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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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I was most impressed with the online customer service. The speed of the service request was exceptional. I had a problem with delivery. Upon submitting a ticket, the customer service department was quick to supply an answer to my request. Even the refund was delivered with speed.
I ordered swim dress from Liligal.com. I have to say it is much better than I expected it to be. The colors are beautiful and strong. The size fits perfectly. I will order another piece, just in different color.
I am pleased with my merchandise, however, I wish it didnt take so long to get it. I like the way the clothes look on me and I get a lot of compliments whenever I wear something from Rotita.
Also posted something similar for liligal:
I'm getting creepy ads from liligal and rotita that are obviously based on my prior internet history. The clothes on both sites appear to be the same, and, according to other customers, the two companies are the same as lulugal.
I researched these two companies before buying because I'd had similar problems with aliexpress. From all the stories I've found since then about Chinese companies, I consider myself lucky that I'm only out about $12.
I reported my experience to the relevant consumer protection bodies of my country's government and a national consumer protection television program. I encourage all other cheated customers to do so as well, to add to the mountain of complaints they get for companies like these... which is usually what it takes for something to be done. Obviously, research any company before doing business with them. We've grown too accustomed to good online retailers, and the bad ones are taking advantage of that.
And I hate the fact that all these companies are giving racists an excuse... especially as a Chinese person.
I like the style and comfort of this top and would look at other items that I might order. FYI - it take a while to ship your item once order so please be aware of that in advance.
After threatening them with the US Consumer Affairs Dept. I was notified that my refund had been issued through Paypal. I received it in about 7 days. They had offered a store credit before and I told them I didnt want their merchandise. What a hassle. I wish I had looked into all their reviews prior to ordering. Unless you are Asian size, their clothing is not acceptable for US buyers. I cant speak to quality and construction because they never shipped my order. Buyer Beware! It seems they are using the new name Lulus same catalog exactly.
I received an email asking for me to confirm that my delivery address was different than my credit card address. My mail goes to my business and I wanted clothes delivered to my home. THEY were on holiday for 2+ weeks so I knew there would be a delay in shipping. I got 5 exact emails email for me to confirm delivery address. I answered each one with the explanation. I even went to the sight and confirmed that they had gotten my message and had replied with confirmation. Today they sent email that order was canceled and funds had been disbursed. They have not refunded $$$. Do not, DO NOT order from these dumb asxes! Go flush your money down the toilet. Ill retract this review if I get my money but Im not holding my breath. Thank goodness I can afford the loss and I wont be going nude.; 0{.
I paid. I have not received my order.
I would like a response or refund, and a confirmation of refund.!
I ordered 3 items for a B-day gift and when the finally arrived, I was unable to give them to my friend, as they had a very strong smell of mildew. No refund
Still dont have my stuffI ordered a month ago its still not here other than one shirt arrived. Im still waiting for three more. All items ordered the same day. The one sure I did receive is poor quality the straps are sewn crooked Im so disappointed
NO customer service, no product but they sure took my money... and when I tried to talk to someone... zip, zero zilch...
I have purchased many items from LiliGal, and I have been pleased with them all. Fast shipping also.
I have ordered 2 times and the company seems to take care of returns items quickly. I ordered 2 shirts the first order and one fit great the other one too small. The return request was submitted ang handled very well. MJH
I'm glad I purchased two of this item. Very stylish. I'm looking forward to Summer when I can wear it.
Very happy with my order. The size chart helped me get the perfect fit and the top has washed beautifully. Will definitely order again.
I received an item that did not fit. Rotita customer service responded quickly and offered options to resolve my order!
Absolutely love the clothing sold but I have two orders that I paid for and have not received! I cannot find out how to contact the company!
The style and quality of the clothes are very appealing. I am very satisfied with my purchases. The clothes are attractive.
Never disappointed in the quality and fit of these clothes.
Would definitely recommend to others!
Great variety and stylish items.
I enjoy the styles, a lot, and really appreciate how the clothing runs so true size!
I would recommend this site to others.
Love merchandise design, the fit, and especially the prices. I've ordered several times in the past year. Never disappointed. Ive referred friends and family members. They also agree.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members