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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

New Jersey
1 review
5 helpful votes
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I received my order after waiting over a month. It was so disappointing when I opened the 2 packages and saw the poor quality of the material of the 2 tops. These were $30 a piece and not worth anything. I wouldn't even give them away. I tried to return the and also was told to take a lesser amount than I paid. I never got an address where to return them. I fortunately disputed them on my American Express and got my money back. I sitll have the items after 3 months in their package. This company is a scam - do not order from them.

Date of experience: March 23, 2018
North Carolina
1 review
0 helpful votes
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I place my order and you took my money. It is now over 2 months later and still no delivery. Was given a traking number but as of today 3/23, it still says preshipment.

These clothes look great but that seems to be all you can do with them.

Date of experience: March 23, 2018
New York
1 review
5 helpful votes
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TERRIBLE
March 23, 2018

I ordered a blouse at the end of February and NEVER received it! I never will order from this company again!

Date of experience: March 23, 2018
Tennessee
1 review
0 helpful votes
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I purchase from Rotita on a regular basis and love everything I have purchased so far. Good quality, perfect fit and great prices. Also great styles you do see every day in retail stores.

Date of experience: March 23, 2018
Pennsylvania
1 review
1 helpful vote
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I ordered a dress for a party and it was speedy shipping. The dress didnt fit and the customer service team was quick in responding to my refund request!

Date of experience: March 23, 2018
New York
3 reviews
3 helpful votes
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Sll good, easy to follow and fulfill orders on well thought out company website. Lots of easily accessible customer services when a qut

Date of experience: March 23, 2018
Virginia
4 reviews
25 helpful votes
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After waiting WEEKS, 2 of 3 tops arrived. One was fine, the other, supposedly a print on a beautiful (in the pictures) bright orange background was actually a rust or dull copper color, made of a cheesy polyester fabric that youd be sweating in, within minutes. NO packing slip & no mention of the company name on the package! All I can do is donate it to charity. Still havent received 3rd top... and Im not looking forward to losing more money with this company! Perfect example to buy only from U.S. manufactures! Did not realize I was ordering from Shanghai.

Date of experience: March 22, 2018
Jenny S.
New Zealand
1 review
1 helpful vote
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The swimsuits fitted well and look great. Definitely need to look at the sizing chart to get the right size. Took 3 weeks to come and I got an email when my order was dispatched and my order turned up about a week after that.

Date of experience: March 22, 2018
Ohio
1 review
4 helpful votes
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Where is my order?
March 23, 2018

I placed an order on 2/21/18... it is 3/22 and still no site of it! This is ridiculous that it takes so long. I would not order again if based on your slow service.

Date of experience: March 22, 2018
Texas
1 review
0 helpful votes
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Fabulous
March 23, 2018

I give it a 10! It was soo quick and easy and I got my order way sooner than they said. I just love this site

Date of experience: March 22, 2018
Illinois
1 review
4 helpful votes
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Terrible delivery
March 23, 2018

LiliGal is the hardest business to get through. I placed a order on February 15th and it is now March 22nd, no delivery and I cannot get in touch with liligal. Icannot get in touch with anyone at liligal. I do not think I will order anything from them.

Date of experience: March 22, 2018
California
5 reviews
0 helpful votes
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The blouse I ordered is well made, looks GREAT. I am waiting to return it for a SMALL and keeping my fingers crossed they have it in the smaller size, because it's beautiful!

Date of experience: March 22, 2018
Michigan
1 review
2 helpful votes
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I loved the dress!
March 23, 2018

I was very pleased with the dress. But I was told it would take 3- 5. Days for shipping. It actually took over three weeks

Date of experience: March 22, 2018
Florida
3 reviews
1 helpful vote
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I would love to give you a good review, but I have ordered 4 things more than a month ago, two items arrived after approx. 14 days, but 2 items are still not shipped to me although I paid the whole order immediately. So once I have received the two outstanding items, I will write another review. Thanks, DOROTHEA Nielsen

Date of experience: March 22, 2018
Maryland
1 review
1 helpful vote
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Keep smiling bab!
March 23, 2018

No matter what youll always come out ahead. That the only way to keep everyone thinking. In this world youll need an edge that no one can see but you.

Date of experience: March 22, 2018
Florida
1 review
1 helpful vote
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The best!
March 23, 2018

Liligal is the best place to shop online.
I recommend it.
Do not miss the opportunity to buy quality products at low prices

Date of experience: March 22, 2018
Washington
1 review
4 helpful votes
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Received nothing
March 23, 2018

I have not received my order. Please let me know if it has been mailed. Thank you. I would like to continue shopping with LilGal because I like several items in the ads.

Date of experience: March 22, 2018
Georgia
2 reviews
0 helpful votes
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Awesome
March 23, 2018

Absolutely love my jump suits. I have received a number of compliments on it, it actually fitted better than I thought it would.

Date of experience: March 22, 2018
Texas
1 review
1 helpful vote
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The items are easy to find, quality is amazing and what a value. I love this and will be sharing this website with all my friends

Date of experience: March 22, 2018
Tennessee
1 review
4 helpful votes
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I ORDERED A GOLD SEQUINS TOP/BLOUSE. BUT THE PICTURE ADVERTISED ON THE SITE IS NOT WHAT ARRIVED. IT IS MADE TOTALLY DIFFERENT THAN WHAT IS SHOWN.

Date of experience: March 22, 2018