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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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I had a very pleasant and satisfying experience with Rotita whenI needed to return an item. They continually kept in touch and gave me time to respond. It was a nice change as a consumer. I received my refund as soon as possible. Thanks once again!
The company was so helpful when I thought my package had not arrived.
They tracked the exact details of when it was delivered. Mistakenly, I had placed it amongst unopened packages.
A blouse was deleted from my cart. I was very upset about that.
בשום מקום לא נרשם שהבגד הוא יחידה אחת (אוברול). זה לחלוטין לא מתאים למה שנראה בתמונה.
My $93 + order resulted in a $57+ refund. Too much, IMO. $31.96 handling fee is outrageous. I will not use ROTITA again.
This will give a laugh for the day - when first received the dress I actually tried with great difficulty to put the dress on with the V in the front - then realized the V was in the back. The design of the dress is just lovely.
Love each and everyone of my pieces of clothing I brought from the website. Got some many compliments on them all. Will definitely be my shipping place for ever
Ordering is easy and although you may have to wait two weeks before you get your items, they are packed well and quality clothing. Thank you
Bonne taille bonne qualité je suis très satisfaite. Réception De la marchandise à la date fixée
The quality was not there i just put it in garbage
Ordered an item of clothing, which were really cute. Right after I placed this, I was hacked on my credit card. Cannot prove it was this purchase. It was the only purchase I made in that time frame. Had to get new card. Not happy.
I first purchased swimming wear (2) from Rotita as presents for my daughter, unfortunately, the products did not suit her, although they were of good quality. Rotita did not "punish" me for my "mistake" and allowed the products to be returned and gave full reimbursement. I've just purchased from them 2 blouses for myself and this time, I am fully satisfied.
I have purchased two items the last couple of months that I have had problems with. The red swim top was incredibly too small(although others I have ordered are true to size) and then this pantsuit one piece that doesn't remotely look at all like the picture. But! Yo send it back you have to pay ANOTHER $10. That's bad in my opinion. I already paid for the product snd to ship it here. Then I have to pay to return it. Nope. Not happy.
Fit is good just does not look like what the picture shows
Rotita offers pretty items that are priced well and look good when worn
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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