1 review
0 helpful votes
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Very impressed overall
September 4, 2017

I am actually very impressed with this. It's great and perfect for what I needed. The material is so nice, too! With a black petticoat underneath, it was just perfect and everyone loved it! Can't beat the price for this quality.

Date of experience: September 3, 2017
Arkansas
1 review
1 helpful vote
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This dress is so cute! I am a size 16, and bought the XL, it fits perfectly! It arrives very quickly. I would recommend a petticoat though, I think that the dress looks cute without it, but the petticoat really gives it the retro look that I am aiming for.

Date of experience: September 3, 2017
Texas
1 review
0 helpful votes
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Awesome dress! Great fit, super comfortable. My husband loved it. Everyone loved it.My favorite part: The more you dress it down, the better it looks. I loved it so much that I am ordering 2 more in different colors and styles.

Date of experience: September 3, 2017
Australia
5 reviews
0 helpful votes
Follow Marcus C.
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They need shut down their website or change their business structure at least! I m done from this site

Date of experience: September 3, 2017
Pennsylvania
1 review
11 helpful votes
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Skeptical
September 3, 2017

If you notice, every favorable review us written by a man, and some even use the same exact phrasing such as "love love love". I think these are fake reviews meant to boost the rating

Date of experience: September 3, 2017
Florida
1 review
5 helpful votes
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I made the big mistake of ordering from this company, without realizg they are in China. After waiting 3wks, started tracking order, which showed "delivered" but no other info. Tried a few times to open a ticket, as they call it. Got nowhere! They cannot be reached by phone and they do not care anthing about customers. I am in the process of getting my money back from Paypal, hopefully. Don't make my mistake!

Date of experience: September 1, 2017
Minnesota
1 review
7 helpful votes
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Ordered a blouse August 9th. As of September 1st have not received it. No answer to several emails. No phone number listed.

Date of experience: September 1, 2017
California
1 review
6 helpful votes
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I will not do business with this company again! Was unable to return merchandise because I could get in touch with them for the return materials. No response to email; no way to contact by phone. Paid through Paypal and PayPal totally failed to follow through on their commitment after I finally was able to return the items at a cost of $22+ by refusing to accept my verification of return!

Date of experience: August 31, 2017
Texas
1 review
7 helpful votes
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Scam
August 31, 2017

Ordered bathing suit, the size wasn't even Close.
Tried returning it... no way to get it done. NO PHONE WOULD EVER ANSWER. NO REPLIES TO MULTIPLE EMAILS.
They allow 5 star posts but I seriously doubt they are real. This is a Chinese Co and scamming is a way of life over there.

Date of experience: August 31, 2017
New Jersey
1 review
0 helpful votes
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Great size
August 31, 2017

Very elegant and fits true to size. Initially, I was skeptical because the price is very inexpensive, but this item is made of a good quality material, with the exception of the zipper. Overall, I am very satisfied with this purchase.

Date of experience: August 30, 2017
Indiana
1 review
0 helpful votes
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Perfect Fit
August 31, 2017

Stunning. Truly a nice suit and a perfect fit. I ordered this item late in the season, and it turned out to be exactly what i hoped it would be. Great color, good fit, nice texture, very sexy without being too revealing. Thank you!

Date of experience: August 30, 2017
California
1 review
0 helpful votes
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Best online
August 31, 2017

I have to admit I was expecting to be disappointed with my outfit as it is so hard to find an online retailer that sells quality clothing. My jumpsuit was not only made of quality fabric but the workmanship was superb. The only downside is that I paid for expedited shipment as I had a function to attend but my package was received in excess of the shipping time stated on the website

Date of experience: August 30, 2017
New York
1 review
0 helpful votes
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Love this store
August 31, 2017

Very happy with my swimwear... Very good fit and good quality. Exceptional service and very quick delivery to my door in Australia Will order from this site again...

Date of experience: August 30, 2017
New Mexico
1 review
0 helpful votes
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Love it
August 31, 2017

The quality is really good for the cheap prices so far I've gotten a lot of things from this website and I do not complain about the shipping time because everything else is good so at least something a bit bad had to slip in. Love this website for its good prices. And the costumer service is really good, I honestly do not understand the complaints about that. My point is that i love this site and will keep using.

Date of experience: August 30, 2017
Florida
1 review
0 helpful votes
Follow Alexander A.
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Love love love the outfits from this site! This is the only online site I trust to buy my clothes. Took a while to get items, but really cute! Free shipping and they always have specific measurement for each item. Good quality and you can't beat the price! Would definitely recommend!

Date of experience: August 30, 2017
Pennsylvania
1 review
1 helpful vote
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Good customer service!
August 31, 2017

I love love love this site. This is my first online shopping. I ordered 7 dresses and I loved it. The clothes on it are very cute and unique I am so glad I found it. Very inexpensive and good quality and the sizes are true to size! Customer service were very helpful and professional. Thank you :)

Date of experience: August 30, 2017