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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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I ordered this weeks ago and when I checked the website it was being processed. I sent an e mail asking for an approximate delivery but my e mail was not answered.
No he recibido el paquete, no se que pasa, pero aquí no me ha llegado nada aun. Por favor envíen la mercancía cuanto antes
One word awesome. Love the quality of the shirts that I bought. It would be nice if they would tell you if it's a Jr shirt or miss. Thank you.
The top did not fit n they worked out the problem. Easy to work with. Will order again. The top was as described. Waiting on another. It was shipped separate. The items take 30 days or more.
LILIGAL CHARGED MY VISA 43.12 AND NEVER EVER SENT ME THE BLK/WHITE PLEATED BLOUSE I PAID FOR AND ORDERED ALMOST 2 MTS AGO.
MY BANK IS LOOKING INTO THIS...
STAY AWAY FROM THIS SITE.
I still havent gotten my orders, the first one is over3months old, the new order, still hasnt been mailed, Im not happy with you, pat b
Im going to wear this on St. Patricks Day! Beautiful color, great fit. I have had several compliments. Thank you Liligal!
I have purchased several tops and have not been disappointed. Great web catalog, Easy checkout, Great descriptions. I will be a loyal customer.
Interesting company. Just a feww colorful selections, long waiting period during shipment, need to sign for packages, but high quality clothes! Very cute and true to color!
Extremely pleased with my purchase. Macys quality JC Penny price and no painful shipping cost! Received purchase faster then I thought also!
I was a bit hesitant about this site because of the advertisements on Facebook, but I tried anyway, and I absolutely love the clothes.
After reading the reviews I am one of the lucky ones who atleast received my items.
2 out of the 5 things do not fit. There is no way to return your items for the full refund they alledge! No phone number. They no longer recognize my email address or password! Extremely shady! No invoice came with my order! They obviously do not want you to return anything because they don't want to refund your money! Find another place to shop!
I absolutely love the quality of the clothing I received for my first order with LiliGal. I did send back two items that were too small and asked to be sent larger sizes, and never (so far) have received these items. I also sent for 2 more items that I loved the look of on the website, but have also not received them. So, I really love the quality and style of the clothing I received that fit, but am nervous about not receiving my new order AND not receiving the 2 first order items I sent back to have correct sizes issued.
Never received my order just excuses. I am out $40 bucks. Total scam, don't purchase from them. No way to contact except email which is a joke.
I am very disappointed, I ordered a dress over a month ago, it still has not arrived, and I have been unable to reach anyone to get the status of my order. I filed a ticket and did not get any response back.
The dress fits too small even though I ordered a size ABOVE my usual size. Its cut looks frumpy rather than cool like in the picture It is also longer than the picture suggests. There is no size information attached to the dress to figure out if they sent you the wrong size. The stitching is shabby. It took longer than estimated to arrive. It ships all the way from Shanghai. This is the first time I shopped at this site. Wont be coming back to this site again. Also, ever since I stopped by this site, I am getting annoying ads popping up on my phone all the time. The ads take over the control of the browser (safari) and I have to exit the browser to continue using my phone.
Beautiful colors and fabrics! Washes Well and looks great out of the dryer. Designed to figure flatter. Fast shipping.
Purchased AU$200 worth of clothing from this site and only 3 pieces out of the 5 ordered have arrived so far.
One is 15 cms too big in the waist (Hence, it is 15 cms over the quoted waist measurement) and another item looks absolutely NOTHING like the pictured item which was the most beautiful colour, that i could not resist getting it. Unfortunately, the reality is crap. The colour is junk compared to what I ordered. I went into the site to start a refund request and I cannot get in because i have forgotten my password. So i click on the reset password option and they tell me that my email address DOES NOT EXIST on the system! They have sent all of my receipts and purchase confirmations to this email and updates on shipping and tracking numbers have gone to this email and yet they will NOT let me get into my account order because they state that the account doesn't exist.
The customer service is a damn joke and pathetic. There is no number to call. All you can do is submit a ticket which you can only do IF you have an account and they are telling me i don't. Absolute nightmare and i can't get my money back.
DO NOT BUY ANYTHING FROM THIS PATHETICALLY RUN COMPANY!
YOU WILL JUST BE THROWING YOUR MONEY AWAY!
I was most impressed with the online customer service. The speed of the service request was exceptional. I had a problem with delivery. Upon submitting a ticket, the customer service department was quick to supply an answer to my request. Even the refund was delivered with speed.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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