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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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This shirt is super cute! It's comfortable and soft, kind of silky. It sits right below the waist, so great for work or to wear with high waist skirts, The colors are much brighter than they look in the picture, but it's really beautiful.
Great for the price! Fits well, I'm generally a size small, but ordered a medium so that it would be flow and it's perfect. Material is a little thin, but doesn't bother me. Looks as pictured.
I recently ordered the pants and I'm in love! They fit me PERFECTLY which is rare for pants to do because of my odd shape. They are so comfortable too. They arrived exactly when they said they would which was another pleasant surprise. I had no issues at all with anything from reviewing the site, placing the order and receiving my product. Ladies you must check out this site!
I love this top! Very lightweight fabric. Make sure you have a slip or tank or something underneath. I hand wash it, but you could place it in a wash bag if you'd rather. It fit just right.
This is a gorgeous shirt, I got the one with the brightly colored wheels. I love this shirt because it's very nice and loose around the mid-section, it's lightweight and comfortable.
Placed my order 3 weeks ago have gotten nothing, no email no mercahdise yet but they sure charged my credit card the next day, no way to do business, first time and last time customer
While I understand that their custom is to only give store credit, they did credit my card. Of course, only when I complained after a good month, they did look into it and realized that the item had been back ordered and not shipped. I am glad that I only ordered 2 items to test the waters. I don't think they are dishonest, just disorganized?
I received 1 item of 2. (was charged for both) When I tried to reset my password (several times) I kept getting an error message, The only tracking information I received was for 1/2 of the order. They are impossible to contact. They make it impossable to contact them.
Liligal.com is super easy to navigate and my package arrived within the window it said it would. There's a wonderful and vast selection of fairly priced clothing and accessories, and I'll be sure to use this site in the future for gifts and the like.
I agree its a very hard company to get in touch with. I had a order on one item since sept 20 still haven't received it yet, and it was on my pay pal account and charged for it and have not RECEIVED IT
I wrote a review earlier, saying that my return of a skin-tight top was "pending."
I followed all their rules, but was told I am not "eligible" for permission to return. That's $35 I GAVE AWAY! Their website claims "easy returns," Mire like "easy money" for them!
After 10 emails (every which way that I could), I finally got the purchase refunded. I still would not order from them again just because of everything I had to go through.
Do not order from this company. It is a total rip-off. They keep telling you to use their website, which doesn't work! I think it is setup to not do a thing but take orders. Then you can't do anything with the order. I just keep getting the run around. RUN! Buy from anyone else.
This company advertises heavily on Pinterest and Facebook. The quality is horrible, looks nothing like the pictures, and they will not respond to emails to return items back to China, just hoping we will eventually give up. They are ripping off the USA!
The worst service Ive ever received. Purchased bill charged on my account on October 1st and on November 2 still not received. Never again will I purchase from Lili Gal.
OMG - I never thought this would happen to me, and it did. I purchased two dresses, reviewed were great, so I took a gamble. At $35 a piece, you would think I would have know right there... but no... received the dresses - horrible quality, nothing like the photos. I went to return them and have received no contact back. There's no phone number to call, they won't reply to your emails. Pretty sure I got scammed. Ugh.
I was lured to their website because of a too-good-to-be-true looking jacket for $48. They can't even spell "Thanksgiving" correctly! Under their customer service heading, one of the options was "How to Made Order". OMG what a joke... so glad I am staying away from them. I will do a google image search to see if somehow I can come up with the REAL manufacturer or retailer for the cute jacket I saw!
Recieved my product was totally dissatisfied with the quality. I have no return info! No paperwork was sent with the package. And it came from Hong Kong. Give me a break. This is not a company i will deal with ever sgain!
Dear customers,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
I have bought a few things of Rotita, and I must say the service is excellent, my orders usually arrive earlier than stated within two weeks, I think the clothing is excellent, and very reasonable, shall return again
Bought a jump Suite fabric cheap as sizing very bad. Why do these companies do this do they not want repeat customers. Whats the use of having great designs with poor quality and sizing. Not impress delivery very fast thats the only thing good about the purchase. Will never order from them again. Rather will use their designs with personal seamstress. Keep the designs flowing.
Dear customers,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
After ordering from this company, and waiting for a month for an email or something to show my order was on it's way, it did arrive finally 2nd day mail from China. Unfortunately after waiting for the coat I ordered, it was too small. There is no way I will send it back with the lack of communication with company. So I'm guessing China sizes are way smaller than US sizes but I had no idea this garment was coming from China. Now I know. Now to find someone very tiny to give this very nice coat to. I am a sz 4 and it was too small for me, Can't recommend this company, too iffy.
This company is the worst that I have ever dealt with. The clothes are cheaply made and it is impossible to send them back for a refund. They have no one to speak with and their email message back to you is always the same. They do not send a receipt or an address with the package which by the way, was overcharged forty dollars. Please do not make the same mistake that I made! Shop elsewhere.
Dear customers,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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Dear customers,
We apologize for the inconvenience.
There is time difference, so we cannot respond you on time, please understand
Should you need further assistance, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from site jabber.