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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Swimsuit return
September 25, 2023

I had a very pleasant and satisfying experience with Rotita whenI needed to return an item. They continually kept in touch and gave me time to respond. It was a nice change as a consumer. I received my refund as soon as possible. Thanks once again!

Date of experience: September 24, 2023
Florida
2 reviews
0 helpful votes
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Help finding package
September 21, 2023

The company was so helpful when I thought my package had not arrived.

They tracked the exact details of when it was delivered. Mistakenly, I had placed it amongst unopened packages.

Date of experience: September 21, 2023
Kentucky
1 review
0 helpful votes
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Contents of my bag
October 18, 2023

A blouse was deleted from my cart. I was very upset about that.

Date of experience: September 18, 2023
GB
2 reviews
0 helpful votes
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Clothing
September 14, 2023

I have purchased a number of tops from rotita and I have never been disappointed.The quality of the garments is second to none.

Date of experience: September 14, 2023
Israel
1 review
0 helpful votes
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מאד לא מרוצה מהרכישה
October 13, 2023

בשום מקום לא נרשם שהבגד הוא יחידה אחת (אוברול). זה לחלוטין לא מתאים למה שנראה בתמונה.

Date of experience: September 13, 2023
Indiana
1 review
0 helpful votes
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Returns are EXPENSIVE.
October 12, 2023

My $93 + order resulted in a $57+ refund. Too much, IMO. $31.96 handling fee is outrageous. I will not use ROTITA again.

Date of experience: September 12, 2023
Canada
1 review
0 helpful votes
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Love It
September 11, 2023

Purchased a lovely little black dress I love it, I purchased a lot of bathing suites also and they fit great

Date of experience: September 11, 2023
Canada
1 review
0 helpful votes
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I love the dress
September 9, 2023

This will give a laugh for the day - when first received the dress I actually tried with great difficulty to put the dress on with the V in the front - then realized the V was in the back. The design of the dress is just lovely.

Date of experience: September 9, 2023
California
1 review
0 helpful votes
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Best and prettiest clothes
September 8, 2023

Love each and everyone of my pieces of clothing I brought from the website. Got some many compliments on them all. Will definitely be my shipping place for ever

Date of experience: September 8, 2023
Florida
1 review
0 helpful votes
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Ordering is easy and although you may have to wait two weeks before you get your items, they are packed well and quality clothing. Thank you

Date of experience: September 8, 2023
Canada
1 review
0 helpful votes
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Entièrement satisfaite
September 8, 2023

Bonne taille bonne qualité je suis très satisfaite. Réception De la marchandise à la date fixée

Date of experience: September 8, 2023
Canada
1 review
0 helpful votes
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Thé qualité was not there
October 8, 2023

The quality was not there i just put it in garbage

Date of experience: September 8, 2023
Canada
1 review
0 helpful votes
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Bathing suit
September 8, 2023

I am ver pleased,it fit exactly as I wanted.Good quality.

Date of experience: September 8, 2023
Rhode Island
1 review
0 helpful votes
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Clothing
October 8, 2023

Ordered an item of clothing, which were really cute. Right after I placed this, I was hacked on my credit card. Cannot prove it was this purchase. It was the only purchase I made in that time frame. Had to get new card. Not happy.

Date of experience: September 8, 2023
GB
1 review
0 helpful votes
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Good Product, Good Service
September 8, 2023

I first purchased swimming wear (2) from Rotita as presents for my daughter, unfortunately, the products did not suit her, although they were of good quality. Rotita did not "punish" me for my "mistake" and allowed the products to be returned and gave full reimbursement. I've just purchased from them 2 blouses for myself and this time, I am fully satisfied.

Date of experience: September 8, 2023
Florida
1 review
0 helpful votes
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Way too small
September 2, 2023

I have purchased two items the last couple of months that I have had problems with. The red swim top was incredibly too small(although others I have ordered are true to size) and then this pantsuit one piece that doesn't remotely look at all like the picture. But! Yo send it back you have to pay ANOTHER $10. That's bad in my opinion. I already paid for the product snd to ship it here. Then I have to pay to return it. Nope. Not happy.

Date of experience: September 2, 2023
Canada
1 review
0 helpful votes
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Fit is good just does not look like what the picture shows

Date of experience: September 2, 2023
Canada
1 review
0 helpful votes
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Grandeur
September 30, 2023

Ne correspond pas à la chartre des grandeurs donc 2 maillots à donner.
Très déçu

Date of experience: August 31, 2023
New York
2 reviews
0 helpful votes
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Pretty items
August 31, 2023

Rotita offers pretty items that are priced well and look good when worn

Date of experience: August 31, 2023
Connecticut
1 review
0 helpful votes
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Service
August 30, 2023

I always get good service from Rotita. The clothes fit really well and the quality is good.

Date of experience: August 30, 2023