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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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Very Disappointed
November 25, 2023

After receiving my order, which was not a fast delivery, I requested to return the item and was told it has been over 30 days.
This was my first and last Rolita purchase.

Date of experience: October 30, 2023
New Jersey
1 review
0 helpful votes
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The product you buy and what you receive are totally different. Then you can't find a return phone number as the process appear to be convoluted and you loose your money. Don't ever buy from them.

Date of experience: October 30, 2023
Australia
1 review
0 helpful votes
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Good quality clothes
October 30, 2023

Never had a problem with Rotita efficient service and delivery

Date of experience: October 29, 2023
Canada
1 review
0 helpful votes
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Great products
October 30, 2023

Products were as described and fit well. Great selection and styles.

Date of experience: October 29, 2023
Canada
1 review
0 helpful votes
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Beaux vêtements
October 28, 2023

J'ai commandé en ligne et j'ai reçu le tout tel que demandé. Je suis satisfaite!

Date of experience: October 28, 2023
Florida
1 review
0 helpful votes
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Great buy...Great value
October 27, 2023
Updated review

This was my 5th order placed with Rotita and I haven't been disappointed. All items ordered were received as promised.

Date of experience: October 27, 2023

Love my new swinsuits
May 17, 2023
Previous review

My husband purchased two swimsuits for my birthday and the fit perfectly. I really like the style and colors!

Date of experience: May 17, 2023
Canada
1 review
0 helpful votes
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Items are true to size... sizing chart is very helpful.

Date of experience: October 26, 2023
Massachusetts
1 review
0 helpful votes
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Bad fit
November 19, 2023

I ordered 10 bathing suits the sizes run small none of them fit I was not sent a return shipping label and I contacted company and was told I was one day late to return I will never order anything from this company again.

Date of experience: October 23, 2023
California
1 review
0 helpful votes
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Bought a nice bathing suit. Loved it!
October 22, 2023

My order was sent to my house right on time! L am 59 years old. L ordered a bathing suit that is perfect for my age and figure. L am very happy with rotita clothes, products. L was notified via e-mail when it was going to arrive. The prices are also very reasonable.

Date of experience: October 22, 2023
Texas
1 review
0 helpful votes
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Disappointed
October 27, 2023

The quality, the mdse was faded in areas. The stitching was unacceptable. And the clothing wasn't true to size

Date of experience: October 19, 2023
Virginia
1 review
0 helpful votes
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Really nice blouses
October 20, 2023

Fast ship and was pleased with the quality of each blouse. Pretty and unique clothing designs. Would order again.

Date of experience: October 19, 2023
California
1 review
0 helpful votes
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Anniversary outfit
October 19, 2023

I received the items, they were a little tight I ordered the M because the L seem small. I kept the order in hope of loosing weight.
The items were nice.

Date of experience: October 19, 2023
Arizona
1 review
0 helpful votes
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False, false advertisement!
October 26, 2023

I wanted to do a return and provided that it was before the 30 days and it got denied.

Date of experience: October 19, 2023
Indiana
2 reviews
0 helpful votes
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Product
October 19, 2023

Shipping was good. I needed expedited shipping and the delivery was as stated. I ordered two item and was very pleased with one the other not so much but I think it was a personal thing.

Date of experience: October 19, 2023
New York
1 review
0 helpful votes
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Unhappy
November 10, 2023

I'm not happy wirh how some of the dresses fit although they're supposed to be the same size. I do not know the difference between a size 16 and 18 as the size guide has XL.US 16-18. How do I get a Size 16 which is my US size and not 18 which is too big for me.

Date of experience: October 11, 2023
Georgia
2 reviews
0 helpful votes
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Close
October 9, 2023

I love the prices and easy to find the size which is small 4 to 6.

Date of experience: October 9, 2023
GB
1 review
0 helpful votes
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I had problems with delivery, but I spoke to customer service, and everything was resolved quickly and politely.

Date of experience: October 9, 2023
Australia
2 reviews
0 helpful votes
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LOVE IT
October 8, 2023

Easy to order and quick delivery.
Sizes were perfect and quality was great. Just what I needed for holidays.

Date of experience: October 8, 2023
Georgia
1 review
0 helpful votes
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Beautiful dresses looked like the pictures shipping a little slow but was very satisfied with my order will use you again

Date of experience: October 8, 2023
Canada
1 review
0 helpful votes
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Three new tops
October 8, 2023

I love my new tops. They fit perfectly. I have 3 others on the way as well. Can't wait until they get here. Waiting is the hard part. Hope they fit as well as the first ones.

Date of experience: October 8, 2023