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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Mississippi
1 review
1 helpful vote
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Serendipity
April 10, 2018

First time Ive ordered amd what a nice surprise and great customer service. I saw the ad on an online site and I dont usually order from these companies since Ive gotten taken in a couple, of times but I took the chance, ordered two items and love them both

Date of experience: April 9, 2018
Mississippi
1 review
0 helpful votes
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Beautiful Red Dress
April 10, 2018

I wore the dress as a gown for a special occassion. I was pleasantly surprised when it arrived in time for my event. It's very nice, I will wear it again.

Date of experience: April 9, 2018
Missouri
2 reviews
12 helpful votes
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I purchased a swim dress from liligal. My account was debited on March 16. I had not received a conformation of my order or that it had shipped. I contacted the company. They told me they had no record of my order? They debit some ones account without an order?. A few emails later I finally received the swim dress. It was to small.
I again emailed the company and requested return instructions. I was again told they had no record of my order. A few emails later I received return instructions.
I followed the instructions on how to return the swim dress for a refund.
I returned home to follow the final instruction which was to upload proof of mailing with tracking number. Well guess what the site would not let me upload the information. I than typed the ups office number and the tracking number. I am awaiting my refund.
NEVER AGAIN WILL I USE THIS COMPANY.

Date of experience: April 9, 2018
Florida
1 review
1 helpful vote
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I ordered two tops: one is just great-exceptional!; the other didn't work for me. I submitted a ticket on the website for a return, and response was a few days, but very satisfactory. There is a US address, in Maryland, to ship returns and exchanges. The value is terrific.

Date of experience: April 9, 2018
New York
1 review
2 helpful votes
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Love
April 9, 2018

My item took forwver but it was worth the wait i will be buying more clothing i just pay it diesnt taje firever ti recieve them

Date of experience: April 8, 2018
Louisiana
1 review
2 helpful votes
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My dress was absolutey Stunning! The sleeves were the biggest hit and caught attention from the back of the room! The royal blue color was rich and the quality was good!

Date of experience: April 8, 2018
California
1 review
2 helpful votes
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Nice clothes
April 9, 2018

The variety of tops and shirts is huge and they seem to fit very well. I like that there are some cotton/blends.

Date of experience: April 8, 2018
GB
1 review
1 helpful vote
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Top quality items
April 9, 2018

I absolutely love love love rotita especially all there swimwear items and no longer purchase anywhere else. Im so impressed by the quality of material of each item I have purchased n will continue to purchase.

Date of experience: April 8, 2018
Missouri
3 reviews
35 helpful votes
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Sizes Are Incorrect
April 7, 2018

I ordered 4 items and paid for expedited shipping (7-10 days) because I was going on vacation. I even allowed an entire month to get the items. Half of the items came 2 days before I left. The other 2, including a swimsuit, didnt come until 2 months after I ordered them. 3 our of 4 items had multiple varying size stickers on the bags that varied from the clothing tags. Needless to say, those 3 were all a size too small. It makes me think that they dont really carry plus size clothing, they just label it that way. I wish I had found this website before I had ordered. After reading all of the reviews, I decided not to even stress myself out more by trying to get a refund or exchange. I will be donating everything instead. Its a shame because the designs are beautiful. The clothing quality wasnt half bad, despite the incorrect sizing. I even used their size chart and had my measurements taken. That doesnt help when all of the clothing has differing size tags. No wonder the employees cant find the right size to pack. Dont do it!

Date of experience: April 7, 2018
North Carolina
1 review
2 helpful votes
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Awful
April 7, 2018

Purchased a shirt which took 1 month to arrive. It was very short in both length of shirt and sleeves and very tight, even though I ordered a large. This also did not reflect the size in picture, which looked like a baggy shirt.
Trying to return it, but it does not recognize my email address and the help refers you to log into your account.

Date of experience: April 7, 2018
New York
1 review
3 helpful votes
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Sizes do Run small.
April 8, 2018

My daughter and I have been ordering fro this site for approx 2 moon the, ordering size 2x s most of the time. We have found that these sizes really Run small, especially for large boobs. Fortunately we have other members in the family who are smaller and have been able to wear what we ordered so as not to have to return. We will not be ordering from this site anytime soon. This is not to be a critism, only a FYI for other customers, that. Sizes do Run small.

Date of experience: April 7, 2018
Canada
1 review
1 helpful vote
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Great Fit
April 8, 2018

This was the first time I ordered from the internet and I was worried about the fit, but I followed the guidelines and the tops fit perfectly. They are really cute.

Date of experience: April 6, 2018
California
1 review
8 helpful votes
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Still waiting
April 6, 2018

My order was placed on March 12th and I am still waiting. The three blouses I ordered are really pretty and I have already paid for them on my Visa but I have nothing to show for it. I am hoping to get an update on when I can expect delivery.

Date of experience: April 6, 2018
North Carolina
1 review
1 helpful vote
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My swimsuit arrived as promised and I love the merchandise. Shopping and paying is very easy and secure

Date of experience: April 6, 2018
Texas
1 review
2 helpful votes
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Blouse
April 8, 2018

I ordered four tops four weeks ago. I have received one as of now. I hope the others come before I leave on vacation. The top I did get is nice and I received the size I ordered.

Date of experience: April 6, 2018
California
1 review
5 helpful votes
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Unhappy
April 6, 2018

I ordered one dress and received 2. I would like to return one dress and get credit for it, but I am unable to do so. I need to transfer a picture on the return screen and I don't know how. Delivery took forever and the dress is only O. K. Can you help me return the second dress?

Date of experience: April 6, 2018
Kansas
1 review
1 helpful vote
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Music Shirt Sings
April 8, 2018

I received the Musical Note button up and it is well made of a lovely fabric and the color is vibrant. It is exactly what I hoped it would be.

Date of experience: April 6, 2018
Missouri
1 review
2 helpful votes
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Mixed Review
April 8, 2018

I liked the way I was kept aware of when the package was shipped and was able to track it through the system. The top I ordered is beautiful but the sleeves are much shorter than shown on the website. The sizing is weird - I seem to fall between a Medium and a Large. When I ordered a large it was WAY TOO BIG. The medium fits except that it is shorter than I wanted and the sleeves are too short.

Date of experience: April 6, 2018
Canada
2 reviews
0 helpful votes
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All good
April 8, 2018

As described and good service. The 2 blue tops are a different new material. I'll have to see if I get used to it. Very nice overall and fit well.
Thank you.

Date of experience: April 6, 2018
Virginia
1 review
4 helpful votes
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Blouse
April 6, 2018

On March 9th I ordered a blouse from Liligal. I have NOT received the blouse yet. How can I write a review when I have received nothing to review?

Date of experience: April 6, 2018